Vertex Customer Solutions India Reviews | Glassdoor

Vertex Customer Solutions India Reviews

Updated December 5, 2017
42 reviews

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42 Employee Reviews

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  1. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Powder Springs, Cobb, GA
    Former Employee - Supervisor in Powder Springs, Cobb, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Vertex Customer Solutions India (More than 8 years)

    Pros

    pay was ok call center closed at 8pm

    Cons

    schedules changed everyday no work life or personal life balance


  2. "working condition is good and friendly nature with colleuge ,Sr. and bosses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Noida (India)
    Current Employee - Anonymous Employee in Noida (India)
    Recommends
    Positive Outlook

    I have been working at Vertex Customer Solutions India full-time (More than 8 years)

    Pros

    for improve soft skills and business/domain skills and also some other technical skills

    Cons

    all the thing is going good and gr8

    Advice to Management

    more interaction with employees is required and always push up to their goals and improvement in skills

  3. "Good company for bpo job"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Business Development Associate
    Former Employee - Business Development Associate
    Recommends
    Positive Outlook

    I worked at Vertex Customer Solutions India full-time (Less than a year)

    Pros

    Good environment and good set of friends

    Cons

    No snacks and no tea. No perks


  4. "Good Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Team Leader in Chennai (India)
    Former Employee - Operations Team Leader in Chennai (India)
    Recommends
    Positive Outlook

    I worked at Vertex Customer Solutions India full-time (More than 3 years)

    Pros

    Good growth inside the Company Easy to work

    Cons

    No downsides in work Salary

    Advice to Management

    Need an Specified Rest place for Emp


  5. "Its good to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Vertex Customer Solutions India full-time

    Pros

    Good to work here as very comfortable

    Cons

    Tight shedule as one has to reach in time


  6. "Best environment for tele callers"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertex Customer Solutions India full-time

    Pros

    Day shift
    Good work life balance

    Cons

    no cons about this company


  7. "Training Manager"

    StarStarStarStarStar
    Former Employee - Training Manager in Pune City (India)
    Former Employee - Training Manager in Pune City (India)

    I worked at Vertex Customer Solutions India full-time (More than 3 years)

    Pros

    Employee satisfaction was one of the key focus of organization and best place to work

    Cons

    Work pressure was on a higher side

    Advice to Management

    Needs to re-think on Compensation of employees

  8. "Customer Care Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Executive in Hyderabad (India)
    Former Employee - Customer Care Executive in Hyderabad (India)
    Recommends
    Neutral Outlook

    I worked at Vertex Customer Solutions India full-time (Less than a year)

    Pros

    If you are workaholic, this company is the best and you learn the things that are needed. And that will help your career in number of ways.

    Cons

    you don't find the professionals. you would get the worst colleagues, who always discuss about other peoples business rather than the work.

    Advice to Management

    Hire the professionals, who would make the organisation great.


  9. "Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office in Jaipur, Rajasthan (India)
    Former Employee - Back Office in Jaipur, Rajasthan (India)
    Doesn't Recommend
    Negative Outlook

    I worked at Vertex Customer Solutions India full-time (Less than a year)

    Pros

    To acquire experience specific for freshers

    Cons

    Bad services regarding personnel of the company

    Advice to Management

    To improve services regarding employees


  10. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Former Employee - Software Engineer in Gurgaon, Haryana (India)
    Recommends

    Pros

    Good company for new joiner.

    Cons

    Some new technical challenges as per industry standard


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