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Viki

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Viki

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Viki Reviews

Updated Jan 15, 2022

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Found 84 of over 108 reviews

3.5
55%
Recommend to a Friend
53%
Approve of CEO
Viki CEO Sam Wu
Sam Wu
20 Ratings
Pros
  • "it was a nice experience at viki(in 15 reviews)

  • "Free lunch, company events, and not conforming to the standard 5 day work week(in 8 reviews)

  • Cons
  • "Viki culture is the reason why some people are staying for a long time but it's no longer what it's used to be(in 11 reviews)

  • "not many ppl in Singapore know of the product(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Promising Company!

      Sep 30, 2020 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and extremely promising leadership and vision. I would especially recommend to anyone that has an interest in any sort of international entertainment.

      Cons

      There can be some restrictions at times when you have been acquired by a larger company.

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    2. 4.0
      Former Employee, more than 1 year

      Loved working at Viki, great environment

      Jun 22, 2020 - Financial Analyst in San Mateo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome lunches, friendly and kind people

      Cons

      can be old-fashioned at times at how they run business

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    3. 4.0
      Former Employee

      Great Place to Learn

      Jun 11, 2020 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative team with room for growth.

      Cons

      Not a lot of transparency on high-level decision making with Rakuten.

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    4. 2.0
      Former Employee, more than 1 year

      Exhausting, Soul-draining, Unfulfilling

      Jan 13, 2020 - Anonymous Employee in San Mateo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Since Drama Fever closed, Viki has seen excellent subscriber growth. Although it was once fairly unstable, it's now in a much better place financially. Below leadership, Viki has a lot of really smart, driven, and friendly employees. There's somewhat of a family environment, although it can feel like a clique to a new employee. Because Viki is so unorganized, it can be a good environment for developing one's skill set or trying out new things.

      Cons

      If you looked up "tech bro" in a dictionary, Sam Wu's picture would accompany the definition. Sam lead Viki's finance department before becoming CEO, but you'd never guess he had a job that involved human interaction judging by his cold, lifeless personality. Small talk with Sam is so painful it borders on cringe-worthy. As a result, he devotes zero effort into getting to know his direct reports or trying to help them succeed. One of his first moves as CEO was to lay off the entire marketing and programming teams because he thought their jobs were nothing more than "Tweeting for a living". Even before he fired them, he took money from their budgets to give his finance team better compensation and openly insulted the intellect of the teams' members. Sam values data and engineering, but looks down on all other teams in the company. He also openly refers to Korean dramas as "romantic garbage" and makes fun of people who watch them, so it's pretty ironic that a genre he despises so much has been writing his paychecks for over 5 years. Sam's toxic mentality has leaked down into the rest of the company. Most people who joined Viki out of a personal interest in spreading Korean and Chinese television across the globe have either been fired or left, and most people with strong skill sets quickly moved on to better-paying companies. Company outings are rare and feel like a forced way to make people feel better about all of the changes. People on Sam's finance team are allowed to run wild, getting away with otherwise unacceptable behavior like hiring their boyfriends/girlfriends as interns or taking additional PTO without giving any notice or reporting it in the system. Viki is also just generally unorganized. Having multiple offices split by time zones breeds a lot of mistrust between engineers and US-based employees. In the US, teams are very territorial out of fear that someone might expose a small mistake they made to Sam, so collaboration is rare. Above all, Viki just doesn't innovate anymore. Even as its community of unpaid translators grows smaller and smaller, no one on leadership has a clear direction of what Viki's next move will be in an increasingly competitive streaming environment. They're all just really thankful that Drama Fever died before Viki did. Sam could of course solve some of these problems himself, but is too disinterested in anything besides short-term subscriber growth to bother trying. Viki's pay is significantly lower than the Silicon Valley average, but for a while it took advantage of the fact that its employees worked there out of personal interest and were willing to be paid less for their dream job. After firing so many people, it now has more budget to pay finance and data positions a more competitive wage. Other departments still remain below the market rate. Rakuten is also a nightmare of a parent company, but there's plenty already written about that on their Glassdoor page.

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      18 people found this review helpful
    5. 5.0
      Current Employee

      So far so good

      Jan 22, 2020 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Very interesting product - Very nice, talented coworkers - Down to earth leadership - Amazing potential - Under Rakuten umbrella = startup & benefits

      Cons

      - None so far. Too much potential, too little time.

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    6. 5.0
      Current Employee

      Viki

      Jul 29, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - People: Viki has a young demographic, and that's what I love about the company. Here, you can meet some of the coolest, funniest, and hippest people, who also all happen to be extremely smart and skilled in their area of expertise and are more than happy to share their knowledge with you. - Project impact: Everyone gets to work on projects that have an impact, regardless of your position at the company. Even though I'm a recent college grad in an entry-level position, I'm given many opportunities to help manage and execute important projects. Being able to work on these projects has really taught me so much about the industry, and it has also helped me develop many valuable hard and soft skills. - Amazing content: If you love Asian entertainment, Viki is the perfect place to be. You not only have the opportunity to fangirl/fanboy with a group of people who also love the same dramas and celebrities as you, but you also get to work on projects directly related to the content. - Perks: Unlimited snacks and drinks, free Viki swag, shuttles to the Caltrain/Bart station, and even a walking treadmill for you to walk and workout at the same time!

      Cons

      - International company: Viki has international offices and also does business with companies around the world, so sometimes meetings can take place either very late at night or early in the morning. I've had a few late night meetings, and I personally don't mind it, but this may be a con for people who prefer to have a job that doesn't require them to work beyond regular business hours.

      7 people found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Great co-workers, awesome benefits

      Apr 9, 2016 - Community in San Mateo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits like 401k, health insurance / fully paid by the company, free breakfast and lunch and option to get free dinner if you stay until after 7pm. Fair salary. Commuting stipend. The team is young, committed, full of energy and fun! We have a supportive management, especially on Product and Community. They listen, encourage you to grow, they consider your feedback. Your opinion really matters in this company and projects can become a reality with true commitment and hard work. There are some late night meetings to sync up and work with the international offices, but that has never been a bad thing for me.Love working with the Singapore team! Also, opportunities for traveling are available. Execs and VPs are approachable, friendly and cordial to everyone.

      Cons

      Long commute if you live anywhere other than San Mateo, no real policy about flex-time yet, but hopefully will have one soon. Not that much room to grow from entry level into other roles, unless you have vast technical or management skills.

      Continue reading
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    8. 3.0
      Former Employee

      Viki

      Oct 12, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      These are some of the best coworkers you could ever find. We like hanging out together after work and we enjoy each other's company. The Viki product + content is fun and playful. Shuttle service to/from office. 401k offering. Daily lunch service. Office space is clean and modern with a kitchen on each floor. Free snacks and drinks.

      Cons

      Executive management is sloppy. Weak leadership overall. Poor communication across offices. The excuse of different time zones doesn't stop other businesses from maintaining strong communication. Lots of oversight in sharing projects plus lack of transparency. The Viki website has a patched-together look with weak design. Very limited opportunities to work from other Viki offices. Rakuten CEO has an open space office right next to the Viki desks. Viki employees are regularly shushed when speaking at normal 'indoor-voice' volume. This makes for a very tense and uncomfortable work environment. The Rakuten culture and Viki culture are a bad match.

      Continue reading
      3 people found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Awesome place to be part of a extraordinary team.

      Sep 26, 2014 - Vice President in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are A+, The leadership is incredible and insightful. The working environment is friendly and caring but focused and serious. The CEO and CFO are very smart and open people who you can bring ideas and strategy to and the actually welcome it. The HR TEAM is fantastic and cares about the employee and their experience at Viki. Benefits are awesome, pay is fair.

      Cons

      a lot of moving parts, the company has been bought by a very structured parent co. we are all hoping the viii culture remains independent and intact.

      Continue reading
      7 people found this review helpful
    10. 4.0
      Current Employee

      Headed in a positive direction

      Mar 16, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Passionate people who work hard and play hard. Young enough company that has a lot of opportunity to build and grow a career. International! Multiple offices and encouragement to travel and learn new languages and interact with people from different cultures and backgrounds. Learning to pivot and head in the right directions.

      Cons

      Multiple offices and multiple time zones causing for late meetings and late nights and language barriers. Product and engineering team is a bit behind/needs to catch up to help the team achieve growth. Young company and employees sometimes causes for gossip and chatter.

      Continue reading
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    Viki Reviews FAQs

    Viki has an overall rating of 3.5 out of 5, based on over 108 reviews left anonymously by employees. 55% of employees would recommend working at Viki to a friend and 47% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Viki employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Viki. This rating has decreased by -11% over the last 12 months.

    55% of Viki employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Viki 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Viki to be career development, benefits, culture and the cons to be compensation, senior leadership, management.

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