FilterLake Orion, MI
I worked at Verizon Wireless full-time (More than 3 years)
It was great to be able to work with customers face to face and assist them with their billing and equipment issues.
The job changed from a customer focused position to a sales position that took away from the customer experience.
Advice to Management
Stop leaving the customer out of the equation as this is where the business base is derived from
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