Veritude Reviews | Glassdoor

Veritude Reviews

Updated May 15, 2017
43 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Veritude Executive Vice President and General Manager Douglas Orciani
Douglas Orciani
5 Ratings

43 Employee Reviews

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Pros
  • Gain experience staffing full time employees for Fidelity Investments (in 8 reviews)

  • The only times I felt left out is when they would talk about benefits and HR policies offered to Full Time Fidelity Employees (in 6 reviews)

Cons
  • The dental and health insurance plans leave a lot to be desired (in 3 reviews)

  • Benefits are essentially non-existent, no matching 401k, and the health insurance is just plainly terrible (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Financial Service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Westlake, TX
    Former Employee - Anonymous Employee in Westlake, TX

    I worked at Veritude full-time (Less than a year)

    Pros

    Excellent Sales and Customer Service skills

    Cons

    not licensed, looking to make as much as I can for myself and company.

    Advice to Management

    Excellent employee


  2. "Contract work is a great way to get to know a company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Boston, MA
    Current Employee - Executive Assistant in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Veritude full-time (More than a year)

    Pros

    Work with intelligent and friendly people. Great cafeteria. Easy to get to if you take public transportation. Many learning opportunities.

    Cons

    As a contract employee in 1.5 years have been bumped around to many jobs. This can be nerve wracking. Not for the faint of heart. Manager feedback nonexistent since they're not required to give it.

    Advice to Management

    Contractors need more feedback and benefits. Paid vacation rather than paid hours would greatly improve morale. We know we're easier to let go than regular FTE so that is to your advantage.


  3. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albuquerque, NM
    Former Employee - Customer Service Representative in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Veritude full-time (Less than a year)

    Pros

    Veritude provides temporary job for Fidelity Investments with possibility of being offered full-time work if you perform well. The paid training is very thorough and can be from 2 to 4 weeks depending on your specific job.

    Cons

    Not enough hands-on training before going on the floor on your own. Don't show any amount of nervousness or weakness to floor managers. They smell it and will come after you eventually. Not everyone is offered full-time employment so be prepared to be job hunting again soon.

    Advice to Management

    If one of your call reps saves your team twice and consistently gets good ratings from customers maybe you should keep that person.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Durham, NC
    Former Employee - Customer Service Representative in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Veritude part-time (Less than a year)

    Pros

    Office is beautifully set up and well thought out plan to make your time calming.

    Cons

    Employees do not make eye contact with each other or speak oftentimes when spoken too.

    Advice to Management

    Learn the difference between interrogation and interviewing. You learn more about someone in an interview and less during an interrogation. Do not fear someone with a higher degree than you. If you feel your job is threatened, it may be because you need to do a better job or go back to school. You hurt the company when you make choices based on your own inabilities.


  6. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cary, NC
    Former Employee - Customer Service Representative in Cary, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great job friendly co workers nice pay great work schedule

    Cons

    No raise no advancement micro manage

    Advice to Management

    No micro manage give advancement


  7. Helpful (8)

    "Good way to get your foot in the door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Westlake, TX
    Current Employee - Anonymous Employee in Westlake, TX
    No opinion of CEO

    I have been working at Veritude full-time (Less than a year)

    Pros

    I was assigned to work at Fidelity as Temp. The culture at fidelity is great and I was treated well as a fellow team member at work and at outings. The only times I felt left out is when they would talk about benefits and HR policies offered to Full Time Fidelity Employees.

    It was a good learning experience and It was great for me to get my foot in the door at Fidelity. From here I was able to apply to other fidelity positions and was considered an Internal Candidate.

    My Veritude HR rep was very proactive at reaching out to me and was great and fast at answering questions. Paychecks come out Weekly!

    Cons

    Veritude is a TEMP staffing company. So as a temp, it should go without saying that they need you there to work as much as possible. It was poorly communicated with me that there was no PTO, and you will not get paid for holidays. So when I was offered this job the annual salary I was offered was misleading as it did not account for the holidays I had to take off.

    Benefits are essentially non-existent, no matching 401k, and the health insurance is just plainly terrible. You get a bonus after 1 yr worth 1 week's pay, but having PTO would easily outshine 5 extra days worth of pay.

    Advice to Management

    Have more clear cut communication with new hires about PTO policies and procedures.


  8. Helpful (2)

    "Working for Veritude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Boston, MA
    Current Employee - Business Systems Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Chance to work for different groups within Fidelity and potentially convert from a contract position to a full time position.

    Cons

    You need to be pro-active if you want to get a different position.

    Advice to Management

    Need to be better about notifying if a contract will be renewed or not - at least 30 days before end of contract.


  9. "Working @ Fidelity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Westlake, TX
    Current Employee - Business Analyst in Westlake, TX
    Recommends
    Approves of CEO

    I have been working at Veritude (More than a year)

    Pros

    Learned so much and love people I work with. Descent pay and great location

    Cons

    Conversion is not guaranteed even if you have been with them for a while. Also benefits could be better.


  10. Helpful (1)

    "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst - Contractor in Boston, MA
    Current Employee - Financial Analyst - Contractor in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Veritude (Less than a year)

    Pros

    Good company to work for.

    Cons

    There is always room for improvement


  11. "Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Programmer/Analyst in Carrollton, TX
    Current Employee - Programmer/Analyst in Carrollton, TX

    I have been working at Veritude (More than 3 years)

    Pros

    Veritude pays and extra one week's salary for each one thousand hours billed per year. It makes up a bit for not having vacation.

    Cons

    I have worked at Veritude for three and one half years and have not gotten a raise.


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