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Virgin America Reviews
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    Virgin America Reviews

    Updated September 22, 2018
    324 reviews

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    Full-timePart-time
    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Virgin America CEO C. David Cush
    C. David Cush
    193 Ratings

    324 Employee Reviews

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    Pros

    • "Flight Benefits , Health Insurance & 401 Match" (in 44 reviews)

    • "This position is great if you like dealing with the public and travel benefits" (in 27 reviews)

    Cons

    • "low pay and youre based in san francisco out of training and can not afford to live there with the horrible pay starting out" (in 23 reviews)

    • "Acquired by another company with wavering commitment to teammates and work life balance" (in 10 reviews)

    More Pros and Cons

    1. "Awesome culture. Amazing people."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Burlingame, CA
      Former Employee - Anonymous Employee in Burlingame, CA
      Recommends
      Approves of CEO

      I worked at Virgin America full-time (More than 8 years)

      Pros

      Incredible relationships built here. Loved that I could bring my whole self to work.

      Cons

      Pay is not as competitive as other companies in the area.

    2. "Flight Attendent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Virgin America full-time

      Pros

      travel, meet new people. start your work day in one city and end it in a different one

      Cons

      low pay and youre based in san francisco out of training and can not afford to live there with the horrible pay starting out. other than that, its a very fun job

    3. "Flight Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Flight Attendant in Los Angeles, CA
      Current Employee - Flight Attendant in Los Angeles, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Virgin America full-time (More than 5 years)

      Pros

      Be who you are always

      Cons

      Nothing that u can think of

      Advice to Management

      Love vx forever

    4. "VXForever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Virgin America full-time

      Pros

      Best Airline. It was a lot of fun and great energy.

      Cons

      That Alaska bought the airline and ruined everything

    5. "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director in San Francisco, CA
      Current Employee - Director in San Francisco, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Virgin America full-time (More than 3 years)

      Pros

      Culture. Culture. Teammates. Creativity. Innovation.

      Cons

      None. That Alaska Airlines acquired Virgin.

    6. "Great airline"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Burlingame, CA
      Former Employee - Anonymous Employee in Burlingame, CA
      Negative Outlook
      Disapproves of CEO

      I worked at Virgin America full-time (More than 8 years)

      Pros

      Fun, fast paced environment, great teammates.

      Cons

      senior managers: For an innovative company they were pretty old school on managing. really frowned on remote work. Would not give titles/promotions due to being a "flat organization" which was baloney.

      Advice to Management

      Sr Management took the golden parachute so all ends well for them. If they move to other adventures I would suggest to become better with their own teammates, be honest and don't hide behind words like "flat organization"

    7. "Guest Service Teammate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Virgin America full-time

      Pros

      Free flights in the US ans Mexico

      Cons

      Unpredictable schedule by seniority

    8. "Guest Service Teammate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Virgin America part-time

      Pros

      None unless you had a high seniority number.

      Cons

      Zero up front communication regarding training and pay, fake personalities, upper management gossip, slander, and bullying. In addition, bidding experience for a reasonable schedule was a joke unless you had high seniority and those with high seniority would stalk and harass you so they could end up with the perfect schedule while you end up working over 35 hours as a part time teammate with zero benefits.

      Advice to Management

      None. Vx no longer exists. But if it did I'd say learn how to communicate without being a bully and treat people how you would like to be treated otherwise don't work in customer service.

    9. "Best Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Virgin America full-time

      Pros

      The culture that is formed here along with a love for the company by teammates is the best environment I've ever had in a workplace.

      Cons

      It's harder to move to different departments if you wanted to experience different sides of the company.

      Advice to Management

      It is helpful to bring back programs like refresh so that we get a better understanding of what frontline is doing and vice versa with them and HQ.

    10. "jobs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Guest Services in Burlingame, CA
      Current Employee - Guest Services in Burlingame, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Virgin America full-time (More than 8 years)

      Pros

      great culture and benefits people and jobs and growth

      Cons

      start up airline lots of movement

    Showing 324 of 326 reviews
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