Vertex Customer Solutions India Reviews | Glassdoor

Vertex Customer Solutions India Reviews

Updated May 16, 2017
33 reviews

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Full-time Part-time

2.4
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33 Employee Reviews

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  1. "supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Powder Springs, Cobb, GA
    Former Employee - Supervisor in Powder Springs, Cobb, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Vertex Customer Solutions India (More than 8 years)

    Pros

    pay was ok call center closed at 8pm

    Cons

    schedules changed everyday no work life or personal life balance


  2. "Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Recommends

    Pros

    Good company for new joiner.

    Cons

    Some new technical challenges as per industry standard


  3. "Worst company//Do not join this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Noida (India)
    Former Employee - Sales Associate in Noida (India)
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing/there is no such pros I found in this company.Bad experience

    Cons

    This company feels that workers are just kind of slaves they do not talk to them atleast once....I worked in the process where I need to sell insurance of Bajaj alians something and I regularly call 100-150 and they said why you did not get any client call as much as you can.worst experience ever I suggest you do not join Vertex.If you are desperately looking for job then I would suggest you improve your skills and try some another place.

    Advice to Management

    Shut down this company


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  5. "company's Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Executive in Gurgaon, Haryana (India)
    Former Employee - Customer Care Executive in Gurgaon, Haryana (India)
    Doesn't Recommend
    Neutral Outlook

    I worked at Vertex Customer Solutions India (Less than a year)

    Pros

    i learnt alot of things about how to communicate with customers and clients , my process was Semi-Process where i used to interact with customers and used to help them to attain their best .

    Cons

    They usually degrade us without any known reason and try to bring down our hopes

    Advice to Management

    please do not hesitate to reveal the truth about Training period and Working process . do encourage about what New employees says about the process and all ..


  6. "Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Good company good hr. ac cabs.

    Cons

    Poor management and no transparency

    Advice to Management

    Nothing


  7. "good to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee
    Former Employee - Employee
    Recommends
    Positive Outlook

    Pros

    nice place to work
    free environment
    good team leader

    Cons

    pick drop not available canteen not good


  8. "NEVER ENTER INTO THIS PLACE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Associate in Chennai (India)
    Former Employee - Business Associate in Chennai (India)
    Doesn't Recommend
    Neutral Outlook

    Pros

    The only one pros is you can make friends easily

    Cons

    *Salary will not be credited in time
    *No professional ethics and employees are treated badly


  9. "Good place for learning"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Customer Service Representative in Hyderabad (India)
    Former Employee - Customer Service Representative in Hyderabad (India)
    Recommends
    Positive Outlook

    Pros

    Good place to work ,team works together in every situation

    Cons

    No salary hike in the company


  10. "Was a worst company . No facilities are good. No actions against complaint. Worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Coordinator in Chennai (India)
    Former Employee - Event Coordinator in Chennai (India)
    Doesn't Recommend
    Positive Outlook

    I worked at Vertex Customer Solutions India full-time (More than a year)

    Pros

    1.Financial crisis
    2.Position in a good company

    Cons

    No facilities
    Not responding for complaints

    Advice to Management

    Improve your management


  11. "Looking new job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    In this organisation i got more free time and i learned more.

    Cons

    I don't have full access in server


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