Venterra Realty Reviews

Thanks for taking the time to share the feedback and thoughts! I’m thrilled to hear your time with us has been as positive as it has and that you’ve seen our Core Values alive and well in all your interactions. We’re excited to have you on the team as we grow, too! As you know, we’re always on the lookout for ways that we can do better, and we want to make sure that your positive experience continues in the years to come. With this in mind, please be sure to continue sharing your opinions and speak up if you do spot any opportunities for improvement. Thank you again for the review!

We appreciate you sharing your perspective and suggestions, and I’m happy to hear your time with us has been as positive as it has been overall! While we believe in creating an environment where team members have a real opportunity to turn poor performance around, we also know that an under-performing colleague can make a significant impact on team morale. While candid conversations and honest evaluations help our team leaders strike a balance between these two priorities, every situation is different, and decisions should be made on a case-by-case basis. Sharing your own observations and perspective with your Maintenance Manager can help all parties better understand the full set of circumstances, so please be sure to speak up if you do run into any similar issue in the future. On the topic of team events, we’re excited to have returned to in-person team meet-ups for events like our Venterra Experience Awards, Venterra Leadership Conference, and regional Family Fun Days, but, in line with our Leader Promise to have fun and celebrate success, we’ll continue exploring new opportunities for group get-togethers. If you have any specific suggestions, please be sure to submit them through the Innspire portal. Thanks again for the review and please keep the feedback coming!

Thanks so much for the feedback and insights. We’re all about creating an environment where our team members are excited to come to work, so I’m glad you’re enjoying the Venterra culture overall! As you mention, there is always room to improve, and holding individuals accountable while providing the right tools are both critical parts of a great employee experience. As a people-first organization founded on technology, your specific recommendations are especially appreciated, so, as we grow and explore new ways to enhance the Venterra experience, we’ll absolutely take your suggestions into account. In the meantime, please keep the feedback coming, and be sure to submit any specific suggestions via the Innspire portal. Thank you again for taking the time to share!

Thank you for reflecting on your time with us and for sharing your thoughts here! It’s great knowing that you’ve felt supported and appreciated from day one and are continuing to enjoy the Venterra experience overall. Thanks also for the thoughtful and constructive feedback in terms of opportunities for improvement. We recognize the importance of compensation structures in attracting and retaining top talent. While regional benchmarking reports help inform our pay structure and we’ve made some changes to enhance our compensation offerings, there’s always room to improve. Your input will definitely be taken to heart as we make changes in this area in the future. Similarly, we understand that striking a balance between our Core Values of “Unparalleled Service Excellence” and “Prudent Cost Management” can sometimes present a challenge. It’s critical that we’re investing appropriately in resources to consistently deliver exceptional service, and we will continue working to maintain service excellence while effectively managing costs. Please be sure to speak up or submit an Innspire idea if you have any specific recommendations in this area (or any other!) Again, we appreciate the thoughtful feedback and are looking forward to using your suggestions to guide us in our efforts to improve and provide an even better work environment for our team members. Please don’t hesitate to reach out if you have any other feedback to share!

While we appreciate the review and I’m glad your on-site experience was a positive one, it’s disappointing to read your thoughts regarding our senior team. We’ve made a leader promise to ensure all our team members have a voice and are treated with respect and fairness. Although we have programs in place that are aimed at making good on these promises, and there’s always room to improve, the situation you’ve described seems likely to require immediate attention. As a reminder, EthicsPoint (https://bit.ly/3stiJsA) remains a go-to third-party resource for current and past team members needing to anonymously report a concern. I’d like to encourage you to provide more insights using the service, or, if preferred, by reaching out to me directly by phone (281-822-9125) or email (bgeorge@venterraliving.com) as soon as time allows. Thank you in advance for sharing a few more details however you’re most comfortable and again for providing the review.

Thank you for your review! Competitive compensation and opportunities to advance are both important parts of a great employee experience, so we appreciate the feedback. While onboarding individuals with fresh perspectives and unique skill sets can help ensure that diverse viewpoints are represented and niche organization needs can be met, we remain dedicated to our Leader Promise to “strive to promote from within.” Personalized development plans in combination with our Educational Assistance Program help us make good on the promise, but we expect to continue increasing the ratio of internal promotions to external hires as we evolve in the years to come. As you mention, providing competitive pay and rewarding team members for strong performance is a must, as well. To that end, we’ve made a few recent changes to compensation structures and encourage candid conversations on this topic at any time, but we’ll absolutely take your feedback into account as we explore new ways to further enhance the experience of our team members. If you’d like to share any additional thoughts or suggestions, feel free to reach out to me directly by email (rroos@venterraliving.com) or by phone (905-717-8264). Thanks again for taking the time to share your experience and advice here!

I’m happy to know that your time with us has been as positive as it has, and we appreciate you taking a moment to share the feedback! Ensuring that our team members enjoy competitive pay that matches their skills and qualifications is an important part of a great employee experience, so thank you for the advice. We’ll certainly continue utilizing compensation benchmarking data and exploring opportunities to further improve our salary/bonus structures, but, if you have any specific suggestions in this area (or any other), please be sure to visit the InnSpire portal to submit any specific ideas when time allows. Thank you again for the review!

I’m happy to hear that your time at Venterra was so positive and appreciate you providing the review! While office hours can vary from location to location, it is typical for most of our communities to be open at least one weekend day per week. This helps ensure that we’re able to serve current and future residents who might not be able to make it in Monday through Friday. Thank you again for sharing your thoughts and for your dedication during your time at Venterra. Be sure to stay in touch!

The review is much appreciated, and I'm happy to hear that your three years with us have been as great as they have. We're looking forward to many more to come! There's always room to improve, so if you do spot opportunities where we might be able to create an even better experience for our team members, please be sure to speak up or submit a suggestion in our InnSpire portal. Thanks again for taking the time to share!

Thanks for taking a moment to share the review here! It’s great to hear that your time with us and your onsite team members was as positive as it was, but, given that full-time status at Venterra is defined as working thirty hours or more per week, I’d love to have a better understanding of your time spent with us. It’s important that we’re consistent in terms of each team member’s work status and related benefits. Ensuring that we didn’t miss the mark in your case could help prevent future issues or confusion. Feel free to reach out to me by phone (281-822-9125) or email (bgeorge@venterraliving.com) for a quick dialogue. Thank you again for the feedback and all the best!