Villa Esperanza Services Reviews | Glassdoor

Villa Esperanza Services Reviews

Updated December 6, 2016
12 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Kelly White, MA, LMFT
5 Ratings

12 Employee Reviews

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  1. "Great Organization!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Their hearts are in the right place and they stay true to their mission statement and core values.

    Cons

    Government and private funding can be limited which makes it hard for them to compete in the direct care environment

    Advice to Management

    Keep up the good work! Stay true to your values and mission as you continue to grow and expand!


  2. "Instructional Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructional Aide in Pasadena, CA
    Former Employee - Instructional Aide in Pasadena, CA
    Doesn't Recommend

    I worked at Villa Esperanza Services (Less than a year)

    Pros

    Part time monday-friday job, if you had to leave early you could

    Cons

    unprofessional people and staff
    pay was horrible for what you were doing

    Advice to Management

    Pay more and hire professional staff, not just anyone who walks in the door


  3. Helpful (1)

    "Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small school. Fun people to work with. Flexible

    Cons

    Low salary for teachers.
    Difficult students
    Not great benefits like health insurance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Job review"

    Star Star Star Star Star
    Current Employee - Skills Instructor/Caregiver in San Bernardino, CA
    Current Employee - Skills Instructor/Caregiver in San Bernardino, CA

    I have been working at Villa Esperanza Services (More than 3 years)

    Pros

    I love working there the staff was fun to be around and I enjoyed my job.

    Cons

    I really dnt have any cons the management could be better but overall I like working there.


  6. Helpful (1)

    "The miserable life of a Full-time Residentisal Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor/DSP in Pasadena, CA
    Former Employee - Residential Counselor/DSP in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Not super hard.
    - Some houses have clients that are very independent, not much to do there.

    All there is to do is to help clients with breakfast, wash dishes, do some laundry, clean up after each meal, and pass out meds. That's all there is to do and make sure clients are safe and hygienic. Shifts are weekday 6-9am, 2-8/2-2-10pm, 10-6am. Weekend: 6-2pm, 2-8/10pm, 10-6am for ICF Houses.

    Cons

    - Minimum wage with no possibility of raises.
    - Co-workers are very lazy. Not much gets done and houses are very dirty.
    - Although it's not a super hard job, it's very HIGH RESPONSIBILITY.
    - Management could care less about you. Poorly managed organization.

    Most houses are poorly managed. Management will hire anyone who is interested because no one wants to work there for $9/hour. So there are a lot of lazy people working there who could care less for the client's well-being. ICF houses are the worst. Some of the laziest, least productive people work there. Semi-easy job, but HIGH RESPONSIBILITY. If a client goes AWOL w/out permission, it's an automatic termination. Mgmt does not care. They will fire you as fast as they hired you. Also, DO NOT EXPECT A RAISE EVER. I worked from 2010-2014 and I never got a raise, not until the minimum wage increased. Mgmt and the higher-ups will give you endless excuses why there cant be any raises while they drive their Mercedes Benz, Lexus, and nice BMWs. Hence, clients are in the hands of lazy people who could care less about getting fired and nothing ever gets done.

    Advice to Management

    Treat your loyal employees with respect and listen to them. Pay them what they deserve or else Villa's residential program is going to suffer and close one day. You people make it hard to go to work every day because the work environment is so bad, unorganized, and unproductive. People who work here for 4+ years do it for the clients, not for the pay.


  7. "residential staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Residential director care about clients

    Cons

    Some incompetent staff and administrators

    Advice to Management

    Find better employees


  8. Helpful (1)

    "Villa Esperanza Services was a great experience for those looking to get their feet wet in non-profit work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Job Coach in Westlake Village, CA
    Former Employee - Job Coach in Westlake Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Villa Esperanza Services full-time (More than a year)

    Pros

    -Very stable organization
    -Duties are delegated responsibly
    -Coworkers are passionate and helpful
    -

    Cons

    -Lack of raises or bonuses
    -Lack of upward mobility or career tracking
    -Some of the senior management are more personable and helpful than others.


  9. "Great company with an even better mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Villa Esperanza Services full-time

    Pros

    Company is built from ground up by people who love the business.

    Cons

    The growth potential would be much higher at a for-profit company.


  10. "Love, Care and Hope"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends

    Pros

    We are always striving to do better in how we provide services to our clients, community and the staff.

    Cons

    Working with staff who are always negative. If you don't like Villa policies, communication then come up with a solution

    Advice to Management

    Mgmt could do a better job of visiting each dept and taking time to really listen to the staff


  11. "Hard to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend

    Pros

    Independent work schedule, easy to work with clients and when issues come up a supportive staff is available to help

    Cons

    Lack of key communication, and hard to get hours. Even when asking for more work, got no feedback and lack of replies from most supervisors.



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