Vera Bradley Reviews | Glassdoor

Vera Bradley Reviews

Updated November 10, 2017
29 reviews

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2.0
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Vera Bradley President, Chief Executive Officer and Director Robert Wallstrom
Robert Wallstrom
7 Ratings

29 Employee Reviews

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Pros
Cons
  • Wouldn't enjoy it full time, have to work all holidays (in 16 reviews)

  • Occasionally upper management is unaware of what the stores need (in 13 reviews)

More Pros and Cons

  1. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping/Receiving Clerk in Roanoke, IN
    Former Employee - Shipping/Receiving Clerk in Roanoke, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vera Bradley full-time (Less than a year)

    Pros

    Lots of no work days so you go home without points.

    Cons

    Variety of hours, mandatory over time and no work days that reflect retail trends.
    Most of the employees are temps, so full time employees are bitter and temps don't care (their only there a year)
    Dirty environment, dusty, hot.
    Lots of standing around time.
    Worked at the design center as well, the environment is cleaner but the people for the warehouse still are not pleasant to work with.
    Watch out for people who want you to fail, or purposely do things that reflect on your work log in. (The employees are very bitter)
    When I was there they cut out a holiday they went from 9 to 8- from what I understand the company has steadily cut benefits, and things that people enjoyed about the company.
    The only benefit was paid time off/ roll over time and they cut that. They also cute the amount of people that could leave from 25 to 15. This made it impossible to get a day off because people had to use their days off.
    Very rarely will you get over time because they will cut hours early in the week when you are scheduled to work Saturday.

    Advice to Management

    Treat people better, don't treat people like they are warm bodies. You'd get better workers. People who are valued by the company work to keep the company healthy.


  2. "Shipping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vera Bradley full-time

    Pros

    Free stuff when they decide to throw it away

    Cons

    No order lots of standing around

    Advice to Management

    Get someone who knows the job

  3. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vera Bradley full-time

    Pros

    Family oriented and great pay.

    Cons

    Stress, upper management didn't take consultant's advice when considering future of the company

    Advice to Management

    Consultants are the front line for the brand..what they see and experience is integral for the future of the brand. Listen to them


  4. Helpful (4)

    "You Can Only Accept Changes to a Point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (More than a year)

    Pros

    -Learning about new products: features/benefits.
    -Discount (although they frown upon you shopping at other locations & outlets).

    Cons

    -Too many store openings and that causes nearby locations to lose business.
    -Loss Prevention issues that has caused bag checks to be done at end of shift (ALWAYS should be done, in my opinion). Register shortages and individuals getting money/personal items taken causing individual paranoia if something happened..even if you yourself know you did not do anything to get you terminated and/or arrested.
    -Company needs to revisit new mission statement and when it comes to their target customer, think about where your store should be located at.
    -Employees should have discount for specialty stores (Disney/Soho); even if for just Holidays.
    -Expectations of carrying bag in current seasonal collection,even if unable to afford.
    -Lack of communication..some associates know more with what's going on than they should via gossip and friendships with management.
    -Keyholders/staff doing homework,online, or on cell phones when not busy.
    -New payroll system, ever changing DMs, and hours given based on performance tends to be difficult when your top seller is a full time teacher and lowest performer is a single mom. If someone calls out, the most flexible employee may not get the shift because her month to date performance is low for her.
    -No store manager for almost 1 year.
    -Have their personal favorites..fraternize both in/out work.
    -When a Sales Associate wants to learn something new, please don't act as if it is a bother and not take time to encourage. Or just assign it to their favorite.

    Advice to Management

    -SECURITY CAMERAS.
    -Don't make promises to potential employees about opportunities during interview, find out that it will not happen by another SALES ASSOCIATE who shouldn't be in a conversation about it.
    -The Company is in trouble and asking staff members if they are looking for another job when only getting 1-2 shifts is not encouraging/supportive.


  5. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sawgrass, FL
    Current Employee - Anonymous Employee in Sawgrass, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vera Bradley (More than a year)

    Pros

    The people you work with are cool.
    If your working during the season times hours, you "might" get a lot off hours.

    Cons

    Minimum hours for stock associates, I was getting paid less then the sales floor team, a whole lot off micro management.

    Advice to Management

    Man pay more attention to your whole staff! The sales floor team does not make the whole store. It takes a whole team to succeed


  6. Helpful (5)

    "assistant manager operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager Operations in Clinton, CT
    Former Employee - Assistant Store Manager Operations in Clinton, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Vera Bradley full-time (More than a year)

    Pros

    A great opening team of associates from varied backgrounds and experiences.
    There was an opportunity to interact with many customers who were passionate about the brand.
    It is a bright and colorful working environment.

    Cons

    Promotions were not not based on performance or merit. There is a creeping, ageist, nepotism at work that is putting people without the right experience into positions for which they are not qualified and the ramifications are far reaching.
    Communication is incomplete and confusing when it is attempted at all.
    Human resource issues regarding complete lack of performance are not addressed in a timely manner.

    Advice to Management

    Stop playing lip service to the core values. Either these are the guiding principles that inform all decisions,behavior, and direction, or they are meaningless It may make you feel benevolent to put this down on paper, but until it filters down to the newest and most part-time of associates, it is irrelevant.


  7. "Problems in Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Organized, Very Clean, Good Training, Taught product knowledge in a great way

    Cons

    Managers tried to turn us against each other, High turnover rate for employees, Unhappy work environment

    Advice to Management

    Work on team bonding and working together. There is no reason we should have any concerns going to our managers. That would be worked on quite a bit.

  8. Helpful (2)

    "Vera World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Vera Bradley full-time (More than 5 years)

    Pros

    Majority of people are great

    Cons

    Upper management seems to make decisions in a vacuum - oblivious to feedback from employees & customers alike

    Advice to Management

    Listen to your employee's feedback & stop drinking out of the water cooler!


  9. "cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    cool position with great perks

    Cons

    in house drama was too much


  10. Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice perks, such as free product, social events, and special events.
    Beautiful office building, but it is located in the middle of nowhere.
    Great place to work if you're office hourly. Office salaried tend to get taken advantage of and the warehouse hourly

    Cons

    Cronyism runs rampant.
    Office salaried tend to get taken advantage of and the warehouse hourly get treated poorly.
    Manpower temps are seldom hired in full time as promised and are very often dragged along for months before they are terminated in order to not provide healthcare.
    Ethics are questionable. The culture, which was once a pride of the company, has died with the new management.

    Advice to Management

    Just hurry up and get through your contracts so you can move on to the next company before you completely destroy this one.


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