Verint Systems Reviews | Glassdoor

Verint Systems Reviews

Updated September 15, 2017
359 reviews

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3.0
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Verint Systems President, CEO, and Director Dan Bodner
Dan Bodner
170 Ratings

359 Employee Reviews

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Pros
Cons
  • Sometimes it is very hard to find a work / life balance (in 20 reviews)

  • Upper Management not in synch with what's going on the field (in 15 reviews)

More Pros and Cons

  1. "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verint Systems full-time

    Pros

    Great People - Great environment - Solid Company!!

    Cons

    Changing technology commodity market - Hard to stay relevant

    Advice to Management

    Keep investing in technology


  2. Helpful (5)

    "Used to be a great place to work, now it’s horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Verint Systems full-time (More than 10 years)

    Pros

    Back years ago (5 or so) or was a great place. Very friendly atmosphere. Great coworkers. Used to give lunch even daily if we go back about 8-10yrs ago. Now it’s only every once a week. Core employees genuinely cares about their people.

    Cons

    Product - has multiple issues. Ridden with bugs. Never fully QA tested and controlled released properly. Almost every install at a customer site is an issue. They make it seem like it’s the best thing since sliced bread, sure. It’s more like a bunch of shoe string integrations that was fall like a deck of cards.

    HR - these folks are probably some of the worst folks in the company. They absolutely seem to despise people vs helping or develop them. They are more interested in helping upper management get rid of folks. The review process is a joke at best. You could look at your manager the wrong way and they are fully entitled to give you the lowest rating on the scale and HR will fully back them up. If you fight it, you can basically sign your exit papers while you at it. HR will put up a front like how they do community programs like build a park or toys for tots but they can’t even help heir own employees.

    Services - changed a lot over the years as industry changes. But the management team running that side is short of a circus act. They came from different industries and refuse to understand this industry and just want to shove their approach down everyone’s throat. They are not actually growing any business. It’s been stagnant for years. Lost a lot I mean a lot of key talent on this side and management team could care less. They more interested in moving most of it offshore and keep consultants onshore.

    Advice to Management

    Stop buying new companies. Yes organic growth is great but pointless if you keep buying more but integrations are non existent or disasters.
    Take a serious look at your management staff and ask yourself if it’s really where you want it to go.

  3. Helpful (2)

    "Proceed at your own risk."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Finance
    Former Employee - Business Finance
    Neutral Outlook
    No opinion of CEO

    I worked at Verint Systems full-time (More than 10 years)

    Pros

    A solid and established market leader.

    Cons

    Personal and Professional Development isn't a major focus for managerial stakeholders.

    Advice to Management

    Exercise autonomy in cultivating a healthy team environment.


  4. Helpful (4)

    "Stale Senior Management destroying the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time (More than 3 years)

    Pros

    Flexible work schedule and great people to work with

    Cons

    No career progression.
    Low pay compared to other software companies.
    Nothing but downhill in the last few years. Once was a very employee friendly company but numerous reductions in force over and over has left a bad taste in everyone's mouth. No matter how bad the performance, senior executives are NEVER changed; they only get rid of management and staff.

    Advice to Management

    Fix the stale executives not the people actually doing the work.


  5. Helpful (1)

    "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verint Systems full-time

    Pros

    great place to work, good salary

    Cons

    long hours, benefits can be improved


  6. Helpful (4)

    "Service Delivery Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verint Systems full-time

    Pros

    Great people to work with.

    Cons

    Constant change in the organization. I had 6 different direct reports in 5 years. Management doesn't do a good job communicating to employees

    Advice to Management

    Communicate better. Get a clearer picture and plan on what direction you want to go.


  7. Helpful (7)

    "Management Unresponsive to Market Needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time (More than a year)

    Pros

    Sales and sales-engineering team members are well-qualified, overall, and are generally enjoyable to work with.

    Cons

    Sales management and product management do not act on the feedback that is given from field sales reps, even when feedback is nearly unanimous, so technology is slow to evolve, and decisions are driven by needs of a couple large clients, not the needs of the market overall.

    Advice to Management

    Listen to the feedback from your team members who have direct contact with clients and prospects.

  8. Helpful (7)

    "What Could Be...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verint Systems full-time (More than 3 years)

    Pros

    The people are what makes Verint Systems tolerable. Without it, many people would actually walk. Verint Systems has the opportunity to be a leader in its industry, but it chooses not to be.

    Cons

    I have never seen a company wonder as much as Verint Systems. No vision, no direction, no communication. They leave there customers in the dark as much as they do their own employees. They have an opportunity to really be a leader and they choose not to. No WIIFM (Whats in it for me). Upper management seems to be focussed on cutting expenses rather than growing there customer base and turning a profit. As a result, everyone looses.

    Advice to Management

    Develop a vision, communicate to your employees, stop squandering opportunities and be a leader rather than an organization stagnant in its own shadow of what it can be.


  9. Helpful (4)

    "Conflicting priorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time (More than a year)

    Pros

    Hard working peers but looking for real IT leadership

    Cons

    outdated software, inaccurate internal business reporting, losing business to competitors

    Advice to Management

    make decisions fast - too slow to spin off losing BUs. Strategic product planning needs to be based on time-to-market and feasibility, not like-to-haves and sales messages. Best sales message in the world is no substitute for platforms actually delivering integrated functionality


  10. "Retention"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great organization culture, work, life balance

    Cons

    Somewhat unstructured, could be more efficient.


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