Verizon Wireless Reviews in Lake Orion, MI | Glassdoor

Verizon Wireless Lake Orion Reviews

1 review

Filter

Filter

Lake Orion, MI

3.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
0 Ratings

1 Employee Reviews

Sort: Popular Rating Date

Pros
  • Excellent pay and benefits offered (in 594 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1536 reviews)

Cons
More Pros and Cons

  1. "Customer Service Rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.

    Cons

    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to Management

    Stop leaving the customer out of the equation as this is where the business base is derived from


Showing 1 of 7,912 review
Reset Filters