Ver-A-Fast Reviews | Glassdoor

Ver-A-Fast Reviews

Updated January 31, 2018
11 reviews

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2.7
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Steve Lucek
1 Rating

11 Employee Reviews

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  1. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Rocky River, OH
    Former Employee - Customer Service Representative in Rocky River, OH
    Recommends

    I worked at Ver-A-Fast part-time (More than 5 years)

    Pros

    Loved the position and the flexibility

    Cons

    Independent contractor as a 1099

    Advice to Management

    All of the management that I was working under has always been very helpful and pleasant to work for


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ver-A-Fast full-time (More than 10 years)

    Pros

    I have been with the company for many years. I started out on the phones and was promoted up. They prefer to hire from within. Their hours are flexible and they are willing to work with you if you are willing to work with them. The people here are nice. It has been under new ownership for a few years now and the new owners have been making a lot of positive changes and I am looking forward to seeing how this company continues to change.

    Cons

    Sometimes there is communication issues and things are not clear to understand.

  3. "No long term benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Representative in Houston, TX
    Former Employee - Customer Service Representative Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ver-A-Fast part-time (More than a year)

    Pros

    The job is usually part time
    You can pick your hours
    You can use your cell phone
    Paid through direct deposit
    Job is super easy to complete
    Keeps you busy
    Work from home

    Cons

    You're calling about ads and coupons
    Clients are rude
    Scripts are extremely long, usually get hung up on; don't get paid for those calls
    You go through so many calls and not even half of those you get paid for
    If they choose to continue subscribing to coupons and ads you get a successful call and then you get a reflection in your pay
    Alot of calls drop before connecting
    Have to know time zone differences before calling

    Advice to Management

    Don't reprimand employees without helping them in terms of how to make a call go through smoothly. Have a better solution of how to respond to an irate caller who doesn't want to be put on the DNC list. Since we cannot just offer up that option.


  4. Helpful (1)

    "seen better days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Ver-A-Fast full-time (More than 5 years)

    Pros

    there are not that many

    Cons

    all of the upper management lies to you

    Advice to Management

    go back two years and start over from there


  5. "Not bad for a work from home job"

    StarStarStarStarStar
    Former Employee - Telemarketer in Saint Augustine, FL
    Former Employee - Telemarketer in Saint Augustine, FL
    Recommends
    Positive Outlook

    Pros

    Hired easily,easy training and flexible scheduling loved to be at home

    Cons

    Pay could be better nothing else great job


  6. "Not bad actually"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chillicothe, OH
    Current Employee - Anonymous Employee in Chillicothe, OH
    Recommends
    Positive Outlook

    Pros

    yea, you get hang ups and some cranky people, but most have been very nice. You have to have a 16hr min a week schedule, but you can work more if the line is open. There are also bonuses available! I'm also on an excellent team that I absolutely love!!

    Cons

    Sometimes campaigns won't be available because of a downturn, but it is usually short lived

    Advice to Management

    Always stick up for your employees. I've heard bad things from others that have gotten on bad teams. My team lead sticks up for her employees and never ever puts us down in anyway and doesn't push us.


  7. Helpful (1)

    "OMG!!! RUN, DON;T WALK, AWAY FROM THIS JOB/COMPANY"

    StarStarStarStarStar
    Current Employee - TSR in Rocky River, OH
    Current Employee - TSR in Rocky River, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Ver-A-Fast part-time (Less than a year)

    Pros

    Slightly flexible schedule. Scripts for all calls – no need to ad lib a conversation.

    Cons

    You are basically trying to convince people to accept delivery of the ads and coupons [some might call it junk mail] from the local Sunday paper to non-subscribers. You earn credits based on the results of that phone call. Your pay is based on how many credits you earn for each project. Credit values change weekly so you are never able to earn the same credits each week for the same project. The commission structure is too secretive and subjective to the whims of the reviewers who are ALWAYS trying to find ways to take credits [your hourly pay] from you; plus, you are never told how your pay for the week was determined only how many credits you earned for the paycheck. The scripts are too long and confusing and are created so that you earn fewer credits. If you make a mistake in your coding, you get non-qualified; if you write the wrong comment, you get non-qualified; if you don’t choose the correct gender, you get non-qualified; all of which takes credits [money] away from you. The rules of the office are right out of the 80’s!!! This is a call center [not open to the public] paying minimum wage, yet you are expected to wear BUSINESS casual clothes. VER-A-FAST DOESN’T PAY A WAGE THAT IS WORTHY OF WEARING BUSINESS CASUAL CLOTHES!!! The products that we “sell” are old fashioned and not sustainable [printed newspapers and junk mail]. The normal 6 hour shifts have now been reduced to 3 to 4 hours!!! And the commission structure is based on a 20 hour work week, so such a reduction in shift hours means not possibility of making a good hourly wage [another way to pay their TSRs less money]. Their idea of training is to give you a 4 page document with WAY TOO MUCH unnecessary information that we are expected to read and then accurately code the calls. If you don’t put in the right comments for the codes, you are NQ’d. Of course, the reading material NEVER contains what the correct comments should be for each code so, of course, you are NQ’d!!!

    Advice to Management

    Wake Up!!! It’s the 21st century!!! Start living in the 21st century! The dress code is too old fashioned; the commission structure is too old fashioned; the rules of the floor are too old fashioned; the products are too old fashioned and unsustainable; the employee recognition program [bobby bucks] is too old fashioned;

  8. Helpful (1)

    "Independent Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Contractor
    Current Employee - Independent Contractor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ver-A-Fast part-time (Less than a year)

    Pros

    Can work from home with some flexible hours, although you have to work within their reserved hours

    Cons

    Don't waste your time with this lying company! You can make more money working for minimum wage! I'm fixing to quit because if you don't get your 16 hours in a week, your pay is practically nothing! I am having trouble getting my hours in because when I log in to work, they will be out of work for the day. Don't waste your time with Verafast unless you want to work for low low pay!

    Advice to Management

    Get management that does not lie!


  9. Helpful (3)

    "RUN"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Work from home, flexible schedule somewhat

    Cons

    Make no money. Got my first check today and made 14.52. Literally putting 16 hours a week in for pennies. Not worth wasting your time.


  10. Helpful (5)

    "If you like long hours for no money, this job is for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Ver-A-Fast part-time (More than a year)

    Pros

    You "only" had to commit to 15 hours a week, with various time slots being mandatory. The calls were easy and usually went pretty fast.

    Cons

    You don't get paid for wrong numbers or disconnected phone numbers. (Basically any number that didn't give you a PERSON at a residence). Told you can work extra shifts, and then are told to sign out 10 minutes into said shift.

    Advice to Management

    Get a clue.


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