Virgin America Reviews | Glassdoor

Virgin America Reviews

Updated September 22, 2018
324 reviews

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4.1
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Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
193 Ratings

324 Employee Reviews

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Pros
  • "Flight Benefits , Health Insurance & 401 Match" (in 44 reviews)

  • "This position is great if you like dealing with the public and travel benefits" (in 27 reviews)

Cons
  • "low pay and youre based in san francisco out of training and can not afford to live there with the horrible pay starting out" (in 23 reviews)

  • "Acquired by another company with wavering commitment to teammates and work life balance" (in 10 reviews)

More Pros and Cons

  1. "Awesome culture. Amazing people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA
    Recommends
    Approves of CEO

    I worked at Virgin America full-time (More than 8 years)

    Pros

    Incredible relationships built here. Loved that I could bring my whole self to work.

    Cons

    Pay is not as competitive as other companies in the area.


  2. "Flight Attendent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin America full-time

    Pros

    travel, meet new people. start your work day in one city and end it in a different one

    Cons

    low pay and youre based in san francisco out of training and can not afford to live there with the horrible pay starting out. other than that, its a very fun job

  3. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (More than 5 years)

    Pros

    Be who you are always

    Cons

    Nothing that u can think of

    Advice to Management

    Love vx forever


  4. "VXForever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Virgin America full-time

    Pros

    Best Airline. It was a lot of fun and great energy.

    Cons

    That Alaska bought the airline and ruined everything


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin America full-time (More than 3 years)

    Pros

    Culture. Culture. Teammates. Creativity. Innovation.

    Cons

    None. That Alaska Airlines acquired Virgin.


  6. "Great airline"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin America full-time (More than 8 years)

    Pros

    Fun, fast paced environment, great teammates.

    Cons

    senior managers: For an innovative company they were pretty old school on managing. really frowned on remote work. Would not give titles/promotions due to being a "flat organization" which was baloney.

    Advice to Management

    Sr Management took the golden parachute so all ends well for them. If they move to other adventures I would suggest to become better with their own teammates, be honest and don't hide behind words like "flat organization"


  7. "Guest Service Teammate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin America full-time

    Pros

    Free flights in the US ans Mexico

    Cons

    Unpredictable schedule by seniority

  8. "Guest Service Teammate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin America part-time

    Pros

    None unless you had a high seniority number.

    Cons

    Zero up front communication regarding training and pay, fake personalities, upper management gossip, slander, and bullying. In addition, bidding experience for a reasonable schedule was a joke unless you had high seniority and those with high seniority would stalk and harass you so they could end up with the perfect schedule while you end up working over 35 hours as a part time teammate with zero benefits.

    Advice to Management

    None. Vx no longer exists. But if it did I'd say learn how to communicate without being a bully and treat people how you would like to be treated otherwise don't work in customer service.


  9. "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Virgin America full-time

    Pros

    The culture that is formed here along with a love for the company by teammates is the best environment I've ever had in a workplace.

    Cons

    It's harder to move to different departments if you wanted to experience different sides of the company.

    Advice to Management

    It is helpful to bring back programs like refresh so that we get a better understanding of what frontline is doing and vice versa with them and HQ.


  10. "jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services in Burlingame, CA
    Current Employee - Guest Services in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (More than 8 years)

    Pros

    great culture and benefits people and jobs and growth

    Cons

    start up airline lots of movement


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