Victoria's Secret Stores Reviews | Glassdoor

Victoria's Secret Stores Reviews

Updated March 26, 2017
4,147 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Les Wexner
388 Ratings

4,147 Employee Reviews

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Pros
  • Great discount and gratis for associates (in 251 reviews)

  • Good employee discount/gratis/gifts/rewards for working on special days of the year (in 170 reviews)

Cons
  • Work life balance can be bad sometimes (in 227 reviews)

  • Also call in shifts are terrible because you spend your whole day waiting to her if you have to come in (in 116 reviews)

More Pros and Cons

  1. "specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Victoria's Secret Stores part-time

    Pros

    team is encouraging, committed, and work as a family

    Cons

    sometimes our team lack back up help


  2. "sales associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Victoria's Secret Stores (Less than a year)

    Pros

    decent pay
    good amount of hours
    lots of overtime available
    friendly vibe

    Cons

    hard to book time off in advance
    not that flexible


  3. "Selling Supervisor at PINK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Supervisor in Fort Myers, FL
    Current Employee - Selling Supervisor in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Victoria's Secret Stores full-time (Less than a year)

    Pros

    Growth within company, good base pay

    Cons

    Management, level of training, dealing with customer theft

    Advice to Management

    More training for employees


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  5. "ssg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Victoria's Secret Stores part-time

    Pros

    best place to work.i enjoyed a lot over there.all employees are {cross county mall .yonkers} so friendly.managers are always ready to help and good work environment.love that place

    Cons

    too many hours nothing else


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bra Specialist in Garden City, NY
    Current Employee - Bra Specialist in Garden City, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Victoria's Secret Stores full-time (More than 3 years)

    Pros

    Great gratis/discount, good associates, fun fast-pace environment

    Cons

    Late closes, High expectations, No bonus


  7. "Bra Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bra Specialist in New York, NY
    Former Employee - Bra Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Victoria's Secret Stores (Less than a year)

    Pros

    Working for Victoria Secret has always been a goal of mine. I've always tuned into their luxurious fashion shows, and wanted to be part of the brand for a long time. When I received a notification for an interview, I was beyond excited for the opportunity.

    Cons

    Although most people think of this brand as glamorous, the job to keep and display this image from the back of house is not as exciting as it comes off. Victoria Secret should be known for their great deals, but great deals should come with a full staff it constantly replenish items as they run out. Customers are constantly asking for specific items, but most of the times are disappointed because there isn't enough staff to tend to these demands. I've been in a situation where there was a clear shoplifter in my zone, and called for backup since I felt uneasy that this situation could get out of hand, but no management, or security was anywhere to be found. Management team would always point out the shortage of pay-roll, but always expected the same closing quality of a "near-perfect" close.

    Advice to Management

    Disperse multiple employees in the same zone depending on the room size. It's difficult to engage with customers, drive sales, be genuine, touch-up, and interact with new customers while building relationships with customers at the same time. There should be a limit on how many panties can be brought into the dressing room. Often times, the go-back stack for panties are way too much to successfully close the store perfectly.


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mesa, AZ
    Former Employee - Anonymous Employee in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores (More than a year)

    Pros

    clean, friendly,open minded, nice and open minded

    Cons

    Not that flexible, hours are tough


  9. "Like it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Pembroke Pines, FL
    Former Employee - Seasonal Sales Associate in Pembroke Pines, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Victoria's Secret Stores full-time (Less than a year)

    Pros

    Free bras, underwear and merchandise every time something new came out, 30% discount, commission pay, friendly co-workers, they really want you to succeed.

    Cons

    Long hours and have to stay past midnight, getting costumers to open a credit card was annoying.


  10. "Great experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Pros

    competitive wages, great bonus structure, great place to work. great sales incentive when you sell enough

    Cons

    growth can be a challenge. lots of talent comes and goes due to not enough opportunity to move on with the company.

    Advice to Management

    take more time to invest internally, rather than just externally. create more opportunity to grow and learn so people can stay within the company.


  11. "Seasonal Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Pros

    There was a friendly environment.

    Cons

    There were not a lot of workable hours.



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