Veterans Evaluation Services Reviews | Glassdoor

Veterans Evaluation Services Reviews

Updated April 11, 2017
29 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Travis Fitzpatrick
14 Ratings

29 Employee Reviews

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  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Specialist in Houston, TX
    Former Employee - Compliance Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There's a real team spirit at VES that comes from sharing the common goal of helping veterans. The co-workers are usually pretty cool, and even bearable outside of work.

    Cons

    Sometimes the pay is not commensurate with the amount of work put forth.


  2. Helpful (1)

    "Unprofessional organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PRC in Houston, TX
    Current Employee - PRC in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Veterans Evaluation Services full-time (Less than a year)

    Pros

    Pay, co-workers are nice, paid holidays

    Cons

    Company will up and fire people with no reasoning. They change things too much. Management shows favoritism. If you try to go to another department they will fire you.

    Advice to Management

    Be more honest. Learn the company and stop showing favoritism. Management are incompetent of performing their task. Employees do all the work. Too many personal relationships at VES.


  3. Helpful (3)

    "Not what it seems..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Veterans Evaluation Services full-time

    Pros

    The culture is interesting, and it's a great mix of people. The benefits are not all that bad either...if you can keep a job for more than 90 days to get the insurance...

    Cons

    Cons: Nepotism, favoritism, NON trained managers with no managerial experience, or leadership experience. How are you to grow in a company if your managers are not sure how to guide you to be successful. if your liked, you will rise, if you are not liked you are will not get the treatment everyone else does, but if you fall behind on quota you are let go...NOT trained or re-trained. Not a company to make a career out of.

    Advice to Management

    Educate yourself.


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  5. Helpful (4)

    "Great job if you are friends with the right managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Houston, TX
    Former Employee - Quality Analyst in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Veterans Evaluation Services full-time (More than a year)

    Pros

    Good pay. Good bonuses. Good training. The location is not optimal for most Houstonians.

    Cons

    Unrealistic expectations at times for new employees. For seasoned employees there is little reason to go above and beyond. Sometimes long hours especially end of month.

    Advice to Management

    Follow rational HR practices. Hire people based on ability instead of who they know.


  6. Helpful (2)

    "poor communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARNP in Seattle, WA
    Current Employee - ARNP in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    Pros

    persistent, sent multiple emails trying to get me to sign up after I gave up on their screening process several times (see cons)

    Cons

    really poor communication, one hand rarely knew what the other was doing. throughout the screening the website had errors, then the people in charge of the screening could not tell if you pass the screen. for a while i thought i had entered some scam

    Advice to Management

    it would be helpful to have a cleaner and more professional entry process for new employees


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Houston, TX
    Current Employee - Quality Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The dress code is casual attire, there is plenty of diversity, and tou have somewhat flexible working hours,

    Cons

    Location can be hard to get to due to construction.


  8. Helpful (8)

    "Not bad if you are a chain smoking bartender who can maybe play guitar."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Houston, TX
    Former Employee - Recruiter in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Veterans Evaluation Services (More than 3 years)

    Pros

    Flexible hours, work with minimal supervision

    Cons

    They hire a lot of kids who have only really worked in bars before. Some are not computer literate, most have never worked in an office. Lots of immaturity and drama, can get very toxic. Never worked at a place before that had so many smokers. Can be a good way to get an office job on your resume if you are just starting out, but you have to make "friends" with the right people to stay there or get raises and such.

    Advice to Management

    I heard they hired someone to manage the business. Hopefully that is so, and things have gotten better. I suggest the family step away from the business and have non-family, non-friend professionals run it.


  9. "call center agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Houston, TX
    Current Employee - Call Center Representative in Houston, TX
    Recommends

    I have been working at Veterans Evaluation Services full-time (More than a year)

    Pros

    I have worked at Veterans Evaluation Services for almost two years and feel that it is a very happy environment to work in. The people are always willing to train you and are very happy to assist.

    Cons

    the only con is no cons!


  10. Helpful (7)

    "Good people, terrible management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scheduler in Houston, TX
    Former Employee - Scheduler in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Veterans Evaluation Services full-time (More than a year)

    Pros

    Lots of great people here, everyone is polite and do really try to make you feel at home.

    Cons

    Terrible management and no room to grow. Managers have little to no training and most have not attended college level schooling. Advancement is nearly obsolete and those who do earn promotions do so through favoritism rather than hard work. Transferring between departments is also nearly impossible and attempting to will land you on the "naughty list". Managers also tend to harass workers over their shoulders or simply monitor progress from their stations rather than actually working. If you're unlucky enough to land a job in the Call Center, you'll be paid less than everyone else, have shorter breaks, much more work and be constantly nagged and whipped at for doing your job both correctly and incorrectly.

    Advice to Management

    More training, less favoritism. Managers need to do actual work rather than micro manage. Many departments need restructuring and the program used - OMS - needs one hell of an update.


  11. Helpful (6)

    "Favoritism, micromanagement, bad attitude,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Veterans Evaluation Services full-time (Less than a year)

    Pros

    I wish I had some pros but it's one of the worst company I've worked at. Focus too much on making money and not on the wellbeing of there employees.

    Cons

    Company is very disorganized and doesn't have its priorities in line. Some members of department can be rude and impatient when asking for help. Too controling, doesn't address workplace problems, unexpected firings

    Advice to Management

    Stop choosing favorites and get skilled employees, recognize your valued employees who have the skills to lead instead of just handing leadership positions to those unqualified, talk to the It department about the way they talk to us when we ask for help. Hire managers from outside who have actual experience instead of ones who claim to have experience or none at all.


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