Verizon Wireless Reviews in Dublin, OH | Glassdoor

Verizon Wireless Dublin Reviews

Updated January 14, 2017
29 reviews

Filter

Filter

Dublin, OH

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
16 Ratings

29 Employee Reviews

Sort: Popular Rating Date

Pros
  • Pay and benefits also the best and began on day one of employment (in 580 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1488 reviews)

Cons
More Pros and Cons

  1. "Customer service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    Great benefits, time off, yearly bonuses, phone discounts, management was very personable, open door policy, annual pay increase, onsite Starbucks

    Cons

    The job was very stressful and repetitive, they don't give you enough time away from your desk, you're tethered to your phone for 8 hours a day, the hours are terrible working weekends with split days off.


  2. Helpful (2)

    "Used to be a fun company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay, can move around quickly, good benefits, discount on products and services, funny people to work with, good holiday pay.

    Cons

    Don't care about employees. Very clique-y, management sleeps around to get where they want, very monononous, some supervisors don't care about doing the right thing, and will do anything to get to the bus, shift bid is terrible especially for new people.

    Advice to Management

    Pay attention to your supervisors and listen to your reps more often. That places is like a high school with the amount of gossip and sleeping around people do there. Very unprofessional.


  3. "Solutions Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Specialist in Dublin, OH
    Current Employee - Solution Specialist in Dublin, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless (More than a year)

    Pros

    Great Benefits, Good potential money.

    Cons

    Long hours, limited growth potential


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Continuity Marketing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    My team was great, we were truly like a family. Great benefits and good amount of vacation time and personal time.

    Cons

    Employee phone program started of great then when down hill. Schedules were not great and scheduling bids were often pointless.

    Advice to Management

    Care about the reps like you do the customer


  6. "Great team, but needs a little more flexibility."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Dublin, OH
    Former Employee - Senior Programmer Analyst in Dublin, OH

    I worked at Verizon Wireless (Less than a year)

    Pros

    Onsite Gym, casual dress, great teammates.

    Cons

    Sticklers for time, rows and rows of cubicles, mandatory on-call rotation.


  7. "Good company, good team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contractor -- Systems Administrator II in Dublin, OH
    Former Contractor - Contractor -- Systems Administrator II in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless as a contractor (More than a year)

    Pros

    Team members share subject matter expertise willingly.
    Responsive management.

    Cons

    Furlough policy for contractors makes no sense.


  8. Helpful (1)

    "Business Solutions Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Solutions Specialist in Dublin, OH
    Former Employee - Business Solutions Specialist in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Benefits are great. Flexible work schedule. Weekends and holidays off was a big positive as well. Pay was probably top of the line for the wireless industry, but middle of the road for most industries.

    Cons

    Easily the most stressful company I have ever worked for. When I started out, everything was great, but moving to sales with Verizon is a mistake. You will literally dread going into work every day. You have to know someone to advance your career. My friend who worked customer service for Verizon was having a hard time dealing with angry customers, he managers advice to her was to "pick up evening drinking".

    Advice to Management

    Too many managers with Verizon are poor leaders. Their example of coaching someone to improve is to threaten them with corrective action. While I am sure this works for some people, when 90% of your managers are using that as their primary coaching strategy, it is hard to develop talent.


  9. "BGCO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Advisor in Dublin, OH
    Current Employee - Credit Advisor in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Verizon Wireless (Less than a year)

    Pros

    Good Pay and fun people to work with

    Cons

    a lot of unnecessary work


  10. "Solutions Specialist"

    Star Star Star Star Star
    Current Employee - OHIO in Dublin, OH
    Current Employee - OHIO in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    Great Opportunity to make great money, fun work environment, very solid 401(k)

    Cons

    long work hours, holidays are rough in regards to scheduling, not a lot of time to spend time with family.


  11. "Call Center Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Dublin, OH
    Former Employee - Customer Service Specialist in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (Less than a year)

    Pros

    Verizon is absolutely amazing to their employees. They know it's hard work, so they always try to have fun events happening. (At least they do for their call center employees)
    My co-workers were awesome.
    Insurance and benefits were top notch, and went into effect day one.
    Pay is pretty good.
    Great training.

    Cons

    Always being attached to a phone and not being able to walk around. (headphones not wireless)
    Angry customers.
    Long hours on the phone.
    Not getting any sort of break in between calls.
    Having to keep an eye on your stats- and getting into trouble for not meeting certain goals.
    Micro-managed fairly heavily.

    Advice to Management

    Get some wireless headsets.


Showing 29 of 7,732 reviews
Reset Filters