Victoria's Secret Stores Reviews | Glassdoor

Victoria's Secret Stores Reviews

Updated May 29, 2017
612 reviews

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2.0
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Les Wexner
40 Ratings

612 Employee Reviews

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Pros
Cons
  • Work life balance can be bad sometimes (in 235 reviews)

  • Also call in shifts are terrible because you spend your whole day waiting to her if you have to come in (in 120 reviews)

More Pros and Cons

  1. "Chaotic & competition driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Support Generalist in New York, NY
    Former Employee - Sales and Support Generalist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Victoria's Secret Stores (Less than a year)

    Pros

    You learn to adapt to a very fast pace environment

    Cons

    Victoria secret is a very competition based job. It brings a lot of drama and unnecessary problems to the work place. Some of the managers are very rude and do not know how to speak to you or they just don't seem like they care about the issues. They just want a pay check

    Advice to Management

    Learn how to speak to your workers better and at least act as if you want to help when there is a problem occurring in a store.


  2. "4 year employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Joplin, MO
    Former Employee - Sales Specialist in Joplin, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Victoria's Secret Stores full-time (More than 3 years)

    Pros

    The incentive program for sellers used to be great and I was able to earn 38,000 the first year I worked for them with my commission working part time. However, they cut the commission rate every year and I only earned 22,000 the second year. The pay is still decent for a retail job though. You get monthly gratis for free stuff.

    Cons

    Poor management and leadership. pate decreases every year. Long hours and on call system all the time.

    Advice to Management

    Do not give pay decreases every year. It decreases the morale in the store.


  3. "Merchandising supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Supervisor in Chicago, IL
    Current Employee - Merchandise Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Victoria's Secret Stores full-time (More than 3 years)

    Pros

    Great company to work for.

    Cons

    Work life balance. Cannot move up in the company without being favored by a manager.

    Advice to Management

    Less bureaucracy and more talent search.


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  5. "I didn't enjoy my experience here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Katy, TX
    Former Employee - Sales Associate in Katy, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Pros

    Lots of hours
    Great benefits
    Great start off pay
    Friendly staff
    If you love selling you'll definitely love this job

    Cons

    They enforce "team work" but some of the employees are lazy, and you have to pick up the slack because of them. Wasn't fair.
    Sales associates gossiped about each other.


  6. "Clique-y El Paso Antics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Sales Support Generalist in El Paso, TX
    Current Employee - Cashier/Sales Support Generalist in El Paso, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Victoria's Secret Stores part-time (More than 3 years)

    Pros

    Employee Gratis / Buy - Ins

    Cons

    Pay
    Hours
    Non-Existent Work Life Balance
    Racism
    Horrible Management
    Denied Angel Card Benefits
    Unpunished Sexual Harassment

    Advice to Management

    Fire the General Manager


  7. "Victoria's Secret Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Saint Louis, MO
    Former Employee - Sales Associate in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    Fun working atmosphere and great discounts

    Cons

    When I started everyone was paid just for the amount of hours they worked. When I left they were in the process of changing over to a commission-based pay. This made the employees unhappy and created a lot of rivalry amongst the sales people.

    Advice to Management

    Empower the sales reps and trust them to do their job. If you only spend 3 minutes working with a customer she will feel that she is not valued as a customer at the store.


  8. "LM Brands"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Denver, CO
    Current Employee - Sales Specialist in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Victoria's Secret Stores (More than 3 years)

    Pros

    The discount is good i think and they offer free life insurance to full time employees.

    Cons

    Horribly ran, Ive worked in 4 stores. Their health care plans are not good at all. They have done 3 company wide pay cuts in 2 years and suppended commission percentage at least 4 times per years due to higher sales and traffic in store i.e. semi anual sales, holiday, other busy months. So you work hard for equal or less pay.

    Advice to Management

    get you stuff together. the company is going down the drain and needs a complete makeover.


  9. "Eh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Franklin, TN
    Former Employee - Sales Associate in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    Fun, personal connections, good perks.

    Cons

    Awful management, horrible cleaning protocols, more thief than anything I've ever worked.

    Advice to Management

    Step your game up.


  10. "Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Boston, MA
    Former Employee - Sales Specialist in Boston, MA
    Doesn't Recommend

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Pros

    the discount was nice, however you cannot use it on sale items which isn't helpful

    Cons

    They put way too much pressure on their employees to sell. Very stressful environment and you are constantly being watched and pressured by managers. Kept past midnight many times even though only scheduled until ten.

    Advice to Management

    Don't put so much pressure on the employees


  11. "No thank you!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Support Generalist in Colonie, NY
    Former Employee - Sales and Support Generalist in Colonie, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Victoria's Secret Stores full-time (More than a year)

    Pros

    Getting free or greatly discounted gifts each month and upon employment. 30% discount is nice too. Incentives and prizes.

    Cons

    Do not care about their store associates, expect you to work at all odd hours of the morning and night and tell you that you have no choice, even when it wasn't in your availability. Store management unprofessional, catty, and just plain awful! Plus the overall value of the company is NOT worth it.

    Advice to Management

    BE PROFESSIONAL!!!!


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