Vera Bradley Reviews | Glassdoor

Vera Bradley Reviews

Updated January 18, 2018
311 reviews

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311 Employee Reviews

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Pros
Cons
  • Wouldn't enjoy it full time, have to work all holidays (in 16 reviews)

  • Not a lot of DM or upper management oversight/support of individual locations (in 14 reviews)

More Pros and Cons

  1. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Retail Team Lead in Bethesda, MD
    Current Employee - Part Time Retail Team Lead in Bethesda, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time (Less than a year)

    Pros

    Great Place to work! Discounts! Slower pace then other retailers. Teaches you a lot about the retail industry. The management team is very understanding and supportive. They will work with your schedule.

    Cons

    No Benefits for Part Time employees even part time management. Little room for advancement. Few hours to go around. Breaks are to short for when you’re working a 9 hour shift.


  2. Helpful (1)

    "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping/Receiving Clerk in Roanoke, IN
    Former Employee - Shipping/Receiving Clerk in Roanoke, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vera Bradley full-time (Less than a year)

    Pros

    Lots of no work days so you go home without points.

    Cons

    Variety of hours, mandatory over time and no work days that reflect retail trends.
    Most of the employees are temps, so full time employees are bitter and temps don't care (their only there a year)
    Dirty environment, dusty, hot.
    Lots of standing around time.
    Worked at the design center as well, the environment is cleaner but the people for the warehouse still are not pleasant to work with.
    Watch out for people who want you to fail, or purposely do things that reflect on your work log in. (The employees are very bitter)
    When I was there they cut out a holiday they went from 9 to 8- from what I understand the company has steadily cut benefits, and things that people enjoyed about the company.
    The only benefit was paid time off/ roll over time and they cut that. They also cute the amount of people that could leave from 25 to 15. This made it impossible to get a day off because people had to use their days off.
    Very rarely will you get over time because they will cut hours early in the week when you are scheduled to work Saturday.

    Advice to Management

    Treat people better, don't treat people like they are warm bodies. You'd get better workers. People who are valued by the company work to keep the company healthy.

  3. "Amazing Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Grove City, PA
    Former Employee - Sales Associate in Grove City, PA
    Recommends
    Approves of CEO

    I worked at Vera Bradley part-time (More than a year)

    Pros

    Great pay for a retail job, great part time work

    Cons

    Wouldn't enjoy it full time, have to work all holidays


  4. "Sorority like atmosphere; hostile work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vera Bradley part-time (More than a year)

    Pros

    Great employee discounts
    Fun helping customers find the 'right' travel items

    Cons

    Hostile management team- mean assistant manager; upper management enabled the behavior
    High employee turnover
    Poor pay
    Scapegoat-when an employee reported hostile behavior to management, the employee reporting the incident was considered 'crazy'.

    Advice to Management

    Take care of your employees and look out for their welfare
    Take responsibility
    Slow to hire; quick to fire


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Vera Bradley part-time

    Pros

    Discount
    Fun work environment
    Decent work-life balance

    Cons

    Some gossipy associates
    High turnover rate
    Unsure if disability accommodation request was ever processed
    Sale stealing
    Other benefits only if you're full-time

    Advice to Management

    Customers are noticing the quality of product decrease while prices keep rising, this is probably not the best business strategy.


  6. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roanoke Station, IN
    Former Employee - Anonymous Employee in Roanoke Station, IN
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefit package is decent. Flexible Friday schedule from Memorial Day to Labor Day. Up to date fitness center and locker rooms.

    Cons

    Company wide communication could be improved upon from upper level management down to all employees company wide. Raises are not always based on performance.

    Advice to Management

    Communication


  7. "Great part time jon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bridgewater, NJ
    Former Employee - Sales Associate in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vera Bradley part-time (More than 3 years)

    Pros

    - supportive coworkers
    -great employee discount
    -fun product

    Cons

    -some of the dress code/behavior rules were a little stiff

  8. Helpful (1)

    "Custome Service Represntative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vera Bradley full-time

    Pros

    There weren't little to no pros working here.

    Cons

    My experience at Vera Bradley was one of the worst job experiences of my life and a total regret and waste of time. The majority of the staff was very stuck up and rude. They use seasonal employees so they can go on vacation and relax while seasonal workers slave away and miss out on their Holidays, all to become terminated after the season. They then offer part time late shifts if you would like to re apply after the season (late as in 11:00 p.m). They taught us to continuously lie to customers. I almost resigned one day, then I was reassured that everything was going to be okay buy a CSR supervisor. I also shadowed a CSR who became loud, frustrating, impatient and down right RUDE, on my SECOND day on the call center floor. I became vigorously ill and went to the doctor which caused me to miss 2 days of work. They then terminated me after 2 weeks stating that I "wasn't catching on" right after a supervisor told me it could take MONTHS to get the hbu of everything, and mistakes happen. They never gave me a chance to show my doctors notes or to show me the small errors I had made. They give UNORGANIZED training sessions, and materials weren't working . There were days we would sit in chairs for HOURS before they could fix their technical difficulties. I wouldn't recommend this place to ANYONE unless you like being walked all over, working late night shifts, and if you are a stuck up, unwelcoming person.


  9. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Positive work environment and company culture

    Cons

    None come to mind for this position


  10. Helpful (1)

    "Colorful, fun, hands on organization with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vera Bradley full-time (More than a year)

    Pros

    Amazing company culture, training, salary and benefits. Vera customers are wonderful people and so loyal and make it a pleasure to work for the company.

    Cons

    Not a lot of DM or upper management oversight/support of individual locations. Poor management stays in place too long due to oversight.

    Advice to Management

    Promote more from within!


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