Virgin America Reviews | Glassdoor

Virgin America Reviews

Updated September 15, 2017
271 reviews

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3.8
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Virgin America CEO C. David Cush
C. David Cush
165 Ratings

271 Employee Reviews

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Pros
  • flight benefits, travel, actual health benefits (in 40 reviews)

  • This position is great if you like dealing with the public and travel benefits (in 26 reviews)

Cons
  • Acquired by another company with wavering commitment to teammates and work life balance (in 10 reviews)

  • low pay rate and difficult hours (in 19 reviews)

More Pros and Cons

  1. "The happiest workplace to be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in New York, NY
    Former Employee - Guest Services in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin America part-time (More than 3 years)

    Pros

    This was a team with a capital T

    Cons

    There were no real downsides to working here.

    Advice to Management

    Don't change your style if management!


  2. "Amazing Airline!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The best and most motivated people in the industry working together with an amazing culture. Truly a collaborative environment where it's ok to have fun!

    Cons

    Many bright and talented people leaving due to the recent acquisition. No motivation to stay at new company due to drastic changes.

  3. "Sadly no longer the same."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Teammate in San Francisco, CA
    Current Employee - In Flight Teammate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin America full-time (More than 3 years)

    Pros

    Was amazing experience working here when it was Virgin. Supportive environment with lots of engaging events for employees. Definitely different from any other airline.

    Cons

    Has changed completely since acquisition by Alaska. Lots of people have been laid off or left. Lots of changes in upper management. Very corporate now.

    Advice to Management

    Bring back the heart of Virgin.


  4. "Guest Services Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Virgin America part-time (More than 5 years)

    Pros

    very upbeat, current with whats going on, friendly, enthusiastic, great planes, music at counter and gates

    Cons

    at the time our current station manager was doing unethical things that eventually got her fired but everyone hated her. also the name will be gone soon as they are now owned by Alaska Airlines.

    Advice to Management

    Do further investigating into hiring upper management personnel. Make sure they enjoy being with people and not just out to get everyone.


  5. "My past 10 years at Virgin America was a Dream come true! Getting to be part of a start up Airline in 2007 was Awesome."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had the privilege to be involved in all aspects of opening up a station. VX became an Award winning Airline year after Year. The best experience I've ever been part of..

    Cons

    Joining VX with 18 years of a Legacy Airline Leadership experience , it was hard starting from scratch. The Company's vision, and values, is what helped us all get through this rough patch.

    Advice to Management

    Virgin America Managers are Top Notch.
    Alaska is now steering the boat and will be erasing the Virgin America Brand by 2018...


  6. "Great company until Alaska took over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Teammate in San Francisco, CA
    Former Employee - Guest Service Teammate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Virgin America full-time (More than a year)

    Pros

    Very flexible work schedule
    Flight benefits, 401k match, health and dental coverage is good
    Virgin used to provide many opportunities for special assignments and projects to further your career development

    Cons

    Pay was terrible ($15/hr starting in San Francisco)
    Airport agents often went 8+ hours with not even a 10 minute break

    Advice to Management

    Alaska has taken over the company and the transition has been a nightmare internally, many broken promises from Virgin and Alaska in an effort to get us to stay with the company longer.


  7. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin America full-time (More than 5 years)

    Pros

    The culture and coworkers are amazing

    Cons

    The pay and benefits are awful

  8. "Flight attendant fun but poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin America full-time

    Pros

    Travel benefits, cool atmosphere, independence

    Cons

    Low salary, demanding, away from home

    Advice to Management

    Everybody deserves a raise, we work hard


  9. "Awesome company, too bad about Alaska Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Burlingame, CA
    Former Employee - Marketing in Burlingame, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin America full-time (More than 5 years)

    Pros

    In the airline world Virgin America is a relatively small company, but that is what made it so great. Real team collaboration and everyone working for the same goal - make flying great again!

    Cons

    Unfortunately with Alaska Airlines acquiring the company a lot of the early spirit is gone.


  10. "Avoid"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Virgin America full-time

    Pros

    Great for the amazing customers

    Cons

    Not helpful to the employees


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