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Virgin America In Flight Team Member Reviews

Updated Oct 10, 2019

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Found 24 of over 338 reviews
3.9
75% Recommend to a Friend
Virgin America CEO C. David Cush
68% Approve of CEO

Found 24 of over 338 reviews

3.9
75%
Recommend to a Friend
68%
Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
21 Ratings
  1. 5.0
    Former Employee, more than 3 years

    BEST Airline!

    Mar 28, 2016 - In Flight Team Member in Jf Kennedy Ap, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Close knit community great reserve schedules 13-16 days off a month great teammate environment

    Cons

    With the good comes the bad... If you commute, it can be challenging since VX does not fly everywhere. Not being able to commute on your own airlines can pose some commuter problems. Watch out for burned out JFK flight Attendants that hate their job- they try to make new flight attendants miserable. Watch out for Megan and her click. ( it's a small base and they know they can get away with it)

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    36 people found this review helpful
  2. 4.0
    Former Employee, less than 1 year

    Jmo

    Jan 19, 2016 - In-flight Team Member in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place and great teammates. Training was thorough and professional. Awesome uniforms, amazing airplanes and destinations. Long vacation type layovers. Very impressed with the CEO sitting down & speaking to employees one on one at the hands on meeting.

    Cons

    The only 3 bases are in the most expensive cities SFO, LAX, JFK, thought to come out ahead if you don't already live in your base city. Great destinations just not enough of them to commute on your own metal which makes you last priority on every other airline. Probation period is a whopping 6months!!! Don't get sick in those 6 months because they have a strict 2 strike police which means you only get 1 strike... Second one = separation. Flying time is not balanced among reserves, while some blocked over 100 hrs, others didn't break 40.

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    6 people found this review helpful
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  4. 3.0
    Current Employee, less than 1 year

    I love the company & my job, but I strongly dislike "Reserve".

    Jan 16, 2014 - In Flight Team Member (Flight Attendant) in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You do not work a normal mon-fri 9-5 w/only 1 week off for (maybe) a paid vacation. As inflight, you can have a "vacation" practically every month without ever really taking an official vacation. You get travel perks for yourself, your companion, parents, & friends. Other industry discounts are included as well. We have paid sick days, health care, 401K plans & other benefits. The company is growing & doing very well.

    Cons

    Although everything looks good on paper, it is a very competitive and challenging industry to work for. Since we are non-union, you really have to fight for your rights & the rules can change any time. The schedule is highly demanding and half of your time is volunteered. The hourly pay is decent, but you have to pretty much cut your wage in half for all the time you put into the job (it does not compensate what it should). The scheduling department is an absolute mess & unfortunately it does interfere with your overall quality of life. Being on "reserve" is the most difficult thing about the job & most will say that the company has the worst reserve program industry-wide.

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    2 people found this review helpful
  5. 4.0
    Current Employee, more than 3 years

    Love / Hate

    Apr 3, 2014 - In-flight Team Member in Burlingame, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always changing and innovative. Full of energy and a fun environment to work. The people who work on the ground in the airports and in the air are the salt of the Earth. Best people I know. The flight benefits are great and we stay in some pretty great layover hotels. The company is doing really well and it is exciting to see just how far it has come in a few short years. It is non-Union which I happen to like.

    Cons

    Management. There is a disconnect between the people who carry out daily operations and those in HQ. They don't consider work-life balance and will stretch the law of "legality" when it comes to length of work day, etc. It's also really disappointing that they don't promote from within. Often times "favorites" are selected for special assignment and such. The CEO has cringe-worthy social skills and often disregards the needs of the in-flight team- until they threaten Unionizing, that is.

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    1 person found this review helpful
  6. 5.0
    Current Employee

    Virgin America is different

    Jan 19, 2010 - In Flight Team Member in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are looking to work in the US domestic airline industry, Virgin America is the place to be. If for no other reason, then just for the fact that the majority of the people here ENJOY working here... something I can't say for nearly any other airline that I or my friends have worked for. There is a much stronger team spirit, and although we're still learning, there seems to be a genuine effort on management's behalf to make it a great place to work.

    Cons

    It's still small, so you can't non-rev all over the country for free... but that will come with time. It's also challenging working in a start-up environment without any full-year profits yet... It means that salaries and benefits all have to run fairly lean.

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  7. 4.0
    Former Employee, more than 3 years

    Inflight Team Member for 4 years

    Jan 22, 2018 - In Flight Team Member in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wow at the beginning this was THE place to work! And we all loved it! Best uniforms, great benefits, felt like a huge family and everyone loved being there! We felt pride in what we were doing even if it was a grueling red eye! Boy did that change when the company went public. It only took a few months after going public that you could tell that things were already starting to change. Then the offers to buy us started rolling in. Rumor after rumor and we finally sold out to Alaska and the rest is history. They essentially killed Virgin America even though they will say they want to implement what Virgin America stood for into their workplace, it will never be up to the standard that we created and worked towards!

    Cons

    Sold out to Alaska... Not competitive pay scale, compared to other airlines

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  8. 5.0
    Current Employee, more than 5 years

    Great place if you want it to be!

    Sep 10, 2014 - In-flight Team Member in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Small enough to meet all 3000 employees at some point in time. Great culture. Forward thinking. Listens to employees suggestions (it may take awhile for implementation). Free travel on airline, and discounts on many others (domestic and international). Refresh- Paid 2-day work retreat. Many promotional and marketing events you get invited to attend. Throws great party events. 401k matching Great medical benefits

    Cons

    Being a newer airline means not all the kinks have been figured out. With that said, you could become a part of making it a better workplace. Pay is slightly lower than average, yet if you only work 10 days a month don't expect 100k... A lot of bitter Betty's who think everyone is conspiring against them. They have this paranoia fixation that the HQ is worried about everything in their life bubble. Also, most haven't had a real job like the rest of the world (From new graduates who have not established a real world work ethic to the crew members who just airline hop and complain how it's not like their last airline). Of those 45% bitter Betty's, 40% are the laziest people you would encounter OTJ. They are completely miserable with their personal lives and bring it everyday to work so that they can share their load of crap that they brought upon themselves. Reserve sucks and seniority rules. Welcome to the aviation industry. With that said if you can't be on call for 22-23 days a month on a smaller salary like everyone before you did, then this is the wrong place. It may be a while before you hold a schedule, but at least it won't be 20 years later like southwest, American or united. Don't waste your time applying. Ultimately you want this job because of the travel benefits.

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    5 people found this review helpful
  9. 2.0
    Current Employee, more than 3 years

    Looks great on the outside but deeply flawed inside.

    Jan 16, 2015 - In-flight Team Member in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome people to work with, new aircraft, cute uniforms, flexibility with seniority (but this is depending whether or not you are on reserve), travel benefits for you and your family, mostly great layovers and hotel accommodations.

    Cons

    Hardest working crew in the industry (with on demand ordering system) yet the lowest paid (with 3 bases in the 3 most expense US cities). Management is more focused on awards and image than employee needs and satisfaction which is why we voted for union. InFlight is grossly understaffed. The reserve program is inhumane (no flexibility, work twice as much, make very very very little money, forced to work into days off frequently).

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    5 people found this review helpful
  10. 5.0
    Current Employee, more than 5 years

    Upstart mentality, growing in to a full fledged airline

    May 23, 2014 - In-flight Team Member in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Through the 6 years I have worked here, I have moved up the ladder on a few occasions. Opportunities do come up and there is plenty of potential to build a career here. Fun environment Pilots and FA's work together

    Cons

    little flexibility with swapping and dropping trips. pay could be better, although it is constantly improving work rules could be more consistent.

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    1 person found this review helpful
  11. 4.0
    Current Employee, less than 1 year

    Interview Process- Chicago 2015

    Sep 15, 2015 - In Flight Team Member in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sounds like a great opportunity to work with a younger company and watch them grow

    Cons

    Have to buy your own plane ticket and hotel for the face to face interview. Anyone going to Chicago 10/26/15 let me know!

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    2 people found this review helpful
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