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VinSolutions Reviews
Updated May 12, 2023
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Found 239 of over 250 reviews
87% Recommend to a Friend
81% Approve of CEO
Found 238 of over 250 reviews
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Recommend to a Friend
Approve of CEO
Lori Wittman
9 Ratings
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Top Review Highlights by Sentiment
Pros
- "Good Pay, get the financial backing of a large corporation while still having very little red" (in 20 reviews)
Cons
- "It is pretty clear that upper management wanted to employ the same skill levels but pay less for it overall." (in 6 reviews)
- "But no, we're all frantically trying to keep up with the ever changing processes, fickle and inexperienced leadership and the revolving door of employee churn." (in 6 reviews)
- "Current management team seems to be in over their heads and frequently makes promises that can't be kept." (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of VinSolutions and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Great Company to work for!
Mar 3, 2023 - Client Trainer II in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Very generous PTO, employee paid benefits, great culture, large company with the opportunity to move up and enticing work hours.
Cons
Recent changes over the last year have led to additional work and training but without pay.
We appreciate you taking the time to share your experience. We're thrilled to know that you feel fulfilled in your role and are loving your journey here. We want all employees to be fairly, and generously, compensated. If you have not already done so, we recommend setting up some time with your manager to discuss your concerns in this area. Thanks for your commitment to building a better future. Keep up the great work!
- Former Employee, more than 3 years★★★★★
The actual job is good, but company culture is god awful
Mar 30, 2023 - CRM Consultant in Richardson, TXRecommendCEO ApprovalBusiness OutlookPros
The pay is really good.
Cons
Literally was told if you don't have at least 25 go to meetings over 10 min a week then you will not have a job here. There was no how can I help. My old boss clearly wanted me out. He said well, your a single Mom and this job seems like too much for you. Sexist as all get out. But what sucked more was when my Manager asked what he could do to help and I gave 3 or 4 things. His response was well it just sounds like you can't handle your job. Asked to help but just to flip it around and make me seem incompetent. In the same position I had a great boss just months before. He was beyond helpful and supportive. I think it just depends on which manager you get. I thrived with the good one. But the military like structure will mentally screw with you. They have a goal and will grind every bit of it out of you. You will never hear good job. Every year the Management team tries to get people to quit at yearly trainings. They give a speech and say there is the door, there is no shame in admitting you can't handle it. (2 years in a row I saw people get up and walk out) They said it was not worth the mental anguish of constantly waiting for the shape to drop. Working in fear wasn't worth it. Its quantity not quality.
Continue readingVinSolutions Response
Brand Marketing Manager
We appreciate you taking the time to share your experiences and feedback about your manager. We hope that you met with your HR Business Partner during your time here to help you navigate situations like this, or called the Ethics Hotline at 1-877-329-0696. Know that we take your review to heart and will discuss this feedback with our leaders. Thank you for spending time with us - best of luck in your next career endeavor.
- Current Employee★★★★★
Pros
Remote work. Benefits are Great. Clients appreciate your effort on an individual contributor level.
Cons
Leadship is disconnected. Compliment on performance then cut pay. Added addtional roles and responsibilities to existing portfolio without commensurate increase in pay. Direct Managers have ZERO influence therefore they are extremely ineffective and only protecting their existing roles.
Continue readingVinSolutions Response
Brand Marketing Manager
Thanks for the insights you've shared here. The pace of our industry and innovation is often rapid, which requires us to make changes in our approach to serving our customers and communities. We certainly understand that organizational shifts can be overwhelming. Know that taking care of our people is top priority for us and that we do everything we can to thoughtfully prepare for changes in the company. We're glad you're part of the team and that you felt comfortable sharing your feedback.
- Former Employee, more than 1 year★★★★★
Fast paced and intense work. Easy yet hard!
Aug 9, 2022 - Performance ManagerRecommendCEO ApprovalBusiness OutlookPros
The base pay for the role is great. You have a huge team of other PM's so if you ever have a question or need help, the network is extensive and responds quickly. The expectations are laid out fairly simple. Work from home and occasional travel to dealerships. It's a position which requires you to be a student of your profession but the resources are absolutely there for you to take advantage of. You can make some great friends and contacts. It opens the door to a TON of other career opportunities within the Cox organization. It's the easiest hardest job you'll ever have.
Cons
Metrics seem to be on a continuous increase to hit goals. PTO is inherently counted against you in your weekly goals which detracts some from taking their time off. It felt like you were always taking on tasks that were not for you, some PM's have to manage their dealerships more so than the GM of that dealer. I personally felt like turnover was too high and that the turnover rate was never given the level of concern it should have been. Not a huge focus on associate development by the leadership team. Felt like they managed metrics instead of taking on more of a leadership role to develop the teams.
- Current Employee, more than 5 years★★★★★
Pros
Great work life balance. Treat you like family
Cons
Nothing available at this time.
VinSolutions Response
Brand Marketing Manager
Thank you so much for sharing your positive experience! Our culture is created by our employees: a collection of kind, grounded people who love working together to build a better future. And you're one of them! We're glad to have you on board.
- Current Employee, more than 3 years★★★★★
Pros
Awesome culture, benefits, people, work/life balance
Cons
I can't think of any
VinSolutions Response
Brand Marketing Manager
Thanks for the kind words! Our company values serve as a guiding light for everything we do. It's nice to know they're shining through in your experience at VinSolutions. Thanks for your commitment to building a better future. Keep up the great work.
- Former Employee★★★★★
Pros
PTO hours are AMAZING, good starting pay, ability to advance career, great work environment, ability to work from home.
Cons
Can not currently think of any
VinSolutions Response
Brand Marketing Manager
Thanks for sharing your thoughts! It brings us a lot of joy to know that you found career growth and fulfillment during your time here. Best of luck on your next chapter – thank you for contributing to a better future with us.
- Current Employee, more than 1 year★★★★★
Pros
Excellent benefits, professional development opportunities/resources, leadership, & people!
Cons
The only Cons is that the building could use some updates!
Continue readingVinSolutions Response
Brand Marketing Manager
Thank you for the kind words. Taking care of people is at the heart of what we do—we're glad you see it that way too! Looking forward to many great years with you on the team.
- Former Employee, more than 1 year★★★★★
Hard work but great rewards
May 26, 2022 - Performance Manager in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Owned by Cox Automotive, Vin Solutions is just one of many companies under Cox. Great benefits, work life balance and training.
Cons
Can be a bit "Clicky" at times
Continue readingVinSolutions Response
VP Ops Dealer Service and Support
Thank you for your feedback. I agree that the benefits and culture that Cox provides our team members are top notch. It’s so important for team members to feel valued and I must say that Cox does a great job at this. The onboarding of our team members is important, and I am pleased to hear that you felt it was beneficial. I promote the importance of being sincere and direct in all positions under the Cox Automotive brand and we urge team members who are feeling to speak with leadership to develop solutions. Thank you again for your review and I wish you luck in your future positions!
- Current Employee, more than 3 years★★★★★
Pros
Flexible schedule, work life balance, benefits
Cons
Consistently changing goals, lack of support
Continue reading
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VinSolutions Reviews FAQs
VinSolutions has an overall rating of 4.4 out of 5, based on over 250 reviews left anonymously by employees. 87% of employees would recommend working at VinSolutions to a friend and 83% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
87% of VinSolutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated VinSolutions 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at VinSolutions to be culture, career development, benefits and the cons to be senior leadership, management.
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