Verizon Wireless Reviews in New York City, NY | Glassdoor

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Verizon Wireless New York City Reviews

Updated December 19, 2017
572 reviews

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New York City, NY Area

3.4
StarStarStarStarStar
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
303 Ratings

572 Employee Reviews

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Pros
  • Excellent pay and benefits offered (in 672 reviews)

  • Great pay (a bit more for being bilingual) great benefits since day 1 (in 1706 reviews)

Cons
More Pros and Cons

  1. Helpful (451)

    "Rewarding but demanding place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

    Cons

    Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Warren, NJ
    Current Employee - Manager in Warren, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Employees get good benefits, especially if you have family.

    Cons

    Salary is not the best.
    Wireless competition is growing.

  3. "NOC Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Technician in Bedminster, NJ
    Former Employee - NOC Technician in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Great Co-workers and money is good!

    Cons

    No work life balance. Put in long hours of OT to make good money. No movement.

    Advice to Management

    Stop picking the golden children.


  4. "Good Company But..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Specialist in Union, NJ
    Former Employee - Solutions Specialist in Union, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    If you work hard you'll make a lot of money

    Cons

    Seemingly there is no loyalty for those that has been there for a while.


  5. "Customer Care Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Nice facilities and with that comes
    Good HR policy and with that comes
    Good perks

    Cons

    No training which leafs to confusion and delays in replying to customer questions concerns and problems


  6. "Previous Full-Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless (Less than a year)

    Pros

    -Your compensation is directly tied to your work ethic and results. Your very best is expected every single day.
    -Great benefits

    Cons

    -Must relocate if you desire to advance

    Advice to Management

    -Narrow focus: often times the company's vision seems too broad


  7. Helpful (1)

    "NOC TECH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Engineer in Basking Ridge, NJ
    Current Employee - NOC Engineer in Basking Ridge, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    there are lots of career opportunities when there isn't a hiring freeze; always opportunity for continuing education in your field of expertise

    Cons

    Monetizing 4 billion dollars'worth of corporate assets in order to make dividend payouts to shareholders somehow does not seem honest. Stay tuned for budget & staffing cuts

    Advice to Management

    I wouldn't presume to advise management, they prefer to dig their own hole.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Accounts Representative in New York, NY
    Current Employee - Business Accounts Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    - Amazing Benefits
    - Great Leadership
    - Focused on community and employee well being

    Cons

    - Nothing, have genuinly enjoyed my time at Verizon

    Advice to Management

    None


  9. "Great Position."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pelham, NY
    Current Employee - Sales Representative in Pelham, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Verizon Wireless part-time (More than a year)

    Pros

    Great learning environment
    Interesting for beginners

    Cons

    Boring
    Commission based
    Not much room for career opportunity


  10. "Was a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experienced Specialist in East Brunswick, NJ
    Former Employee - Experienced Specialist in East Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Worked with a lot of good people that became good friends with outside of work. Pay and yearly bonus were good, less and less every year.

    Cons

    Ten years later it's a revolving door for many employees, and if you manage to stay long enough you will be laid off or fired. Management can use better talent.

    Advice to Management

    No advise to management since corporate is in charge or every aspect of the business.


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