Village Green Reviews

Pros

-This job is highly interactive and stimulating. If you do your job you will sincerely never be bored. -Discounted housing- usually 20% if the property you are at has the budget for it. There is the option to take a non-revenue apartment as a Property Manager at sites that have the budget for it, but this does deduct a set amount from your overall yearly salary. -They try to promote from within when possible. -Ability to check your phone, go to important personal appointments, and talk about personal life while at work as needed. -Contests and shoutouts to keep you engaged in your metrics. -Provided with a work computer.

Cons

-In my personal experience, if you have a severe issue with a coworker (sexual harassment, bullying, non-professional work atmosphere), you will have to ask for help multiple times before the issue is paid attention to. Unfortunately, because this field is so busy, it often seems that upper management does not have time to tend to these issues until you make it clear that the issue is a make-it or break-it for you. -Rather than being proactive, the company seems to be very reactive. -You cannot put your pronouns on your business cards or in your email signature. -If you need help with finding or purchasing clothing that is appropriate for the dress code, you will not be offered the resources upon new hire. You may be lucky to have great coworkers who will offer suggestions, but if you have never dressed business professional before it may be time consuming to get a new wardrobe to do so. -There are many programs to learn and keep track of. You will consistently have at least 6 tabs open at a time. I wish they would consolidate. -When I asked to be relocated they made me feel as if it was a big hassle for them, even though I let them know I was looking to move to a different area as soon as my interviews. They also made it seem like they were happy to accommodate relocations upon new hire. Instead of being relocated to my ideal area, they sent me even farther away. -Poor work/life balance. The hours at most sites are 9-6, and they make you take an hour lunch break. I do really wish I was able to take only a half hour lunch to leave earlier. -You are not always recognized for your hard work overall. I have experienced this myself, as well as heard from my coworkers they feel the same way. They will notice you for making the "top closers" list (6 rentals in one week or more), but if you are at a site where this is nearly impossible you are pretty much left out of the conversation. In my opinion, recognition should extend beyond metrics. -They look the other way often times when there are employees who are consistently making the same mistakes and not fixing it. They will admit to this if you bring it up. It feels a bit defeating if you work very hard, but someone else on the team is really bringing you down. -They pride themselves on training, which they do a good job at with the LMS/Grace Hill- however upon your first day you really get thrown to the wolves. There could be a lot better structure for on-site training of new Sales Consultants + Service Techs. This is not always the Property Manager's fault, because they are not always told how to train new staff either. If you want to succeed you do have to ask a million questions and fight for yourself. -The "benefits" are really not that great. The health insurance is expensive, and is not a very good plan. 401K matching does not start until after your first year. -I do not feel I am paid what I am worth. They tell you that you have to be in your position meeting the metrics and deadlines for at least 6 months, but then they promote people who are not doing these things after a year or so in fear of losing employees. It often feels like a slap in the face. -When I asked for a lock to be installed on the front door of the office (that locks from the inside) for my own safety, I was disregarded. I was told that if it got to the point where I needed to lock the door I would likely be "screwed anyways." -Not an opportunity for overtime at most sites. If you do get overtime, it is typically a very small amount ex: .5 hours in a pay period. -Pay periods are Thursday to Wednesday so that they can justify having Sales Consultants working 6 days in a row for weekend coverage.

Pros

Supportive culture and an industry leader.

Cons

Hi expectations and on call.

Pros

Great management structure. Everybody above me has done nothing but push and coach me to excel and grow

Cons

On call every other week end but thats not something that I mind

Pros

Everyone is friendly. Good benefits and PTO package

Cons

For as much work as they expect for $15 an hour you can go elsewhere. Pay does not reflect tenure, job dedication, or actual ability to perform. Impossible to promote. If you want a promotion you have to meet unrealistic expectations. Don’t expect to be rewarded with more pay or a title promotion because you’re actually good at your job. HORRIBLE training. The training you have to go through to even be remotely eligible to promote is an absolute joke. Don’t expect to get anything from it or learn how to become better at your job. Village Green is on this conquest to make our lives easier by putting in place programs that are supposed to integrate well with the software we use but it’s a train wreck — every time. Corporate is so incredibly out of touch with it’s on-site team members that I don’t know how they think they should get to make decisions related to what will help and what won’t. Oh, and god forbid you actually have a question or an issue that needs solved. They’ll just tell you to “put a ticket in” and then you can sit back and pray that you actually get a helpful response.

Pros

Nice coworkers make it fun

Cons

Short staffed and not a lot of flex

Pros

Great company to work for! Benefits, pay.

Cons

A lot of drama a lot!

Pros

Clear Corporate Structure for policies, procedures, and expectations. Pay was good in my region The Sales team has the opportunity to grow on either the operations side or the sales and marketing side of the business. Corporate Sales and Marketing team was always available and responsive to help, uplift, train, vent to, etc.

Cons

Unless you live in MI (or one of their larger markets) the pace for growth or opportunities are slim. I had a HORRIBLE on-site experience with my PM. Bullying, disrespect, lies, forging information, the list goes on. I documented everything, communicated early on with my MD, AD, AVP, finally escalated to HR and nothing was done. It’s INSANE how little HR made me feel in the long run. Its clear the PM was not terminated solely because our ownership decided to list the property and it would look bad on VG’s end to not have a PM during an acquisition. All of that ruined the trust and high hopes I had with this company.

Pros

If you put the time and effort into your job, you will flourish. You’re being given an opportunity to make a name for yourself. If you want that promotion and truly make it known while working your tail off, you will achieve it. The “promote from within” philosophy is legitimate for those that don’t give up. There’s so much opportunity for everyone to gain something. If you build a team atmosphere, this job is a cake walk.

Cons

It can happen anywhere, but, when you’re so dedicated to your job, you lose sight of your work-life balance. It’s very easy to overwhelm yourself. Sometimes, new transitions “take a village” that isn’t always available when needed. Having to figure it out by yourself, at times, can get frustrating.