Vertex (Pennsylvania) Reviews | Glassdoor

Vertex (Pennsylvania) Reviews

Updated February 21, 2017
55 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Vertex (Pennsylvania) President and CEO Jeff Westphal
Jeff Westphal
38 Ratings

55 Employee Reviews

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Pros
  • There is a strong belief in a work life balance (in 19 reviews)

  • Work from home opportunities for most people (in 4 reviews)

Cons
  • benefits, infrastructure, career development, raises (in 3 reviews)

  • Limited career growth opportunities, older proven technologies, limited external competition (in 3 reviews)

More Pros and Cons

  1. "Vertex - great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vertex (Pennsylvania) full-time

    Pros

    Awesome company to work for. Cares very much about its people, works hard to attract good talent and further develop the talent it has internally. Pay and benefits are outstanding. Forward looking company, that is in tune with the market and driving change in the market place. Company is also very stable.

    Cons

    Leadership and management opportunities - and decisions by leadership and management can sometimes be very much influenced by internal networks of who knows who. People who do not 'network' and hang-out socially with co-workers, and just go to work, do their best job, and go home to their families are very much at a disadvantage.
    Career development opportunities are not as transparent as they should be, and more needs to be done for employees in terms of career development - training courses, certifications, etc.

    Advice to Management

    The open 'sponsorship' model of leadership / management is chaotic, creates confusion and issues.
    Do more for employees in terms of career development - training courses, certifications, etc.
    Find a way to make easier to 'shop' for positions internally or for leaders to 'shop' for people to staff work that needs to be done.
    Synchronize the review / raise / benefits cycle - it is very frustrating to receive an annual review before December, then wait till the following March to find out what your raise is / was as of January, then in June, have that new take-home pay reduced because of changes in benefit costs.
    It would be much better for employees to do their benefits changes in the fall, then have their review, then get their raise information so that BEFORE January 1, or March 1, they know what their new take-home pay will be (including the effects of any raises, promotions, and benefits changes).


  2. Helpful (1)

    "Great vison if only they could execute....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Berwyn, PA
    Former Employee - Product Manager in Berwyn, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vertex (Pennsylvania) full-time (More than 3 years)

    Pros

    The ex-CEO had a compelling, market relevant, and truly transformational vision for Vertex Enterprise.

    Vertex is a leading indirect tax provider which affords ample opportunities for those possessing a transaction tax background. With the right sponsor you have access to take on new challenges and move both laterally and vertically within the company.

    Formal education, experience, and/or certification is not pre-requisite to a thriving career and many existing employees successfully transfer into different roles than they otherwise would have been considered for if they were external candidates.

    Cons

    As other contributors indicated, Vertex Enterprise continues to be driven by a handful of senior transaction tax developers with no experience in income tax and so the future of VE is uncertain at best.

    Advice to Management

    Effect not what is best for you personally, effect what is best for Vertex.


  3. Helpful (2)

    "Software tester"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Berwyn, PA
    Current Employee - Anonymous Employee in Berwyn, PA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Vertex (Pennsylvania) full-time (More than 3 years)

    Pros

    They pay people to do absolutely nothing.

    Cons

    The health benefits are terrible. Leadership is clueless. They are more interested in relationships than work which makes their software suffer. Nobody has any experience building software. Constant fires put out due to zero planning

    Advice to Management

    When you switched to sponsorship you should have fired all the useless leaders whose main goal is where they are having lunch for 2 hours per day.


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  5. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vertex (Pennsylvania) (More than 5 years)

    Pros

    The company has a great work/life balance.

    Cons

    I am not sure where to start. The inability to be realistic with projections and planning. The pouring of money into endless fruitless endeavors.


  6. Helpful (1)

    "Good intentions and aspirations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vertex (Pennsylvania) full-time

    Pros

    Corporate culture is very people-focused. Many of the policies are well-intended and most people in the organization are smart, capable, and collaborative.

    Cons

    Very low turnover, which can be good and bad. Organization is challenged to realign itself in response to shifting market conditions.


  7. "Stable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid company financially
    good work/life balance

    Cons

    Lack of growth opportunities
    Culture is not lived by

    Advice to Management

    Live more by the stated culture and enforce more accountability


  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Analyst in Sarasota, FL
    Former Employee - Software Test Analyst in Sarasota, FL
    Recommends
    Positive Outlook

    I worked at Vertex (Pennsylvania) full-time (More than 10 years)

    Pros

    Great family owner, employee focused, tax software development firm.

    Cons

    No cons. This is a great company and great family to work for.

    Advice to Management

    Keep doing what your doing. You do a tremendous job taking care of your employees that that transcends to the products you provide to your customers.


  9. Helpful (4)

    "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norristown, PA
    Former Employee - Anonymous Employee in Norristown, PA
    Neutral Outlook

    I worked at Vertex (Pennsylvania) full-time (More than 10 years)

    Pros

    Work and Life Balance, Work from home, Flexible Work Schedule, Great Benefits with employee input, Activities and Health Club Membership, Wellness Programs

    Cons

    Promotions almost non-existent, favoritism, very difficult to get your voice heard unless you're part of a 'popular 40' club. Sponsorship and Work Center oriented, works for some, but not for others; i.e., your Sponsor is suppose to work with you in order for the employee to do their best and work toward a possible promotion or other position, however, it may work for some, but NOT for others as had recently surfaced.

    Advice to Management

    It's got to work from the top down in order for the employee to trust on what is going on in said company; if you want the best from the employees, you must be 'in touch' with the employees and not just a few individuals. The voice has got to work both ways - bottom up and top down!


  10. "Great culture and future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertex (Pennsylvania) full-time (More than a year)

    Pros

    Vertex is an excellent place to work whether you are just out of college or towards the end of your career. The ability to choose your sponsor allows you to explore different opportunities in the company and design you own career path and goals. The benefits and employees support the culture of family and you always feel valued and supported. The company is working on some great new technologies that will continue the growth of an already dominant market leader. I don't see myself leaving Vertex anytime soon.

    Cons

    You need to be driven to be successful. A lot of the work is centered on going above and beyond your current role. If you are looking for a micromanaged job where little initiative is needed, you will not enjoy this culture.

    Advice to Management

    Great work so far!


  11. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sarasota, FL
    Current Employee - Anonymous Employee in Sarasota, FL
    Recommends
    Positive Outlook

    I have been working at Vertex (Pennsylvania) full-time (More than 3 years)

    Pros

    Great company. Benefits and corporate culture are excellent. Communications concerning current state of the company and sales are presented two to three times a year, which is great.

    Cons

    There are no negatives from my perspective. My work schedule was fluid and I was able to telecommute when I wanted.

    Advice to Management

    I would say that they should keep up the good work. You have created a work environment that will ensure that employees will want to stay and be engaged.



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