Verizon Wireless Reviews in Little Rock, AR | Glassdoor

Verizon Wireless Little Rock Reviews

Updated January 6, 2017
50 reviews

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Little Rock, AR

3.8
Star Star Star Star Star
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
25 Ratings

50 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Verizon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Little Rock, AR
    Current Employee - Technical Support in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless (More than a year)

    Pros

    Your co workers are literally your best friends.

    Cons

    Floor Supervisors have there favorites

    Advice to Management

    Stop playing favorites floor supervisors

    Senior Managers are the best


  2. Helpful (2)

    "Typical Corporate Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verizon Wireless Retail Sales Representative in Little Rock, AR
    Former Employee - Verizon Wireless Retail Sales Representative in Little Rock, AR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Worked in the retail sales side of the business. Pay got worse as time went on, but if you pushed yourself hard, you could make 50K easy in a year. Coworkers were fun, and for the most part relaxed environment.

    Cons

    Upper management was way out of touch. Would act like they cared about the issues in the stores, but they would never do anything about it. If you were in the retail side, it is extremely difficult to get on the "corporate office" side.

    Advice to Management

    Follow through when you say you are going to take action.


  3. "Nice company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Little Rock, AR
    Former Employee - Customer Care Representative in Little Rock, AR

    I worked at Verizon Wireless (Less than a year)

    Pros

    I enjoyed the pay a lot

    Cons

    My work schedule was not what i wanted.


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  5. "I've always loved it and the work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    Great pay and great hours, the benifits are great as well from day one and a lot of time off. Friendly Co workers and easy to speak with management and get support.

    Cons

    Bidding for shifts is a little bummer but as long as you do good you'll get a good shift. Moving up can take some time but have plenty of opportunities.


  6. Helpful (1)

    "Good pay, horrible hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (Less than a year)

    Pros

    Good pay, the people are very welcoming and nice. benefits are great, room for advancement is there, but difficult. Open door policy.

    Cons

    hours are horrible. the your raises are based on a lot of metrics, one of which you cannot control. Advancing within the company other than the typical specialist to advocate, is difficult.

    Advice to Management

    Please start having rotating weekends for the reps that work every weekend. Management needs to realize that their employees working every weekend are very drained.


  7. "Floating manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floating Manager in Little Rock, AR
    Current Employee - Floating Manager in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, exexcelent lay

    Cons

    Increasing quota, leadership is becoming disengaged.


  8. "Fair"

    Star Star Star Star Star
    Current Employee - Tech Expert in Little Rock, AR
    Current Employee - Tech Expert in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Good benefits and will work around attendance...good yearly bonus and decent and competitive pay. A professional atmosphere to work in. Good training as school reimbursement.

    Cons

    Performance based company...low performance could get you fired. If you have kids they will not work with you new employees will have to work late at night and weekends...

    Advice to Management

    Treat your employees like a person not as numbers in a stacked ranked situation...


  9. "Amazing Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Recruiter in Little Rock, AR
    Current Employee - Talent Acquisition Recruiter in Little Rock, AR
    Recommends
    Positive Outlook

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Amazing work environment and team. I enjoy going to work with the my work team

    Cons

    Love my job and company

    Advice to Management

    Use your noodle take the time to listen and seek to understand before being understood.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Little Rock, AR
    Former Employee - Senior Business Systems Analyst in Little Rock, AR
    Recommends
    Positive Outlook

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Great pay, Great benefits. Lots of locations to choose to work from. The New Jersey Corp headquarters was amazing. They purchases the company I originally worked for and there were plenty of opportunities to move over to Verizon.

    Cons

    Long hours. I worked 60 - 70 hour weeks on a regular basis. Large company so getting to the right people for a project can be a challenge. After the buyout of my company (Alltel) they did not offer any moving expenses even if they offered you a job in another city.

    Advice to Management

    Work on promoting a work life balance within your IT department. The pay is great but its not worth much if you don't have any free time to spend it.


  11. "customer service"

    Star Star Star Star Star
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR

    I have been working at Verizon Wireless (More than a year)

    Pros

    You meet really great people and he opportunity available is amazing. The pay also is very good

    Cons

    your schedule changes every year



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