Verafast Reviews
Updated Oct 8, 2021
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Top Review Highlights by Sentiment
- "I worked for a month or two because I needed a job and I was told training would be paid." (in 2 reviews)
- Current Employee, more than 1 year★★★★★
Great call center
Oct 8, 2021 - Call Center Agent in Raleigh, NCRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule With a minimum 10 hrs per week
Cons
Pay isn’t the best would love at least $15 hour.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Very good company. The supervisors are always looking out for their employees. Would recommend this job to anyone looking to work from the comfort of their home!
Cons
There are no cons with this stay at home job!
- Current Employee, less than 1 year★★★★★
Great company
Dec 10, 2020 - Call Center Representative in Vero Beach, FLRecommendCEO ApprovalBusiness OutlookPros
Good hours, good pay, and good team
Cons
Do not I clue equipment
- Current Employee★★★★★
Pros
Easy easy easy easy job
Cons
End time changes at moment notice
- Former Employee★★★★★
Awful, awful, awful.
Aug 9, 2015 - Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Working from home and you can choose to use a cell, landline, or VoIP to make calls.
Cons
You're literally paid cents for the work you do and the credits you earn during a shift. There is no hourly pay. You could spend 7 hours talking to potential customers and you would only end up earning 30 to 40 credits. And that may seem like a lot of credits, but remember that they pay in cents, not dollars, so at the end of a 7 hour work day, you've just barely managed to make $10-$15. I don't know about you, but I wouldn't like to work at a job where your only miniscule pay is determined by whatever mood your customer may be in. If you don't get a sale, you get no points. During the interview process, Ver-A-Fast also tells potential employees that they'll be able to make $200-$350 a week, which is a complete and utter lie. Unless an employee is faking the outcome of calls to get more credits or working 100 hours a week, it's impossible. Ps - The interviewers/AC's tell you that you won't be making any outbound sales calls, but that's also a lie. The AC's lie to you about everything from your pay, to how "easy" the job is. Because having angry people you don't know curse you out daily is sooooo easy.
Continue reading - Current Employee★★★★★
Pros
Hands off management, you have a few meetings every so often. They keep you up to date in the agent portal. Staff is very friendly when you do communicate with them. VERY easy work. Great if you are only looking for something to do to pass the time, or just make a few extra dollars a week.
Cons
The pay is not great. It is based of a credit system. This is more like pocket change or lunch money, not something you would do to pay the bills. Last few checks have been in the 20-30.00 range. You're basically providing them free service to answer their calls, but only getting paid if the call is successful -someone says yes or no. Which let me tell you...can be few and far in between sometimes. When I first started in a week I would average 90-110.00 that was for about three weeks, after that the work decreased dramatically and it's been 20 -30.00 every since then.
Continue reading - Former Employee★★★★★
Pros
You can set your own schedule, as long as it's 16 hours a week. Management is really nice and helpful. You get a whole support team to help you deal with calls and maximize your time on the lines. NO LANDLINE PHONE OR WIRED IBTERNET NECESSARY! so it's great for people with multiple computers in their home and/or they don't own traditional landline service (and don't want to buy it). Plus they have a sweet bonus system, promote their workers, and give out rewards for great work.
Cons
The pay is really, really bad at first. You're paid based on how the customer answers but half the time you get answering machines.You don't get paid until you can get the customer to say yes or no. And it's a credit based system. Each type of a wet is worth only so many points. The first week was only about $64 total, for w whole 16 hour work week. Not good. You really have to stick to it and work it like a full time job to get enough credits to make it worth all 16 hours. definitely not for a part timer that needs substantial cash.
Continue reading - Former Employee, less than 1 year★★★★★
I made good money and the company you call for isn't bad. Made about 16$ an hour but the drive was too far
Jul 18, 2017 - Energy Sales in Rocky River, OHRecommendCEO ApprovalBusiness OutlookPros
Good commissions on Sperian project. Manager knows his stuff and makes sure we got treated well. Flexible hours. Wish it was closer to home
Cons
There S a lady who sits in her office and yells at you if you're having fun. No one knows what she do. The other lady next to her only writes you up for attendance and she pretends she's a manager but she only tries to stir the pot. GROW UP AND LET THE PEOPLE WHO RUN THAT PLACE RUN IT. QUIT TRYING TO DRIVE THE CONTROVERSY. Let real managers tell us what to do! They want us to have fun and make money. Dont be so rude when we dont even know who u are! There a reason everyone wants to be on the sperian project
Continue reading - Current Employee★★★★★
Currently working from home as CSR
Jan 23, 2015 - Customer Service Representative in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
You make up your own schedule from the availability hours they give you.
Cons
No training (webinars don't count) They want you to work on new projects but don't train you, they just type up an email. Pressure you to work for good jobs rewards (if someone wants them, trust they will get them) When you need them, they can't be reached but when they need you they make sure to call you before any sane person gets their day started. No certainty of who's your boss/supervisor etc. You're just assigned an 'AC' agent coordinator. No ceratinty of when you get paid or if you will get paid. You speak to answering machines & rarely live people (mind you everyone at the hours you have to call DO NOT want to be called about newspapers/free coupons..so they are rude) Scripts are too long & irritate the callers. They randomly threw in sales calls all of a sudden. You get paid by credits not the hour. Not even sure what we're calling about. Was told training was paid but have yet to get paid for it. All in all I don't think i'll stay long & i just started a month ago.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Easy download and training program. Checks delivered in a timely manner. Good second income!
Cons
Any background noise and you will not receive a bonus in your paycheck. You are responsible for your taxes.
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Verafast Reviews FAQs
Verafast has an overall rating of 3.1 out of 5, based on over 31 reviews left anonymously by employees. 51% of employees would recommend working at Verafast to a friend and 46% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
51% of Verafast employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Verafast 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Verafast to be culture, coworkers, management and the cons to be career development, workplace, compensation.
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