Veterans Benefits Administration Reviews | Glassdoor

Veterans Benefits Administration Reviews

Updated November 11, 2017
50 reviews

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50 Employee Reviews

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Pros
  • Decent pay and very good benefits (in 5 reviews)

  • Maybe not as much as in the private sector, but still pretty decent (in 2 reviews)

Cons
  • Preferential treatment of bad employees over good employees (in 3 reviews)

  • Management needs to be trained and nepotism and cronyism are at its peak here (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Claims Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Veterans Benefits Administration full-time

    Pros

    A good way to get your foot in the door. Telework eligible position (4 days a week).

    Cons

    Very bad management. Unrealistic standards for production.

    Advice to Management

    Get trained.


  2. "LGY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LGY in Lakewood, CO
    Current Employee - LGY in Lakewood, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at Veterans Benefits Administration full-time (More than a year)

    Pros

    Flexible Hours
    TSP Benefits
    Help Veterans

    Cons

    No Recognition
    No Employee growth, therefore no motivation exits.
    Intermediate Mangement is Incompetent
    Low Leadership Values

    Advice to Management

    Treat people equally
    Listing to your employees
    Take training
    Foster employee growth.

  3. "Ineffective Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend

    I have been working at Veterans Benefits Administration full-time

    Pros

    Helping Veterans obtain VA compensation and pension disability benefits

    Cons

    Poor management, ineffective training, unrealistic job performance standards, persistent threatening of involuntary job loss


  4. Helpful (1)

    "Claims Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Sioux Falls, SD
    Current Employee - Anonymous Employee in Sioux Falls, SD
    Doesn't Recommend

    I have been working at Veterans Benefits Administration full-time (More than a year)

    Pros

    Paid time off and medical and dental benefits are good

    Cons

    Management only has follow through when it comes to disciplinary procedures. They beat their employees with following policies that they don't follow themselves. Bad employees are not held to standards of training new employees and are allowed to be unprofessional. Management is all about production and treats employees like they should be robots and holds them to unattainable standards of perfection.

    Advice to Management

    Get a clue- employees are not robots and help with solutions and training instead of discipline and low morale.


  5. "Claims Assistant"

    StarStarStarStarStar
    Former Employee - Claims in Muskogee, OK
    Former Employee - Claims in Muskogee, OK
    Doesn't Recommend

    I worked at Veterans Benefits Administration full-time (Less than a year)

    Pros

    The people I worked with.

    Cons

    Management cares more about hiring family and friends than helping vets. They make it a toxic working environment. The Vets that work there have the lowest paying positions. They treat Vets very bad.

    Advice to Management

    Resign


  6. Helpful (2)

    "VSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend

    I have been working at Veterans Benefits Administration full-time (More than 3 years)

    Pros

    Pay, Benefits, and optional Telework

    Cons

    management, politics, over worked, mandatory OT, unattainable performance standards

    Advice to Management

    Be truthful! This organization caters to Congress and not the Veteran. We are more concerned about the quantity vs the quality of work. It's a sad toxic environment.


  7. "Just started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Veterans Benefits Administration full-time

    Pros

    Friendly, understanding, guaranteed, concerned about your well being

    Cons

    Federal government so everything moves a little slowly, but you are expected to be quick, parking

    Advice to Management

    Keep doing what you're doing

  8. "Vocational Rehabilitation Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vocational Rehabilitation Counselor in Fort Riley, KS
    Current Employee - Vocational Rehabilitation Counselor in Fort Riley, KS
    Recommends
    Positive Outlook

    I have been working at Veterans Benefits Administration full-time (More than 3 years)

    Pros

    Serving Wounded Warriors
    Networking with DOD, DOL. & other stakeholders for the purpose of assisting wounded Servicemen & women transition from military to civilian world.

    Cons

    To much red tape & over whelming paper work. Redundant task & needs to be streamlined.

    Advice to Management

    Remove duplication of forms
    Go paperless
    Update policies on Intranet


  9. Helpful (1)

    "Run !!! Don't walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rater in Oakland, CA
    Current Employee - Rater in Oakland, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Veterans Benefits Administration full-time (More than 3 years)

    Pros

    helping veterans with their benefits

    Cons

    Difficult coworkers to deal with. Rampant culture of sexual harassment( a lot of aged out angry people looking for dates and this is for both men and women). Cases constantly being push into stand by status because no one wants to do anything. Every time I look up from my cubicle I see people standing around chatting instead of working. Quality Review Team is helpless in their fight against poor cases from lousy VSRs.

    Advice to Management

    This place is a recipe for disaster


  10. "Systems Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Enjoyed the work and the people. Location was okay but decided to move on to a better opportunity.

    Cons

    None that I can think of.


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