Verizon Wireless Reviews | Glassdoor

Verizon Wireless Reviews

Updated October 17, 2018
9,433 reviews

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3.6
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Hans Vestberg
41 Ratings

9,433 Employee Reviews

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Pros
Cons
  • "no work life balance as a sales rep" (in 973 reviews)

  • "No work life balance (you are supposed to attend the call even at 12 AM)" (in 273 reviews)

More Pros and Cons

  1. "Technical Support Specialist II"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Great company to work for. Great benefits especially with their tuition assistance

    Cons

    Too many changes in their functional requirement

    Advice to Management

    Don't fix what is not broken


  2. Helpful (7)

    "Corporate America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Great benefits
    That's about. We use to be fwd thinking. Now we simply react to the market and customer.

    Cons

    Cutting salary and comp
    Who you know to get promoted
    Employee morale due to lack of company direction

    Advice to Management

    Need to evolve and stop being the old traditional corporate America thinking and leadership.
    Don't use fear to motivate
    You're laying hundred , thousands of people . You need to understand the impact to the frontline. All you're doing is saving money but putting the work load on others who aren't being compensated for the additional work.
    Credo? It's a joke. Don't mention it. No one believes you . No one.

  3. Helpful (3)

    "Best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Specialist in Hudson, WI
    Former Employee - Solutions Specialist in Hudson, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Coworkers, pay, benifits, commission, leadership, management

    Cons

    Working retail hours, and super short lunch breaks. Bring your own lunch because half hour to get food and eat is way to short.

    Advice to Management

    Be closed on sundays, give an hour lunch break.


  4. Helpful (2)

    "Old organization that is changing to compete with startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in New York, NY
    Current Employee - Senior Engineer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    A lot of opportunity for growth for the right personalities.

    Cons

    Having a corporate structure it is not as nimble and change may take a while to accomplish giving the long history behind the company.


  5. Helpful (2)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time

    Pros

    Great benefits, training, good atmosphere.

    Cons

    Stressful , sometimes management isn’t very helpful.


  6. Helpful (1)

    "Professional Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    Work Enviornment, Competitiveness , Commission based pay - NO CAP

    Cons

    No vacation time. Retail Hours 50+


  7. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advocate in Charleston, SC
    Former Employee - Customer Service Advocate in Charleston, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Great Benefits and bonuses were nice, but have been reduced drastically.

    Cons

    Abused verbally by customers on a daily basis

    Advice to Management

    Quit micromanaging

  8. "VZW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Great benefits, honestly great company to work for with a lot of great leaders.

    Cons

    Always doing layoffs. A lot of changes with no confidence that you'll be employed in a year.


  9. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MTS2 in Temple Terrace, FL
    Current Employee - MTS2 in Temple Terrace, FL

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    great benefits, lots of new things to learn

    Cons

    work and life balance can sometimes be a challenge


  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Competitive pay, great benefits, opportunity for upward mobility

    Cons

    Be ready to work long hours but it’s worth it


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