Venmo Reviews

Pros

Young startup feel with the stability of a company that's been around forever. Great management style. Is empowering and encouraging of developing your skills through classes and tuition reimbursement. Awesome perks.

Pros

There are certainly many perks that make Venmo a great place to work - free catered lunches every day as well as a large selection of free snacks and beverages. That alone can save one bunches of money each year. Also, the hourly pay rate for representatives is better than most of the other comparable job listings I've seen in Chicago. The workforce is overwhelmingly young and social, making it that much easier to go to work each day.

Advice to Management

It's clear management is trying their best to remain open to feedback to improve employees' experiences. Knowing this, I'd suggest the following:

-If individual employees are in some way not performing their duties, deal with those individuals directly instead of changing policy on a team-wide scale. It makes your workforce feel unappreciated and expendable. Even if they are, you don't want them to feel that way as it will negatively affect your bottom line.

-Don't be dismissive when concerns are raised by members of the team. Everyone on the team wants the company to succeed, and is turning to you for help with things they don't have the ability to change.

-Remember what made this place so fun to work at a few years ago, and try to not stray too far from that path.

Pros

Mac computers and free lunch

Pros

The benefits, people, popular product

Pros

PayPal benefits and great co-workers. They have a vision. The app is popular enough. I've already given my letter of resignation.

Advice to Management

Expect a higher volume of employee turnover. Everyone seems to be drunken with authority and sensitive to feedback.

Pros

Venmo is populated by nice/smart people and wins points on the benefits, location, and office environment (snacks, nooks, couches) fronts. Everyone is well meaning and intelligent. Free lunch anyone? Wii in conference rooms? This is the spot.

Advice to Management

Replace yourselves. Or I'd love to eat my words and see you win in the profitable payments space.

Pros

Location and open line of communication between all departments.

Advice to Management

Like any other tech company, there's a desire to improve the product but can't necessarily say the same for improving the workforce.

Pros

The perks makes it all worth while. I mean, it's customer service, which in general is a pretty nerve wrecking job. However, I feel that they try their hardest to compensate for the constant complaints by having an open bar, game room, catered food literally everyday. Oh, did I fail to mention that you get to work from home with the MacBook pro they give to you?! As well as travel reimbursement. What job has those kind of perks? I'll wait....

Pros

It's a great product, and there are some exciting fun projects to work on. The flexibility with hours and remote/WFH is also pretty great.

Advice to Management

Stop dictating everything top down, and prioritize the people who are not managers. Those who are closer to the product know better what is important in the product, so don't make decisions and force them to go through with it.

Pros

Great people and a very open environment. Leadership is very accessible and always willing to answer questions. They listen, care, and keep people informed. The office has the best perks in Chicago!

Advice to Management

Keep communicating as we grow.