Viagogo Reviews in London, England | Glassdoor

Viagogo London Reviews

Updated September 6, 2017
37 reviews

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London, England (UK)

2.6
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3 Ratings

37 Employee Reviews

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Pros
Cons
  • No work-life balance, the company did not do much for employees and asked for way more in return (in 6 reviews)

  • No work-life balance, expected above and beyond from me, which I achieved (in 5 reviews)

More Pros and Cons

  1. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in London, England (UK)
    Current Employee - Senior Software Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Viagogo full-time (More than a year)

    Pros

    --Super interesting projects to work on
    --Things move quickly
    -- Very efficient and productive work environment, yet relaxed
    -- Can wear whatever you want
    --Flexi time
    -- Good social perks
    --Lots of responsibility early on
    -- You will actually make an impact

    Cons

    --sometimes communication across different global offices could be improved

    Advice to Management

    -- feed information about the company down to teams more often


  2. "Very low quality and rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Viagogo part-time (More than a year)

    Pros

    Is an important and recognised company. The work could be quite flexible.

    Cons

    viagogo doesn't reward their assets. Does not increase salaries in time, as these are statics even if the company is increasing in the markets across the world. Rates are incredibly low, some of us get less than the minimum average. As other companies, they value more saving money that increase quality. They often work with freelancers as they don't have to pay taxes or contracts fees and on top of that they pay them very low rates.

    Advice to Management

    Value more your assets, consider increasing rates after a period of collaboration and think about the quality.

  3. Helpful (1)

    "Challenging Problems And Smart Team Members"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Software Engineer in London, England (UK)
    Current Employee - Junior Software Engineer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Viagogo full-time

    Pros

    -Daily software release cycle
    -On the job training
    -Trusted with responsibilities, if you want them
    -Metric based origination. Which leads to rationalised work
    -High pressure at times forcing you to become better and better
    -Great opportunity for career growth
    -Really smart team members
    -Opportunities to change teams
    -Flexi hours

    Cons

    -Company doesn't provide any benefits
    -Not as customer focused as it should be at times


  4. Helpful (4)

    "If you have no soul, come and work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in London, England (UK)
    Former Employee - Engineer in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Viagogo full-time (More than a year)

    Pros

    none immediately come to mind.

    Cons

    you'll be enabling the spread of disappointment and despair throughout the world
    this is a straight up scam en masse.

    Advice to Management

    give some thought to winding up the company and finding a more reputable past-time like perhaps selling lemon used cars to nice old ladies.


  5. Helpful (2)

    "Do not recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in London, England (UK)
    Former Employee - Operations in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Viagogo full-time (More than a year)

    Pros

    Nice team members.
    Last Friday with drinks.

    Cons

    Bad management
    Low salary
    Most managers are sneaky and childish and they don't care about the team.
    Too much pressure on people.
    No recognition.
    You're not expected to be smarter than your managers.

    Advice to Management

    Start promoting the right people.
    Start listening to your employees.
    Start paying better.


  6. Helpful (7)

    "Shockingly bad management, toxic business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in London, England (UK)
    Former Employee - Software Developer in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Viagogo full-time (Less than a year)

    Pros

    - if you are willing to sell your soul to the company and be on call weekends, then you will be able to advance your career fast
    - dysfunctional recruiting means easy to get a step on career ladder and experience even with questionable grades and background

    Cons

    - people promoted to management positions much too early in their career
    - conflict of interests between old shareholding employees versus disposable new recruits
    - pretends to be cutting edge but is in fact quite regressive in terms of technology with mediocre mid/senior developers who mostly stick to what they know - old version of ASP.NET, basic JavaScript, scared to leverage anything outside of Microsoft stack
    - toxic money centered culture, which means only rather cynical and distasteful individuals stick around
    - mostly absent and uninspiring CEO, and lackluster / poor leadership qualities of chief officers
    - business model is borderline criminal supporting and integrating with ticket touts so difficult to feel any pride or respect for yourself when working there

    Advice to Management

    Don't just recruit disposable graduates and juniors - you sorely need to employee medium / senior level talent as existing managerial talent is shockingly bad.


  7. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Problem Solving Specialist in London, England (UK)
    Former Employee - Problem Solving Specialist in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Viagogo (More than 3 years)

    Pros

    Good atmosphere in general, not so much pressure. Good location in London.

    Cons

    Salary could have been higher. More team activities. Need a better management.

  8. "Focused solely on money-making, people are not important at all."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Viagogo full-time (More than a year)

    Pros

    - you get to see a show or two once in a blue moon;
    - colleagues are usually pretty nice.

    Cons

    - very long hours,
    - no work-life balance at all,
    - you are also expected to work weekends without additional pay or days off;
    - business focused solely on making money, people are not appreciated and they are easily replaceable;
    - low-level management is very inexperienced and can't manage properly, this leads to regular employees losing their jobs to cover for the bosses' mistakes;
    - there was quite a lot of sexism in my department, women were not treated equally;
    - low pay for what you are actually doing;
    - terrible tools and software;
    - unreachable targets.

    Advice to Management

    Focus more on people, provide better salaries and training. Maybe then employees will want to stay long-term.


  9. Helpful (3)

    "If you want a place where they don't care about staff then go to viagogo"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Viagogo full-time (More than a year)

    Pros

    some smart people who are under paid and get snapped up quickly by other companies. work was a bit interesting

    Cons

    treat their staff like milking cows....everything for them and nothing for you. no benefits at all, low salaries, quick to get rid of people after they have done a lot of hard work for them. even their online positive reviews are all fake. There are many companies out their that will look after their staff. also tech is not as cutting edge as they make it to be, don't do much with angular, react, node, and so forth

    Advice to Management

    treat staff better and stop being greedy and money grabbing, how about you invest some of them profits back into the company and staff.


  10. "not too good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    Pros

    sometimes you may get cheap concert tickets to fly to different venues but other than that tou pay big prices for tickets that are in demand.

    Cons

    high turnover and certain departments are very busy with little help for some of the new starters.this reaaly should change.

    Advice to Management

    need to help employees a bit more in terms of customer service and understand their needs on how they do there job


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