Verizon Wireless Reviews in Bellevue, WA | Glassdoor

Verizon Wireless Bellevue Reviews

Updated October 20, 2017
66 reviews

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Bellevue, WA

3.1
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
28 Ratings

66 Employee Reviews

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Pros
  • Excellent pay and benefits offered (in 672 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1706 reviews)

Cons
More Pros and Cons

  1. "Good Team environment and tech stack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    good team environment and challenging technical tasks

    Cons

    bi weekly releases and corresponding expectations are some times un reasonable

    Advice to Management

    keep up the good environment for the team


  2. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (Less than a year)

    Pros

    No pros Horrible unbearable trreatment from staff makes you lie to customer.

    Cons

    The worst experience hands down in my life

    Advice to Management

    Fire all the management come up with a new solution for your retail stores or they will eventually close.

  3. Helpful (1)

    "Profits ahead of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indirect Account Manager in Bellevue, WA
    Former Employee - Indirect Account Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Great company to begin a professional career. Good benefits and discounts on service. You will learn a great deal about selling and service to customers.

    Cons

    Very little work life balance. You will spend many hours and weekends away from family and friends. It's is retail hours for the most part.

    Advice to Management

    Verizon Wireless was once a great company to work for. Then in 2013 and 2014 they began to put profits ahead of its employees. They began to make cuts in order to stay competive. Listen to your employees and empower them to change what the customer is asking. The NPS score is meaningless if you don't give the employees to power to fix the issue.


  4. "High pressure, high compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Specialist in Bellevue, WA
    Former Employee - Solutions Specialist in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Fun team environment, great benefits, opportunities for advancement after one year.

    Cons

    Too much pressure for me personally. In my case it was a sales position so that goes with the territory, just not my cup of tea.


  5. "Credit Orders and Operations Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Training was great. People there were fun to be around. Typical call center atmosphere.

    Cons

    Monotonous and no real room for growth.


  6. Helpful (1)

    "Verizon e learning programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home, autonomy, decent technology

    Cons

    Tremendous work load that's left for contractors, while the rest of the team does nothing. Low morale, unrealistic expectations unless you can meet the 80 hour workload, unstable product managers that want product and don't care for your personal sacrifices.

    Advice to Management

    Why would anyone want to build your product while you watch other work and ultimately watch you steal success and share nothing???


  7. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time

    Pros

    pay was great, good benefits yearly bonuses

    Cons

    full time call center

  8. "General Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay for what you do!

    Cons

    Very by the book corporate struggle!


  9. "Too many decisions made in a silo to work effificiently!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Neutral Outlook

    I worked at Verizon Wireless (More than 10 years)

    Pros

    Medical benefits, 401K, & competitive salary

    Cons

    Very high stress and little recognition for hard work and effort to meet/exceed expectations.

    Advice to Management

    HQ leadership out of touch with actual needs of frontline employees to help them be successful.


  10. "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Bellevue, WA
    Former Employee - Financial Services Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Good benefits, culture and a positive atmosphere.

    Cons

    Their systems need to be updated.

    Advice to Management

    Keep doing what you're doing to be successful at being #1.


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