Verizon Wireless Reviews | Glassdoor

Verizon Wireless Reviews

Updated August 19, 2018
9,240 reviews

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3.6
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
4,384 Ratings

9,240 Employee Reviews

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Pros
Cons
  • "no work life balance as a sales rep" (in 960 reviews)

  • "No work life balance (you are supposed to attend the call even at 12 AM)" (in 272 reviews)

More Pros and Cons

  1. "If you like working for a big company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time

    Pros

    Personally, there are lots of horizontal opportunities...
    Larger budgets to work with than typical mid-size and smaller companies...
    Behemoth of the industry, a lot of preference to decision makers in the company because of this...
    Great benefits...
    Due to the vast number of people, there are a lot of great supervisors, managers, directors, etc...

    Cons

    Personally, it's not easy moving vertically... too much management in place to advance into those management positions...
    Sometimes get lost in the vast org structure... lose individualism... not really encouraged to make own decisions, rather they like "yes" people...

    Advice to Management

    Keep good technical people technical... and promote good managers to better management positions...


  2. "Best company and benefits to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Raises come frequently. Shares in stock. Health benefits amazing. Overtime always available and extra cash incentives for doing overtime. And half off phone bill

    Cons

    Stressful job, as with any job. Standards are high but for the pay and benefits it’s worth it.

    Advice to Management

    Help more. Some supervisors force you to be Independent when you simply need a bit of guidance.

  3. "one of the best companies I've ever had the pleasure of working for!!!"

    StarStarStarStarStar
    Former Employee - Sales Representative in Lake Jackson, TX
    Former Employee - Sales Representative in Lake Jackson, TX

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    great pay, great management, lots of opportunity for advancement.

    Cons

    no work life balance as a sales rep. commission structure changes often.

    Advice to Management

    spend more time on the sales floor observing


  4. "Solution Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Orange, CA
    Current Employee - Solutions Specialist in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Good benefits, Good pay, fun environment.

    Cons

    Friday morning meetings that Start at 7am.


  5. Helpful (1)

    "Business coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Good pay good benefits good location

    Cons

    Stressful job, requires a lot of knowledge retention

    Advice to Management

    Separate departments and don’t have employees do everything


  6. "Head of application development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Basking Ridge, NJ
    Current Employee - Executive Director in Basking Ridge, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Get to learn a lot

    Cons

    Very Poor Work life balance, Bias Culture


  7. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Murfreesboro, TN
    Former Employee - Customer Service Specialist in Murfreesboro, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Benefits, Benefits, Benefits, Benefits, Benefits!

    Cons

    Highly stressful environment with a contradictory culture. Stated focus and commitment did not match reality of the call center

  8. "Tech Support Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Advocate in West Valley City, UT
    Current Employee - Tech Advocate in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (Less than a year)

    Pros

    Good starting pay, excellent benefits, lots of PTO

    Cons

    Poor communication between departments, outdated tools and resources, questionable policies

    Advice to Management

    Better communication between departments


  9. "Field Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Good benefits for the empoyees

    Cons

    There is not much room for career advancement


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    great benefits, many work life balance options, competitive pay and incentives, school reimbursement program, skills development opportunities

    Cons

    promotion opportunities are limited in certain departments,


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