Verizon Wireless Reviews in Atlanta, GA | Glassdoor

Verizon Wireless Atlanta Reviews

Updated June 27, 2017
287 reviews

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Atlanta, GA Area

287 Employee Reviews

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Pros
  • Excellent pay and benefits offered (in 605 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1565 reviews)

Cons
More Pros and Cons

  1. "Recruiting Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    creative development, face paced, competitive salary, flexible schedule

    Cons

    high demand,, high pressure, large workload


  2. Helpful (1)

    "Great company for many years..as of late not so much."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Consultant in Alpharetta, GA
    Current Employee - Systems Consultant in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Lots of opportunities to move around within the company and move from department to department. Also tuition reimbursement.

    Cons

    Constant reduction in forces even though company is super profitable.

  3. Helpful (1)

    "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Recommends

    Pros

    Good benefits and 50%discount off on wireless services

    Cons

    Hard to move out of customer service even if you have the background or education.

    Advice to Management

    Make promoting to a different department easier and be more hands on.


  4. "Verizon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Alpharetta, GA
    Former Employee - Executive Assistant in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Great benefits, nice discount on cell service

    Cons

    Wants young people, sending customer service to Manilla and AP to India

    Advice to Management

    Can't say anything that they'll take to heart...sad...


  5. Helpful (1)

    "Good/Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Atlanta, GA
    Former Employee - Associate Director in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Large corporation offering you all the perks one would expect - sufficient opportunity for advancement - but must be willing to relocate.

    Cons

    Work/Life balance is almost non-existent. Leadership says jump - nobody questions "why?" - they all say - "how high?"


  6. "Senior Software Developer"

    Star Star Star Star Star
    Current Employee - Senior Developer in Atlanta, GA
    Current Employee - Senior Developer in Atlanta, GA

    I have been working at Verizon Wireless (More than a year)

    Pros

    Work environment is very good

    Cons

    Every thing is fine, only thing is no WFH option for contractors


  7. "good company bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit Associate in Alpharetta, GA
    Former Employee - Audit Associate in Alpharetta, GA
    Doesn't Recommend

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    benefits, bonuses. good locations. good employees

    Cons

    not job progression, bad management.

    Advice to Management

    prepare your people to progress

  8. Helpful (1)

    "It's what you make it"

    Star Star Star Star Star
    Former Employee - Customer Service Representative, Call Center in Alpharetta, GA
    Former Employee - Customer Service Representative, Call Center in Alpharetta, GA

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Benefits from day one.
    You can flex up to three hours of your shift in case you need to come in late and make those three hours up on the following day.
    Town hall meetings which means time off the phone.
    Employee appreciation day.

    Cons

    Calls are repetitive.
    Supervisor aren't as helpful.
    Retail channels con customers into buying unwanted items which causes irate customers to call in with an attitude.
    Work days can be very stressful especially when there's no answer or solution for customer's issues.

    Advice to Management

    Hold stores accountable for their mistakes.
    Train your supervisors to better understand the job.


  9. "Senior Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Cumming, GA
    Former Employee - Senior Analyst in Cumming, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Verizon Wireless (More than 10 years)

    Pros

    Excellent Benefits a nd fym

    Cons

    Hard working employees are not recognized or protected from job security. The employees protected are the slackers and the brown nosers. If you are not buddy buddy with your manager you are out of luck!

    Advice to Management

    tomorrowPlease stop protecting your buddies and the brown nosers. They take advantage of you when you are not looking or out
    of the office. The middle management continue to violate the company's so called code of conduct and get away with it!!


  10. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Negative Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    I love the benefits (insurance, annual bonus, EAP, rewards and recognition program).

    Cons

    Work life balance- it's expected to work on your days off as a leader.

    Advice to Management

    Let your employees rest.


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