Victoria's Secret Stores Reviews | Glassdoor

Victoria's Secret Stores Reviews

Updated February 19, 2017
4,056 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Les Wexner
352 Ratings

4,056 Employee Reviews

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Pros
  • Great discount and gratis for associates (in 249 reviews)

  • The employee discount is wonderful and the gratis is always great (in 169 reviews)

Cons
  • Work life balance can be bad sometimes (in 224 reviews)

  • Also call in shifts are terrible because you spend your whole day waiting to her if you have to come in (in 115 reviews)

More Pros and Cons

  1. "Fantastic Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES in Milwaukie, OR
    Current Employee - OUTSIDE SALES in Milwaukie, OR
    Positive Outlook

    I have been working at Victoria's Secret Stores full-time (Less than a year)

    Pros

    Freelance and ability to be creative

    Cons

    income varies as not a lot of accounts yet

    Advice to Management

    get more clients!


  2. "Fun Envronment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Supervisor in New York, NY
    Current Employee - Merchandising Supervisor in New York, NY
    Approves of CEO

    I have been working at Victoria's Secret Stores full-time (More than a year)

    Pros

    Many different challenges if you like to plan and have a job that keeps you curious for bettering the business

    Cons

    Some task deadlines are unrealistic when it comes to alloted payroll and efficacy of merchandising team.


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    Great team to work with, great structure by corporate, room to move around

    Cons

    As with any retail sales job, dealing with difficult customers is always a con


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  5. "Working at VS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA
    Recommends
    No opinion of CEO

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Pros

    It was a very fun environment

    Cons

    None that I can think of


  6. "Victoria's secret"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company cares for employees development and growth.

    Cons

    Unbalanced work life balance at VS.


  7. "Good Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook

    I worked at Victoria's Secret Stores (Less than a year)

    Pros

    The management wanted us to succeed and gave helpful advice throughout.
    Discounts on merchandise.
    Most other employees were nice to work with and not aggressive on commission

    Cons

    Had to stay 3 hours after closing to organize the whole store
    Commission average was a little hard to reach

    Advice to Management

    Rethink how employees can organize whie they work so closing shift doesn not stay until 12-1am


  8. "Victoria Secret Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    - invaluable experience, - forces you to be independant, effiecient, a multi tasker , communication and customer service skills, to establish team work, orginization and persuasiveness. competitive salary and commission. free discounts and promotions

    Cons

    Long vigurous shifts and overnight closing shifts, must work weekends and holidays. Inconsistant hours , extensive memorization of policys , promotions and regulations , little to no training.


  9. "Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Kettering, OH
    Former Employee - Customer Care Representative in Kettering, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores full-time (More than a year)

    Pros

    Relaxed Work Environment, Free L Brands Gifts, Make amazing friends, lots of PTO, One of the best companies EVER

    Cons

    Very busy, minimum quotas has to be met weekly/monthly.


  10. "Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Pros

    Great discount and gratis for associates.

    Cons

    Competitive environment to work in.


  11. "Good place for my first retail job, learned a lot about patience and best customer care practices."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Support Generalist
    Former Employee - Sales and Support Generalist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores part-time (More than 3 years)

    Pros

    I worked at VS for three years, what I noticed that was consistent throughout my employment was that the company chose people who were passionate about the product and making every customer experience exceptional. I learned much about having a flexible nature working retail because some days you work in the fitting room, others at the register, and even a few in the backroom doing inventory.

    Cons

    During the past two years the company brought in commission for associates and managers. At this point I observed that managers became more pushy on sales floors to meet their hourly sales numbers instead of having a team that makes the sale together.

    Advice to Management

    Bring back more of the team sale mentality so that managers and associates can work in sync.



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