Verizon Wireless Reviews in Arlington, VA | Glassdoor

Verizon Wireless Arlington Reviews

Updated June 19, 2017
5 reviews

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Arlington, VA

4.7
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
3 Ratings

5 Employee Reviews

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Pros
  • Excellent pay and benefits offered (in 624 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1597 reviews)

Cons
More Pros and Cons

  1. "Solutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Executive in Arlington, VA
    Current Employee - Government Account Executive in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless (Less than a year)

    Pros

    Great company, also an amazing work environment.

    Cons

    No cons to be honest, just room to grow.


  2. "Need to focus on customer experience and less on sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Arlington, VA
    Former Employee - Retail Sales Consultant in Arlington, VA
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Good Pay, a lot of over time, tuition assistance

    Cons

    Aggressive bucket of goals. Sell, sell, ...sell. Management talk about integrity; yet they don't exercise it.

    Advice to Management

    Focus on Customer Service rather than sales

  3. Helpful (1)

    "Sales Repersentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Friendly working environment
    Employee discount
    Compensation
    Benefits are excellent
    401k match & profit sharing
    Professional development opportunities
    Fun
    Never bored

    Cons

    Store Politics
    Pressure to make accessory sales
    Pressure to make phone sales
    They struggle with a vision, resources, and org structure
    Job security is always in question

    Advice to Management

    Work on employee morale, it is not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.


  4. Helpful (1)

    "Learned a lot great money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Arlington, VA
    Current Employee - Retail Sales Consultant in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Benefits, Money, easy work.
    Company phone and discount on your personal phone

    Cons

    Long hours, customer care is last, following every other companies nickel and dime tactic. Comission dropped more than 50% in the seven years I worked there. Hard work is not rewarded they promote on who you know. You step on the right toes and they will get rid of you.

    Advice to Management

    Promote those who work for it an are proven to be leaders. I worked with a few people who should be store managers and managers who should have been greeters.


  5. "great place but becoming difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Arlington, VA
    Current Employee - Sales Representative in Arlington, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    fun and fast paced, good pay, great training

    Cons

    long hours, sometimes bad management

    Advice to Management

    be more hands on


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