Vera Bradley Reviews | Glassdoor

Vera Bradley Reviews

Updated April 26, 2017
266 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Vera Bradley President, Chief Executive Officer and Director Robert Wallstrom
Robert Wallstrom
82 Ratings

266 Employee Reviews

Sort: Popular Rating Date

Pros
  • They focus on making connections and relationships with the customers and it really creates a great work environment (in 17 reviews)

  • Great discount and customer service experience (in 31 reviews)

Cons
  • A lot of cut hours, even on full time employees, because the company is not making enough money (in 13 reviews)

  • Occasionally upper management is unaware of what the stores need (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in La Jolla, CA
    Current Employee - Team Lead in La Jolla, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (More than a year)

    Pros

    Flexible scheduling
    For retail, it is very easy work

    Cons

    Not a lot of room to grow professionally
    Spending too much time and money on pointless signage (and having it overnighted???)
    Constantly changing bonus structure

    Advice to Management

    Stand up for the employees when it comes to pay raises and reviews, pay us what we are worth!


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Broomfield, CO
    Former Employee - Sales Associate in Broomfield, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vera Bradley part-time (More than 3 years)

    Pros

    Great staff, good hours, made the time at work fun.

    Cons

    the quality of the product has decreased

    Advice to Management

    Loved my management team


  3. Helpful (3)

    "You Can Only Accept Changes to a Point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (More than a year)

    Pros

    -Learning about new products: features/benefits.
    -Discount (although they frown upon you shopping at other locations & outlets).

    Cons

    -Too many store openings and that causes nearby locations to lose business.
    -Loss Prevention issues that has caused bag checks to be done at end of shift (ALWAYS should be done, in my opinion). Register shortages and individuals getting money/personal items taken causing individual paranoia if something happened..even if you yourself know you did not do anything to get you terminated and/or arrested.
    -Company needs to revisit new mission statement and when it comes to their target customer, think about where your store should be located at.
    -Employees should have discount for specialty stores (Disney/Soho); even if for just Holidays.
    -Expectations of carrying bag in current seasonal collection,even if unable to afford.
    -Lack of communication..some associates know more with what's going on than they should via gossip and friendships with management.
    -Keyholders/staff doing homework,online, or on cell phones when not busy.
    -New payroll system, ever changing DMs, and hours given based on performance tends to be difficult when your top seller is a full time teacher and lowest performer is a single mom. If someone calls out, the most flexible employee may not get the shift because her month to date performance is low for her.
    -No store manager for almost 1 year.
    -Have their personal favorites..fraternize both in/out work.
    -When a Sales Associate wants to learn something new, please don't act as if it is a bother and not take time to encourage. Or just assign it to their favorite.

    Advice to Management

    -SECURITY CAMERAS.
    -Don't make promises to potential employees about opportunities during interview, find out that it will not happen by another SALES ASSOCIATE who shouldn't be in a conversation about it.
    -The Company is in trouble and asking staff members if they are looking for another job when only getting 1-2 shifts is not encouraging/supportive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company to Work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Nashville, TN
    Current Employee - Part Time Sales Associate in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (More than a year)

    Pros

    Reasonable standards, competitive pay, and good benefits. My managers have always been really flexible with my schedule, as I am a full-time student and have another job.

    Cons

    Turnover rate, business is slow in the certain times, then will pick up rapidly, but that is with any retail job. Sometimes closing really late because management is very picky about visual displays.

    Advice to Management

    Tell employees what you expect and correct them when they are wrong, instead of discussing their mistakes with other people.


  6. "Seasonal Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Oakbrook Terrace, IL
    Current Employee - Seasonal Sales Associate in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vera Bradley part-time (More than a year)

    Pros

    The coworkers were very welcoming, it felt like a second family
    Lots of experience in customer service is gained
    Great discount

    Cons

    Working on holidays due to being seasonal, such as Christmas Eve.

    Advice to Management

    Keep caring for your employees, it had a really positive effect on me!


  7. "Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sawgrass, FL
    Current Employee - Anonymous Employee in Sawgrass, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vera Bradley (More than a year)

    Pros

    The people you work with are cool.
    If your working during the season times hours, you "might" get a lot off hours.

    Cons

    Minimum hours for stock associates, I was getting paid less then the sales floor team, a whole lot off micro management.

    Advice to Management

    Man pay more attention to your whole staff! The sales floor team does not make the whole store. It takes a whole team to succeed


  8. Helpful (1)

    "Feeling like an outsider!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Aurora, IL
    Current Employee - Retail Sales Associate in Aurora, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (Less than a year)

    Pros

    The product is very high end quality!! Precious fan and shopper of Vera Bradley!! Great company to work for, great perks and discounts!! Company runs great contests and incentives for employees to earn money!!

    Cons

    Staff not very welcoming!!! Management spends too much time in back room!!! Do not train employees, get shown once and expected to catch on!! If an employee is not comfortable doing something find out why and retrain employees!!!
    Use employees for there strengths. It brings out the best in people!! Not all employees are well rounded in every aspect of the business specialty if they are seasonal!!

    Advice to Management

    Spend more time on sales floor driving business. Take the time to train employees!! Create a friendly culture within the store!!!!


  9. Helpful (5)

    "assistant manager operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager Operations in Clinton, CT
    Former Employee - Assistant Store Manager Operations in Clinton, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Vera Bradley full-time (More than a year)

    Pros

    A great opening team of associates from varied backgrounds and experiences.
    There was an opportunity to interact with many customers who were passionate about the brand.
    It is a bright and colorful working environment.

    Cons

    Promotions were not not based on performance or merit. There is a creeping, ageist, nepotism at work that is putting people without the right experience into positions for which they are not qualified and the ramifications are far reaching.
    Communication is incomplete and confusing when it is attempted at all.
    Human resource issues regarding complete lack of performance are not addressed in a timely manner.

    Advice to Management

    Stop playing lip service to the core values. Either these are the guiding principles that inform all decisions,behavior, and direction, or they are meaningless It may make you feel benevolent to put this down on paper, but until it filters down to the newest and most part-time of associates, it is irrelevant.


  10. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Milwaukee, WI
    Former Employee - Sales Associate in Milwaukee, WI
    Recommends
    Positive Outlook

    I worked at Vera Bradley (Less than a year)

    Pros

    Great discounts and great work environment.

    Cons

    You do not have a stable work schedule.


  11. "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leesburg, VA
    Former Employee - Anonymous Employee in Leesburg, VA

    Pros

    Great company to work for. Really treat their employees well.

    Cons

    None that I can think of.


Showing 266 of 270 reviews
Reset Filters