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Verizon Wireless Reviews

Updated January 22, 2018
8,665 reviews

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3.6
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
4,098 Ratings

8,665 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (451)

    "Rewarding but demanding place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

    Cons

    Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.


  2. "Use the tuition Benefits to the max."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time

    Pros

    Tuition, Health Insurance with low deductible. Flexible hours , Vacation days increase progressively.

    Cons

    Commission target is high. Fast paced Environment. Stores are switching to Authorize retailer could cause lay offs.

    Advice to Management

    Be flexible with sales target.

  3. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verizon Wireless Retail Sales Representative in Roaring Spring, PA
    Current Employee - Verizon Wireless Retail Sales Representative in Roaring Spring, PA

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    I love the technology and teaching people how to use new stuff

    Cons

    Dealing with people's accounts can be very stressfull

    Advice to Management

    Patients is always important when dealing with the public


  4. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Expert in Tampa, FL
    Current Employee - Tech Expert in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    The pay and the benefits are some of the best available.

    Cons

    You live and die by your numbers

    Advice to Management

    Do not get complacent.


  5. Helpful (1)

    "Solutions specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist
    Current Employee - Solutions Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    Work with a great team, see how the market and products are always changing. A company that you can move around in and grow a successful career .

    Cons

    Retail hours, and the general public can be difficult sometimes.

    Advice to Management

    Keep motivating and pushing your employees to strive for better within the company.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scottsdale, AZ
    Former Employee - Customer Service Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (Less than a year)

    Pros

    Great work environment if you want to work and make money

    Cons

    Retail hours can be hard


  7. "Great place to work, with amazing benefits. Many growth opportunities with paid training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tuition reimbursement, paid training, 401k, you'll receive a very comprehensive benefits package. The culture is pretty cool too. They will make sure you have a work-life balance.

    Cons

    Scheduling can be bad at times. Scheduling can be bad at times. Scheduling can be bad at times. Scheduling can be bad at times.

  8. "HBA Tech Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HBA Tech Expert in El Paso, TX
    Current Employee - HBA Tech Expert in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Great benefits, excellent pay, and superb work environment, now working from home as Home Based Agent

    Cons

    High pressure job, sometimes stressful because of some customer that are very demanding and not reasonable.

    Advice to Management

    Provide more ways of relaxation for representatives and do less micro-management


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Verizon Wireless full-time

    Pros

    The commission structure use to be really good, but they changed it.

    Cons

    As long as you perform you wont really hear from management

    Advice to Management

    I never had a problem


  10. "great for a sales person, iffy for all operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Support Specialist in San Francisco, CA
    Former Employee - Retail Support Specialist in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    great benefits
    flexible schedule
    opportunity for advancement

    Cons

    non union
    many layoffs in the last 5 years


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