Verint Systems Reviews | Glassdoor

Verint Systems Reviews

Updated Jun 17, 2019

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Found 483 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
53%
Approve of CEO
Verint Systems CEO Dan Bodner
Dan Bodner
218 Ratings
Pros
Cons
More Pros and Cons
  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verint Systems full-time

    Pros

    Great company to work for.

    Cons

    Does not move quickly enough for customers.

    Verint Systems2018-12-30
  2. Helpful (1)

    "Not as "customer focused" as they advertise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verint Systems full-time for more than 8 years

    Pros

    Good benefits, Dedicated co-workers, Flexible work environment

    Cons

    Internal politics are rampant. If you are not in the right clique, you are screwed. Have seen situations where customers are deprived because acct managers did not like the reseller partner.

    Advice to Management

    Listen to your customers. Listen to your reseller partners. Focus on support and above all, fix the communication gaps!

    Verint Systems2019-06-12
  3. "The Verint story doesn't add up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time for more than 5 years

    Pros

    A flexible schedule, and health benefits.

    Cons

    The story and numbers management spit to employees just never made sense. Verint is focused on its image with Wall Street and lacks true innovation and growth.

    Advice to Management

    Improve general moral and fulfill the promises made in the quarterly meetings. Verint has lost several long term team members for a reason. Management has been promising help for YEARS and has failed to deliver.

    Verint Systems2019-06-11
  4. "Improved Leadership team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verint Systems full-time for more than a year

    Pros

    The management team changes in the Professional Services space are making positive improvements. Lots of upside with this team.

    Cons

    culture is deep seeded and will need to accept the changes

    Verint Systems2019-05-24
  5. Helpful (6)

    "Not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verint Systems full-time for more than 8 years

    Pros

    Good team and awesome co-workers

    Cons

    Everything about the upper management. They have no clue how to run the company!!

    Verint Systems2019-04-16
  6. Helpful (5)

    "Politically Challenged Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time for more than a year

    Pros

    Only positive I can say is "free lunch" on Wednesday but it was always Indian food for cultural reasons

    Cons

    A very political environment and lots of cliques. Corporate in NYC is always dictating what to do, but they have no eyes on the ground. As a female I was continually harassed by several employees and took my complaints to HR. What a waste of time. Do not ruin your career by spending a place at this company.

    Advice to Management

    When a female employee takes a complaint to HR, please take it seriously. Sexual harassment is not to be taken lightly.

    Verint Systems2019-05-06
  7. Helpful (5)

    "Soul crushing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verint Systems full-time

    Pros

    Pay and benefits are good. There is some flexibility to work from home.

    Cons

    During the interview process, Verint appeared to be a great career opportunity. My direct manager was one of the worst leaders I have ever worked for. Incapable of leading the team, providing direction or doing much of anything beyond kissing up to senior management. Within senior management, there was a consistent turnover every 2 years. Job cuts were very common. Expect to be overworked. After hours and weekend work...

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    Advice to Management

    Demonstrate your core values -- integrity, innovation, transparency, humility and passion. Fix your systems, automate processes and eliminate manual activities. Sending skilled activities offshore is not going to fix your inability to grow business. Realize that your employees are not just expendable resources.

    Verint Systems2019-04-21
  8. Helpful (2)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verint Systems full-time for more than 3 years

    Pros

    Good company and working environment

    Cons

    Consulting services as an after thought. Software sales are the priority. Not very organized. Focused on consulting sales numbers and utilization rather than customer success.

    Advice to Management

    Focus on consulting services to make customers successful. Don't measure consulting the same way you measure software sales. Need professional consulting leadership.

    Verint Systems2019-03-27
  9. Helpful (1)

    "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Practice Director in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verint Systems full-time for more than a year

    Pros

    Good benefits, direct boss excellent

    Cons

    Pressure to support/drive sales, with little control to actually make that a reality.

    Advice to Management

    provide more support to services vs software sales

    Verint Systems2019-03-05
  10. Helpful (3)

    "Poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at Verint Systems full-time for more than 5 years

    Pros

    None that I can think of

    Cons

    This company could have so much potential if top management would get with the times and be more flexible. The current state of the business is so siloed with little to no ownership which results in lots of passing the ball and very little decision making.

    Verint Systems2019-02-22
Found 483 reviews