Vesta Reviews | Glassdoor

Vesta Reviews

Updated November 21, 2017
12 reviews

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12 Employee Reviews

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  1. "Easy Job but no growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Vesta part-time

    Pros

    Choose your own hours for the most part
    Simple job
    Lots of down time
    Great for doing homework if in school

    Cons

    No opportunities for promotion or growth

    Advice to Management

    There are 2 errors below
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  2. "Needs more employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Saint Johns, FL
    Former Employee - Maintenance Technician in Saint Johns, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Vesta part-time (More than a year)

    Pros

    There is a lot of opportunities to learn the industry

    Cons

    Overworked and underpaid. They need double the man power that they currently have

  3. "Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fee for Service Therapist in Forestville, MD
    Current Employee - Fee for Service Therapist in Forestville, MD
    Doesn't Recommend
    Negative Outlook

    Pros

    I can set my own schedule and I have an office with a window that opens.

    Cons

    Payment structure is very confusing and its important to keep a close eye on one's paycheck - it is not uncommon to not be reimbursed for services provided or training. High turnover and no one seems to known what's going on.

    Advice to Management

    Pay your employees more, communicate with them better, and increase retention of staff. Constant turnover is difficult for chronically mentally ill clients to process and does not support their rehabilitation.


  4. "OPA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Opa in Alpharetta, GA
    Former Employee - Opa in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    The supervisors were pretty nice.

    Cons

    Very low morale. No one there liked the job and very high turn over rate.
    Little communication from management and supervisors to employees.
    Little incentive to do a good job. They started a bonus program while i was there however it was very flawed and almost impossible for employees to meet all the requirements.

    Advice to Management

    Listen to your employees. They're the ones taking the calls and deal with the unruly customers


  5. "Vesta Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Vesta full-time

    Pros

    In the beginning very family oriented.

    Cons

    Growing too fast and lack of communication.

    Advice to Management

    Keep employees in the loop and be honest


  6. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible hours, good staff, ok pay

    Cons

    no raises, not easy to advance, execs dont care


  7. "Quality Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Technician in Portland, OR
    Current Employee - Quality Assurance Technician in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I have been working at Vesta full-time (More than a year)

    Pros

    Payment growing popularity in the high-technology industry.

    Cons

    The company is very difficult to report to and release important documentations are very hard to communicate.

    Advice to Management

    Remove certain hierarchy and being more transparent is going to be a great way for further development.

  8. Helpful (1)

    "Working enviroment was very bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Paid training and had off days during the week.

    Cons

    No benefits or job security. Everyone was a contract employee. Customer's were the worse people to talk with on the phone. Had a lot of vulgar type calls.

    Advice to Management

    Office culture needs to be more supportive of employees.


  9. "Worse call center experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I enjoyed the networking connections and friends I met while working there.

    Cons

    The ranking system implemented 6 months into working for the company that was hard to grasp

    Advice to Management

    Focus more on your employees moral than numbers.


  10. Helpful (1)

    "Late Payroll Checks"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend

    Pros

    They have a monthly "office picnic" which is really just a fancy way of saying pot luck. The Christmas party is pretty nice if you like dancing to the oldies during mandatory overtime.

    Cons

    They don't always pay their employees on time and the worst part is that they wait until payday to tell you that checks will be distributed the following week - leaving you stranded for the weekend with no money. It happened to me on more than one occasion and that's part of the reason I decided to resign. I work hard for my paycheck and deserve to be paid timely on payday as expected!

    Advice to Management

    Keep your employees engaged in their work by challenging them to do well, and offering regular feedback and advancement opportunities.


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