Victra- Authorized Verizon Retailer Reviews | Glassdoor

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Victra- Authorized Verizon Retailer Reviews

Updated February 20, 2018
553 reviews

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2.5
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George Sherman
82 Ratings

553 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pasadena, MD
    Current Employee - Sales Representative in Pasadena, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time (Less than a year)

    Pros

    Great deals.. better then any other Verizon! Amazing co-worker and manager, and overall great business. Always something to keep us busy. :)

    Cons

    The time it takes to transfer Apple > android or the other way around.

    Advice to Management

    Update the internet so it's much faster!


  2. "assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Detroit, MI
    Current Employee - Assistant Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time (More than 3 years)

    Pros

    great pay and great hourly

    Cons

    cant say anything bad here

    Advice to Management

    nothing

  3. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victra- Authorized Verizon Retailer full-time

    Pros

    Keeping up with the newest technology

    Cons

    Quotas - Low Base Salary


  4. Helpful (1)

    "It is a job, little more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Victra- Authorized Verizon Retailer full-time (More than a year)

    Pros

    Significant discounts on cell phone and other technology based equipment.

    Cons

    Retail hours, store I was located had pitiful traffic and limited opportunity to sell to the elderly client base.

    Advice to Management

    Have realistic goals and a salary based higher than 8.00 an hr, otherwise you will not draw top sales people.


  5. "techn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Victra- Authorized Verizon Retailer full-time

    Pros

    good care and they take you to lunch

    Cons

    bad hours and no overtime

    Advice to Management

    to take the vacation time. The environment was so very conducive to balancing work life experience and was very supportive of your family life. Unlike American corporations there wasnt the pressure to work 24/7 and your job was going to be there for you when you came back...no need to worry you were being eliminate


  6. Helpful (1)

    "Stressful and degrading"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time (More than a year)

    Pros

    Learning new phone interfaces and working with the newest tech. I don’t have anything else to say that’s a pro about this job.

    Cons

    Not getting paid for overtime, unrealistic goals, scar-tactic cold calling, sexism, corruption in management. Lowest commission rate in the Verizon third party market. You will be reprimanded if you help someone with their phone issues if your not making a sale out of it.

    Advice to Management

    Investigate lower management for corruption, employees can not go to HR as it will not be anonymous . My specific regional manager will fire anyone trying to report issues. He also will not hire women for management positions.


  7. "You can make good money if you are excellent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time (Less than a year)

    Pros

    Easy to stand out if you are a quality salesperson. 32-35 hours per week. (Made over 4k pre-tax my first month. ) You make what you work for.

    Cons

    Company growth is faster than management training. Pay is mediocre. A lot of immaturity to ignore. Inaccurate call lists placed on daily tasks.

    Advice to Management

    Convert managers into influential leaders.

  8. "Good company BUT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Sarasota, FL
    Former Employee - Sales Associate in Sarasota, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Victra- Authorized Verizon Retailer full-time (More than 3 years)

    Pros

    make good money are the right stores

    Cons

    Lots of deception,
    HR allows drama to fester
    stupid holiday hours that dont make sense
    Slow stores they expect the most unrealistic goals during slow seasons

    Advice to Management

    get it together


  9. Helpful (2)

    "issa review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time (More than a year)

    Pros

    easy to get time off

    Cons

    almost everything else about it

    Advice to Management

    think a bit more before speaking


  10. Helpful (2)

    "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Victra- Authorized Verizon Retailer full-time

    Pros

    It's fairly easy, you get to work with technology and pay can be good when traffic is up. Hours are good.

    Cons

    Upper level management doesn't care about their employees. Goals and projections are outlandish. The expectations of reps are not ethical and there's definitely shady business going on with most of the "top selling" reps. They definitely encourage reps to be pushy and look out for themselves vs the customer. Cold calling customers daily gets old. Store Management is a mixed bag and don't except any help from your district manager if you are unlucky enough to have a bad store manager.

    Advice to Management

    Better pay, better commission structure. Give your employees some importance beyond the boxes they put out and punish reps who are dishonest instead of turning a blind eye for the sake of your goals.


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