Verizon Wireless Reviews in Huntsville, AL | Glassdoor

Verizon Wireless Huntsville Reviews

Updated March 11, 2017
36 reviews

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Huntsville, AL

3.6
Star Star Star Star Star
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
17 Ratings

36 Employee Reviews

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Pros
  • Pay and benefits also the best and began on day one of employment (in 580 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1488 reviews)

Cons
More Pros and Cons

  1. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Huntsville, AL
    Current Employee - Assistant Store Manager in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Offers Great work life balance, Always room to grow

    Cons

    There are none that I can think of at the moment

    Advice to Management

    Continue Grooming and help growing your employees


  2. "Government & Business Technical Support Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government & Business Technical Support Coordinator in Huntsville, AL
    Current Employee - Government & Business Technical Support Coordinator in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    great benefits, flexible schedule, lots of incentives, great atmosphere, options for advancement

    Cons

    work can get repetitive and overbearing with the customer service

    Advice to Management

    be available for your techs


  3. Helpful (1)

    "Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Good benefits that start on day one.
    Competitive salary.
    Very good on site Health and Wellness (gym) Center with excellent coaches.
    On site continuing education from Strayer University
    Very good tuition assistance-paid up front, just pass the classes
    Work/Life balance is stressed, frequently unable to achieve
    On site café (average food, friendly staff)

    Cons

    Very limited career growth.
    Inconsistent leadership-personal success depends on if you get a good leader.
    Extensive favoritism
    Work/Life balance is stressed, frequently unable to achieve
    High stress environment
    Inconsistent communication


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Huntsville, AL
    Former Employee - Customer Service Representative in Huntsville, AL
    Recommends
    Positive Outlook

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Lots of perks , cafe and gym . Coach is amazing.

    Cons

    High turn over. Great for newbies

    Advice to Management

    Create a more professional work environment


  6. Helpful (2)

    "Account Liaison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Manager in Huntsville, AL
    Current Employee - Government Account Manager in Huntsville, AL

    I have been working at Verizon Wireless (More than 5 years)

    Pros

    Great pay and benefits including health, 401k and tuition assistance.

    Cons

    The company stopped caring about their employees. Centers and positions are being downsized yearly.


  7. Helpful (1)

    "Small/Medium Business Specialist Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smb Specialist in Huntsville, AL
    Current Employee - Smb Specialist in Huntsville, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    The company offers AMAZING benefits.

    Cons

    Contsantly changes commision structure to make it harder to make money as a sales rep. Management has forgotten what real world sales are like. This particular job SUCKS and I mean SUCKS, and this is coming from someone who probably loves verizon more than lowell mcadam. This position requires you to be a sales rep, manager, trainer, tech support and customer support and they are paying us pennies. You never really get a day off because of the constant phone calls from stores. Targets are ridiculous and a joke, Base salaries are waaaaay too low for this job, you are capped on commission and only get paid quarterly. Empty promises from upper leadership. absolutely ZERO support from resources which makes this job worse. Getting someone approved for a business account is as rare as snow in florida which makes hitting your numbers difficult. The position is so bad all you can do is laugh and joke about how bad it is. If you are considering applying for this position... I strongly urge you to either wait till they "fix" it which is what we are all hoping or wait for something else to come around. This job will force you to look somewhere else because you're stuck in it for a year.

    Advice to Management

    Get your stuff together, stop being greedy and understand that your r2b program needs SERIOUS help before you lose the program due to nobody wanting to do the job. I love this company but something needs to change, its hard to make customers happy when you can't make your employees happy. I USED to be so proud to work for this company but we are definitely not headed in the right direction.


  8. "Wonderful company with great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL
    Recommends
    Positive Outlook

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Annual salary bonus, Paid Time Off, 401K with a 6% company match, 50% employee discounts on wireless service and multiple discounts with other partners.

    Cons

    Upward mobility can be limited, but not restrictive. If you want to move up you MUST be willing to relocate.


  9. "Overall not a bad company, my department was just too micromanaged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Tech Support in Huntsville, AL
    Former Employee - Tier II Tech Support in Huntsville, AL
    Recommends
    Approves of CEO

    Pros

    Good Pay, Great Benefits, Good Co-Workers, Nice Bonuses and assistance with tuition reimbursement

    Cons

    micromanaging, shifts, lack of advancement


  10. "The company is A+ in benefits and pay. The downside is the management mentality. Very sneaky and not really invested."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Huntsville, AL
    Former Employee - Assistant Manager in Huntsville, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Wonderful tuition assistance, bonuses and perks. Has a message of strength.

    Cons

    Talent and team come second. Very much a "fake it till you make it" attitude. That fake it mentality stays.

    Advice to Management

    NA.


  11. "Good Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Manager in Huntsville, AL
    Former Employee - Training Manager in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Great medical and stock benefits

    Cons

    Started limiting and removing employee discounts

    Advice to Management

    None



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