Versent Reviews | Glassdoor

Versent Reviews

Updated June 15, 2017
9 reviews

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3.6
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Jon Schram
2 Ratings

Employee Reviews

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  1. "Love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Versent full-time

    Pros

    I've seen a lot of changes over the time I have worked for the Purple Guys. There have been big improvements. A lot of focus is on the overall environment and culture of the company have made this a fun and inviting place to work. It used to have issues with management and that has changed quite a bit. Employee appreciation is acknowledged and extra benefits are given above and beyond the normal benefits provided by the company.
    Working from home during times of need is also a plus.
    Company provided coffee and snacks, and weekly meetings have company provided breakfast. Lunch is also provided occasionally, and the great staff also bring in snacks or breakfast for each other. It is a real team environment and we all care a lot about each other and each others' successes.
    They also assist with training and skill sets and want to see people grow over the time they are here. And if you show that initiative and take advantage, they take care of you come review time too.
    They also brought in an outside HR company that has helped them improve in many ways and also makes a stress-free way of reporting issues and knowing they will get resolved.

    Cons

    More time off would be appreciated, such as additional time for sick/PTO. There is a decent amount given, but it doesn't feel like enough when parents also need to be able to handle sick kiddos. But overall, it's not a deal-breaker or anything to be really worried about. They work with you when necessary.
    Still waiting to see how well communication changes since the most recent changes in staffing. However, if things go as well as they seem they will. Communication issues will be minimal compared to the great deal of issues that have been experienced in the past.

    Advice to Management

    Keep working toward bettering the company. Communication is key, even when not pleasant.. Thank you for all you do.


  2. "Excellent company with great values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Versent full-time

    Pros

    Employees have access to continuing education opportunities, teamwork is encouraged and management participates actively in the day to day interaction with customers. The company is growing which provides career opportunities. Some fun perks are home internet is subsidized, mileage is paid for and they provide company shirts/laundry service.

    Cons

    There is a certain amount of "chaos" that comes from supporting multiple clients at the same time. We run a service desk and the incoming calls are generally people frustrated with something not working correctly. The work can be stressful at times and evening/weekend projects happen on a regular basis.

    Advice to Management

    Continue focusing on growth and career opportunities.

  3. "Great place to work overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Versent full-time

    Pros

    Working for a small business has it's perks...family feel, flexibility, nice perks like dry cleaning for purple clothes, free snacks, Christmas bonuses, monthly chair massage, cell phone and home internet reimbursement and good benefits. They do seem to care what we want and if we're happy.

    Cons

    In the past there was a lot of change at the management level, causing confusion, frustration and lack of communciation. For a while that really affected the team morale. That seems to be getting better by the day. I feel like no matter where you work you will be frustrated at times with management. No different here. But overall they know what their shortcomings are and they are working on it.


  4. "Revolving door of IT talent and not so talented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Versent full-time (More than a year)

    Pros

    Good chance to gain experience in a somewhat varied range of technologies, although they understandably try to fit most clients into a box so that it's easier to manage. Decent pay, bonus, and benefits for a small company.

    Cons

    Poor management and culture. Very little concern for employees on a personal level. Leadership focused on money and politics rather than building strong team. Lots of turnover, both willing and unwilling. Overall, negative environment to work in

    Advice to Management

    Take care of your employees and the rest will work itself out.

    Versent Response

    Sep 9, 2014 – Co-Owner

    First, thanks for acknowledging some Pros. Second, I agree that we needed to work on the culture. Since April we have come a long way and engaged an outsourced HR consulting firm to assist in... More


  5. "Management hampers desire to perform"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Kansas City, MO
    Former Employee - Senior Network Engineer in Kansas City, MO
    Doesn't Recommend

    Pros

    On site work at clients. Coffee provided in the office.

    Cons

    The worst management of employees I have ever witnessed. First 3 team meetings in a row, the "Leader" threatened to fire employees in order to save the company money.

    Purple Shirts are ok, considering the company launders them.

    The company will force you to volunteer and give all the credit to the company.

    Techs with little to no experience are permitted to plan out projects that are not even close to Microsoft recommendations and in some cases go against the recommendations.

    The Techs within the company are told that they aren't needed for the company to survive, and should be thankful that they are even employed.

    The company does provide coffee and some light snacks.

    Advice to Management

    Please realize that your employees are making the money to keep your business going. Treat your employees with respect, or at least pretend that you respect them, it will go a lot further than making idle threats.

    Versent Response

    Sep 9, 2014 – Co-Owner

    Obviously we are not perfect! There have been many management changes and personell changes since 2011. I am happy to address any of these concerns with any prospective employee.
    - Jon Schram... More


  6. "Worst work experience in 10 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Kansas City, MO
    Former Employee - Senior Network Engineer in Kansas City, MO
    Doesn't Recommend

    Pros

    Lots of time out of the office.

    Cons

    Management talks down to employees. Management has very little knowledge of IT and how systems work and interact. Over 50% turnover year after year (this can be verified on linkedin.). Most employees are Micro-managed, and this is typically based on how well you get along with one of the managers. Management will not take blame for their mistakes. The "lead" techs which management counts on for techinical decisions, have very little experience and IT background. Customers are often quoted for more and larger equipment than they need. Projects are mismanaged and often cost the customers a great deal of money due to lack of project management and IT know-how among techs. Daily Time sheets. Poor communication from management. Have to wear Purple uniform. Customer turnover is almost as high as employee turnover. Employee's are forced to "volunteer" in exchange for cash bonus, then management says "Versent loves to volunteer to help out the community". Terrible Heatlh insurance. The overall level of knowledge of your co-workers makes it hard for you to be proud of the work that you do as many customers are not receiving what they paid for.

    Advice to Management

    Stop going to all the business "workshops" and learn about IT and industry trends. Find a "partner" whose management style doesn't end up with over 50% turn over year after year. Better benefits. Find better ways to improve morale.

    Versent Response

    Sep 9, 2014 – Co-Owner

    I find many things to disagree with in this review but since it dates back to 2011, we have made many changes since then. I am happy to address any of these comments with any prospective employee... More


  7. "Purple guys are pretty good."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Kansas City, MO
    Former Employee - Network Engineer in Kansas City, MO
    Recommends

    Pros

    Good group of people. Fun environment to work in. Decent pay for the market. Everyone is treated pretty well. Mostly flexible in allowing for personal time. Techs are paid extra for extra work. People seem to care about each other.

    Cons

    Inconsistent company performance - things are up and down a lot. Lack of communication with management. Things need to be better organized. The techs are often overworked. Not enough people to do the work that needs to be done. Need better benefits.

    Advice to Management

    Hire some more people. Get a better health insurance plan. Communicate what's going on to everybody so people are not in the dark. Improve communication between everybody.

    Versent Response

    Sep 9, 2014 – Co-Owner

    Thank you for the pro & con! We have made many additions to our benfits since 2009 and we have almost doubled the size of our staff. - Jon Schram, president

  8. "One of the best employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Melbourne (Australia)
    Former Employee - Senior Engineer in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of innovative projects to work
    People before commercials culture, which is great

    Cons

    Too much AWS centric
    Growing too fast, which might bring the quality down


  9. "A revolving door employer who doesn't value employees but rather the bottom line."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer
    Former Employee - Senior Network Engineer
    Doesn't Recommend

    Pros

    Decent pay, opportunity to work with variety of technologies but primarily focused on small businesses which lessens growth potential, somewhat promotes training and development, overtime pay system even for salary, bonus system in place based on monthly performance. Not a lot of pros, it's merely a job while you look for a better job for almost all it's employees.

    Cons

    Management appears to not care about it's employees which shows in it's unusually high turnover rate, lack of employee engagement, gimmicky marketing, uniform requirement, general distrust between management and engineers, cheap ownership that won't provide proper equipment for employees, average benefits even for a small company, ineffective internal systems for managing client needs and employee time

    Advice to Management

    Learn how to value your employees over your bottom line. Employees need to feel more secure in their job. Find their talents and put them to use. Too many talented employees who are stuck doing the wrong tasks. Allow them to grow their career and take on more responsibilities. Don't be so cheap and provide your engineers with all the equipment needed to do their job. Don't require volunteer time for bonus pay and then only do volunteer work after hours. It would show you really care if you actually did volunteer time on company time. Take more time to celebrate the good things that the company and it's employees are doing and less time complaining about the bad things in a group setting. Overall, there is a lot that needs done for this company to retain it's employees and grow the company the right way.

    Versent Response

    Sep 9, 2014 – Co-Owner

    Thank you for taking the time to provide detailed comments. We've changed a lot since 2012 and are continuing to make changes. One thing that is the same are the Purple Shirts! - Jon Schram... More