Verizon Reviews | Glassdoor

Verizon Reviews

Updated July 22, 2017
6,801 reviews

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6,801 Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Lowell, MA
    Former Employee - Systems Engineer in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Excellent benefits, company match 401k, pay for college tuition and books, support work/home balance

    Cons

    tough industry - company does not hire like it used to. Mostly downsizing.


  2. "Senior Technical Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Specialist in New York, NY
    Former Employee - Senior Technical Specialist in New York, NY
    Recommends
    Approves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Training, diversity, support infrastructure, self advancement, health awareness, compensation and benefits and family orientated

    Cons

    unable to get transfer from one location to another

    Advice to Management

    Keep up the great quality and work.

  3. "Finane Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FP&A Manager in Irving, TX
    Current Employee - FP&A Manager in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    The company has great pay and benefits

    Cons

    Majority of finance jobs moving to NJ and FL.


  4. "QA Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Irving, TX
    Former Employee - Quality Assurance Analyst in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon (More than 10 years)

    Pros

    Excellent people to work with

    Cons

    Verizon has lay off constantly.


  5. "Selling and up-selling phones, jetpacks, tablets, and many other devices and accessories."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative and Technical Support in Winnetka, IL
    Former Employee - Sales Representative and Technical Support in Winnetka, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    Passion with working with technology. Providing great customer service. Working with a team and meeting goals.

    Cons

    Bad reps that give customers false information causing escalations. Hour cuts. Low structure commission system.

    Advice to Management

    Management was fantastic.


  6. "Verizon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Silver Spring, MD
    Former Employee - Senior Business Analyst in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Great company, pay, and benefits

    Cons

    Frequent RIF's, demands total commitment, little time for anything else.


  7. "An absolutely amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (More than 10 years)

    Pros

    Excellent pay, benefits and supervisors.

    Cons

    Some co-workers don't realize how wonderful it is!

    Advice to Management

    Be a little more agressive about prunning dead weight so there will be less layoffs.

  8. "Lake Mary, FL Headquarters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Analyst in Lake Mary, FL
    Former Employee - Payroll Analyst in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    Brand new headquarters, state of the art building. On site cafeteria & Starbucks. Nice break rooms on each floor. A lot of company functions for the employees.

    Cons

    Felt like cattle. Very impersonal. Management knows little about their staff personally; but yet they try to act like their your friends. They only want you to get to your cubicle and get on the phones. What was pitched as a Payroll and HR department is actually a call center environment.

    Advice to Management

    You try to make it a fun environment, but you really know nothing about us individually. It's purely a business atmosphere, no authentic camaraderie.


  9. "Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Chandler, AZ
    Current Employee - Solutions Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 3 years)

    Pros

    Great benefits, work-life balance, career advancement potential and a very supportive culture.

    Cons

    As with all sales jobs, commissions can be up and down due to quota changes.

    Advice to Management

    Keep driving the culture at Verizon and we will always remain succesful


  10. "Office politics, toxic work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IVR Database Reporting Analyst in Warren, NJ
    Former Employee - IVR Database Reporting Analyst in Warren, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    Unless you are flat broke and in extreme hardship, please refrain from accepting a position in Verizon. Especially at their Warren NJ location.

    Cons

    Existing employees bully new hires and treat them with disrepet irrespective of how many years of experience an new hire has. No respect and the leadership promotes gossip and negativity in the workplace.

    Advice to Management

    Acquiring Yahoo is one thing, but first look at what is broke within Verizon and why there is a high rate of employee turnover. The Warren location is rife with politics and new hires are treated with animosity and the existing employees in the Voice and Network IT department bully the new hires to quit in less than few months. Something is obviously not working. Management has to intervene!


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