Virgin America Reviews | Glassdoor

Virgin America Reviews

Updated May 15, 2018
311 reviews

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4.0
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Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
182 Ratings

311 Employee Reviews

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Pros
  • Flight Benefits , Health Insurance & 401 Match (in 44 reviews)

  • This position is great if you like dealing with the public and travel benefits (in 27 reviews)

Cons
  • Alaska Airlines acquisition, low pay (in 22 reviews)

  • Acquired by another company with wavering commitment to teammates and work life balance (in 10 reviews)

More Pros and Cons

  1. "I successfully completed the first step of the interview process but I am not employed currently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin America full-time (Less than a year)

    Pros

    Great company to work for, great benefits, great people working for the company making it even better. I love working with people and this provides plenty of opportunity to meet many people from all walks of life.

    Cons

    I have not successfully completed the interview process so I am unsure of the cons of working for the company. I hope to be employed very soon. From what I’ve heard the schedule can be challenging for some if they are not used to it.


  2. "guest service teammate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin America full-time

    Pros

    great culture! leadership will always have your back if you do things right and reasonably.

    Cons

    work you to death during busy times and seasons

  3. "Guest Services"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin America full-time

    Pros

    No real pros for this company

    Cons

    No real flight benefits working here


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Burlingame, CA
    Former Employee - Manager in Burlingame, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Virgin America full-time (More than 5 years)

    Pros

    Virgin America had great employee engagement activities. The HQ work environment had little down time--always working on multiple deadlines.

    Cons

    Understaffed, caused excessive workload. The annual employee goal assessment was designed to measure/manage long-term projects however, most projects were very short and not on the radar when the annual goals were established.


  5. "Guest Service Teammate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin America full-time

    Pros

    Semi-cool company culture
    Airport is neat
    Meeting new people
    flight benefits

    Cons

    Whack hours
    Stupid use-less 3 week training process
    stressful work environment/situations
    pay sucks

    Advice to Management

    Train your new employees on actual real situations
    Training program was pointless
    company got sold to Alaska airlines sooo....


  6. "GST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GST
    Current Employee - GST
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America part-time (More than a year)

    Pros

    This was the best company to work for! Everyone is family and the company culture is/was amazing!

    Cons

    Alaska Airlines "merger" (takeover) has been terrible.

    Advice to Management

    Go back to the Virgin hiring system


  7. "Best Company to Work for ... Ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Virgin America full-time

    Pros

    Management drives you to succeed. Hands off approach opens up worlds of abilities you didn't know you had.

    Cons

    Company got purchased and that's a huge bummer because they moved to Seattle.

    Advice to Management

    Keep up the Great Work!

  8. "Great company to work with!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good place to learn and grow.

    Cons

    Nothing to say at this moment


  9. "best for travellers"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    free flights and for family too

    Cons

    terrible hours for your first two years


  10. "HQ Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HQ Supervisor in Burlingame, CA
    Current Employee - HQ Supervisor in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (More than a year)

    Pros

    Created and airline guest love

    Cons

    No cons best place to work


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