Verizon Wireless Reviews in Little Rock, AR | Glassdoor

Verizon Wireless Little Rock Reviews

Updated July 13, 2017
56 reviews

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Little Rock, AR

3.6
StarStarStarStarStar
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
28 Ratings

56 Employee Reviews

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Pros
  • Excellent pay and benefits offered (in 636 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1611 reviews)

Cons
More Pros and Cons

  1. "Love the job and many opportunities available globally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Expert in Little Rock, AR
    Current Employee - Technical Support Expert in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Great facility cafe game room Xbox snacks and you have lots of opportunities within the organization to relocate and move up in the company

    Cons

    If you suck at your job your shift might not be what you would like and you must consider the company gives you lots of opportunities lots of vacation


  2. Helpful (1)

    "Verizon Wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Technical Support Representative in Little Rock, AR
    Current Employee - Technical Support Representative in Little Rock, AR
    Doesn't Recommend
    Negative Outlook

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    great bonuses and incentives if you can achieve good customer service ratings

    Cons

    High stress level, back to back calls, working on weekends and holidays

  3. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate in Little Rock, AR
    Former Employee - Customer Advocate in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Great benefits and lots of schedules to choose from

    Cons

    the customers think that you owe them something its more stressful than the job itself

    Advice to Management

    Management is ok


  4. "Telecom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Little Rock, AR
    Former Employee - Business Analyst in Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Great benefits and great work / life balance.

    Cons

    Corporate world is never safe from layoffs

    Advice to Management

    When downsizing pay better attention to who does the work and who the buddies are.


  5. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Expert in Little Rock, AR
    Current Employee - Technical Support Expert in Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Good benefits
    Great starting pay with bonus
    Yearly raise
    Relaxed and easy to approach management

    Cons

    Very little room for career advancement unless you want to relocate


  6. Helpful (1)

    "Better opprotunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Little Rock, AR
    Former Employee - Customer Support Specialist in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (Less than a year)

    Pros

    Pay and benefits are worth mentioning only if they are of great importance to you

    Cons

    Unrealistic metrics, Lack of advancement opprotunity off of the phones


  7. Helpful (2)

    "Typical Corporate Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verizon Wireless Retail Sales Representative in Little Rock, AR
    Former Employee - Verizon Wireless Retail Sales Representative in Little Rock, AR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Worked in the retail sales side of the business. Pay got worse as time went on, but if you pushed yourself hard, you could make 50K easy in a year. Coworkers were fun, and for the most part relaxed environment.

    Cons

    Upper management was way out of touch. Would act like they cared about the issues in the stores, but they would never do anything about it. If you were in the retail side, it is extremely difficult to get on the "corporate office" side.

    Advice to Management

    Follow through when you say you are going to take action.

  8. "Verizon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Little Rock, AR
    Current Employee - Technical Support in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless (More than a year)

    Pros

    Your co workers are literally your best friends.

    Cons

    Floor Supervisors have there favorites

    Advice to Management

    Stop playing favorites floor supervisors

    Senior Managers are the best


  9. "Nice company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Little Rock, AR
    Former Employee - Customer Care Representative in Little Rock, AR

    I worked at Verizon Wireless (Less than a year)

    Pros

    I enjoyed the pay a lot

    Cons

    My work schedule was not what i wanted.


  10. "I've always loved it and the work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    Great pay and great hours, the benifits are great as well from day one and a lot of time off. Friendly Co workers and easy to speak with management and get support.

    Cons

    Bidding for shifts is a little bummer but as long as you do good you'll get a good shift. Moving up can take some time but have plenty of opportunities.


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