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Veterans Evaluation Services

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Veterans Evaluation Services

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Veterans Evaluation Services Reviews

Updated Aug 9, 2022

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Found 197 of over 218 reviews

3.0
46%
Recommend to a Friend
43%
Approve of CEO
Veterans Evaluation Services President & CEO Travis Fitzpatrick (no image)
Travis Fitzpatrick
108 Ratings

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Top Review Highlights by Sentiment

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Veterans Evaluation Services and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Great company !

    Jan 30, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits! Opportunity to move up. Fun to travel

    Cons

    Having to pay certain things out of pocket at first

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  2. 2.0
    Former Employee, more than 1 year

    Hypocrisy and Micromanagement Abound

    Aug 4, 2022 - Recruiter in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Knowing that you are going to work every day helping Veterans is a great feeling -Opportunities to move around the company into different positions if it becomes available -Made friends I will have for the rest of my life

    Cons

    -Unrealistic expectations put on recruiters in underserved/sparse states. -Other VA contractors pay more than VES does for compensation and pension exams, so you are starting out at a disadvantage from the get-go -Requirements for things such as handicapped bathrooms to qualify recruited providers are only enforced with VES, not other VA contractors, which shrinks the pool to recruit from -Call lists/ways to reach doctors are archaic -Once a provider is found and interested, they must jump through too many hoops for very little pay to motivate them to actually become certified, although the pressure never ends on the recruiter -Constantly being micromanaged from one direction or another -VES refuses to properly compensate providers based on their region/distance from Veterans -Terrible culture - people were fired left and right for all the wrong reasons - this left a terrible taste in people's mouths about working for VES

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  3. 3.0
    Current Employee, more than 5 years

    It’s a job

    Jul 29, 2022 - Quality Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, flexibility, rewarding work

    Cons

    Since Maximus buy out benefits, pay, PTO, day to day tasks/workflow, and employee culture and quality of life have all suffered. They spend a lot of time and energy trying to fix/revamp what’s not necessarily broken and ignoring real issues/areas that actually require attention. Recurring issues with payroll, union organization, lots of pushback from employees on health benefits that are less than desirable. Hopefully it’s just growing pains as Maximus actually listens to employee concerns/ideas. Also Deltek, for the love of god, please consider going to ADP. Deltek time & expense is pure garbage.

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  4. 3.0
    Current Employee, more than 5 years

    Pleasant

    Aug 9, 2022 - Sr. Recruiter in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    plenty of work to keep you busy

    Cons

    Too many unnecessary changes and uncertainties

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  5. 4.0
    Former Employee, less than 1 year

    Lots of work but hardwork pays (MOST HONEST/DETAILED REVIEW YOU WILL FIND FROM FORMER EMPLOYEE)

    Jul 5, 2022 - Quality Analyst in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is tons of work, you never have any free time but if you are single or working as a first job it is perfect. There is not much room to grow unless you work over 70-80 hours per week and are competing for a spot as a team lead or a team supervisor. The overtime pay is good, you are salaried but they structure it hourly. Remote is nice. Supervisory staff is very transparent and are really willing to help anytime necessary, even after hours. Often times you will have to put in an additional 2 hours minimum per day to meet quota or secure incentives. If they see you slacking or not meeting quota they will work with you and see how you do in different departments instead of the QA department. They do not want to fire you but also know that they do mass hiring's every few months so you know you can be easily replaced. For some people it makes them work harder, for others it adds tons of stress

    Cons

    There was quite a bit of micromanaging for the first few months, but that is due to the fact that there are tons of policies that you need to be familiar with so the VA does not bounce back any of your documents (after that it is upto your team leads discretion how they want to supervise their team. Some can be relaxed and some are super stickler for hourly check ins). The job is heavily quota based and there are incentives but you have to close an obscene amount of documents and be top 3 or top 5 in your whole department to see those benefits. The documents you will be reviewing are 30-60 page documents depending on what specialty you are reviewing. They are real cases so even the SLIGHTEST error (such as marking a selection but also marking "other") can flag the document by the VA. BEWARE OF THE DOCTORS. Some of them are straight Aholes. They take ages to sign off on the documents and you cannot send the documents out to the VA/count as quota being met unless they sign the documents. If you remind them once or twice they get an attitude. Be prepared to work and be prepared to work/stare at over a million of words (maybe even more) a day.

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    2 people found this review helpful
  6. 2.0
    Former Employee

    Tedious

    Aug 2, 2022 - Customer Service Agent in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home is about it

    Cons

    Micro managing, unrealistic expectations, ever changing procedures

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  7. 2.0
    Current Employee, more than 3 years

    Only really interested in making a quick buck

    Jul 17, 2022 - Liaison in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not a bad PTO policy and my department has a good remote set up.

    Cons

    Upper management is only interested in doing as much as possible with as little as possible usually putting the crunch on their employees without a huge bonus or incentive.

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  8. 1.0
    Former Employee, more than 1 year

    Straight Garbage

    May 4, 2022 - Quality Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are able to work from home as a Quality Analyst

    Cons

    The job was decent before the buy-out. The quota can get the best of you sometimes if you can't beat other people to the reports and if you don't meet your quota that week, you're expected to work in the middle of the night or early morning when less people are on to work towards meeting it. After the buy-out, they stripped away all bonuses and incentives to work harder. Even if the work is not available, you better still make quota. There are people doing some SERIOUSLY unethical stuff there just to make quota. Something I was not comfortable doing. The medical insurance is very expensive and the benefits are not good. The pay is not comparable to the workload. It destroyed my mental health working there. I hated every minute of it and had to talk myself out of quitting DAILY (many veteran employees have voiced this same feeling to me).

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    2 people found this review helpful
  9. 1.0
    Current Employee, more than 3 years

    Not worth wasting your years

    Jan 30, 2022 - Anonymous Employee in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote but it's not standard in all departments so ask when you interview. Original owners and family are gone after the buy out.

    Cons

    Remote work is looked down upon. No advancement opportunities. No tuition assistance. Parental leave is non-existent. You have to use your PTO. Bonuses and performance reviews were stripped away after the buy out. Thanks for taking away that holiday bonus we were anticipating. Management lacks communication skills. Micromanagement is the norm. Employee turnover is frequent. After the buy out, those who stuck around didn't get any sort of compensation. Valuing employees is non-existent. Daily timesheet entries make you feel like you're working at McDonald's.

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    3 people found this review helpful
  10. 4.0
    Current Employee, more than 3 years

    It’s a job

    Jun 19, 2022 - Quality Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited income potential - usually

    Cons

    Inept upper management inhibits workflow unnecessarily.

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Viewing 1 - 10 of 197 Reviews

Veterans Evaluation Services Reviews FAQs

Veterans Evaluation Services has an overall rating of 3.0 out of 5, based on over 218 reviews left anonymously by employees. 46% of employees would recommend working at Veterans Evaluation Services to a friend and 38% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Veterans Evaluation Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Veterans Evaluation Services. This rating has decreased by -15% over the last 12 months.

46% of Veterans Evaluation Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Veterans Evaluation Services 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Veterans Evaluation Services to be coworkers, work life balance, compensation and the cons to be senior leadership, career development, benefits.

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