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Verizon Wireless Solutions Manager Reviews

Updated November 13, 2018
166 reviews

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Solutions Manager

3.5
StarStarStarStarStar
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Hans Vestberg
1 Rating

Employee Reviews

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Pros
Cons
  • "no work life balance as a sales rep" (in 977 reviews)

  • "No work life balance (you are supposed to attend the call even at 12 AM)" (in 274 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Longview, TX
    Current Employee - Solutions Manager in Longview, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Great benefits and sales compensation. Verizon provides the tools and resources to be successful.

    Cons

    May WorkWeekends
    Quota Attainment Changes

    Advice to Management

    Continue to develop and invest in leaders


  2. "Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Seattle, WA
    Current Employee - Solutions Manager in Seattle, WA

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Good salary
    Room for growth
    Good hours for retail

    Cons

    Commissions cut
    Unrealistic sales targets
    Can relocate you within district without consent

    Advice to Management

    Analysis sales targets to meet realistic expectations

  3. Helpful (1)

    "Things change all the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Specialist/Solutions Manager
    Former Employee - Solutions Specialist/Solutions Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    Pay (if you’re a good at sales)
    Benefits - health, dental, vision, 401k. Paid vacations, personal days, sick days.

    Cons

    Hours - but it’s retail. This job is not for someone who wants to spend evenings and weekends with their family consistently.
    Quota driven
    It’s about who you know to be able to move up.
    Still gets calls from management on vacation.

    Advice to Management

    I had some horrible managers and then I had one of the best. Really management depends on the personality, when it comes to the type of manager you will get.


  4. Helpful (1)

    "Great benefits but at a cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Arlington, VA
    Current Employee - Solutions Manager in Arlington, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Benefits, tuition assistance (among the best in the country), discounts, and opportunity to grow.

    Cons

    Retail work/life balance, company talks about how everyone buys their phones online yet still keeps the stores open so godly long, low performing stores tend to close

    Advice to Management

    Be transparent, do not let rumors grow, and keep morale up.


  5. Helpful (1)

    "Stand behind the creed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Manager
    Former Employee - Solutions Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    The pay and benefits are great compared to other wireless carriers.

    Cons

    Management does not care how sales are made just as long as it’s done. I used to enjoy coming to work but this is not the same company I started working for. Promotions are based more on who you know rather than performance.

    Advice to Management

    The stores are empty because the customers do not want to have to deal with in store staff.


  6. Helpful (1)

    "Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Houston, TX
    Current Employee - Solutions Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Decent Pay, Tuition Reimbursement, Health Benefits, Fairly Easy To Do

    Cons

    Micromanagement, Pressure To Hit Unrealistic Goals, Limited Power For Corrective Action On Employees, Too Many Expectations That Are Not Apart Of Job Description, Quotas Becoming More Unobtainable By The Month, Low Pay For The Amount Of Work You Put In, Retail Hours, Networking Becomes More Powerful Than Performance


  7. "Great Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Columbus, OH
    Current Employee - Solutions Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    They really do give the power to the people.

    Cons

    Nobody great leaves the company

  8. Helpful (3)

    "solutions manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Manager in Mesa, AZ
    Former Employee - Solutions Manager in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    great health benefits and time off

    Cons

    very stressful environment, little room for growth, no established mentoring program, growth is not based on hard work or accomplishments but the ability to network, hours are retail hours, quotas are not based on sales trends but on company goals which makes it almost impossible for management to accel in commissions


  9. Helpful (2)

    "Hard Work with corporate politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Southeast Grove, IN
    Current Employee - Solutions Manager in Southeast Grove, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Benefits, Benefits, Benefits. 50% off phone service

    Cons

    The credo we use is complete garbage. This company condones shady sales tactics and turns the blind eye. Also absolutely no work life balance. If that’s what you’re looking for look for another company.

    Advice to Management

    No need they haven’t listened in decade of my employment.


  10. "Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager
    Current Employee - Solutions Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Great benefits and pay. Good people to work with.

    Cons

    Ever shifting priorities, metric based accountability.

    Advice to Management

    Choose a path and stick to it. You create confusion at the front line when you take a "flavor of the month" approach.