Virgin America Reviews | Glassdoor

Virgin America Reviews

Updated February 23, 2017
238 reviews

Filter

Filter

Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
145 Ratings

238 Employee Reviews

Sort: Popular Rating Date

Pros
  • flight benefits, travel, actual health benefits (in 37 reviews)

  • This position is great if you like dealing with the public and travel benefits (in 19 reviews)

Cons
  • They need to come up with a policy to benefit their work/life balance (in 9 reviews)

  • very low pay scale for cabin crews and other customer-facing employees (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "It's been a great experience so far...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GST in Fort Lauderdale, FL
    Current Employee - GST in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin America (Less than a year)

    Pros

    This position is great if you like dealing with the public and travel benefits. People you work with turn into family.

    Cons

    Pay is low and hours can be long during the busy season. You work very close with coworkers... could be a blessing or a curse.


  2. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Virgin America part-time (More than a year)

    Pros

    Great company
    Good pay
    People are awesome
    Management is understanding

    Cons

    Favoritism
    Work and life balance


  3. Helpful (3)

    "Inflight Teammate/Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Teammate in San Francisco, CA
    Former Employee - In Flight Teammate in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Virgin America full-time (More than 5 years)

    Pros

    Co-workers were some of the best I have ever worked with, cared about guests, eco-friendly for an airline, flight benefits, great company culture.

    Cons

    Some pretty big promises made in the beginning to employees were broken. Felt like some management was indifferent and the ones that weren't and really wanted to help would really try but had their hands tied. This was not necessarily how it felt in the early days.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Guest Service Teammate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin America full-time

    Pros

    Good flight benefits and ability to work extra shifts

    Cons

    poor pay. Operations control center is not that great

    Advice to Management

    Better pay for frontline employees


  6. Helpful (1)

    "Inflight Teammates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Virgin America full-time

    Pros

    Nice looking uniforms and great teammates

    Cons

    No empathy for crew members


  7. "Great place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin America part-time

    Pros

    Great employee relations, fun place to work.

    Cons

    The flight benefits, insurance and switching to Alaska


  8. Helpful (1)

    "In flight teamate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flight benefits, travel, actual health benefits

    Cons

    extremely difficult to get in, pay


  9. "Customer Service Representative"

    Star Star Star Star Star
    Former Employee - Reservationist/Customer Service Agent in Burlingame, CA
    Former Employee - Reservationist/Customer Service Agent in Burlingame, CA
    Recommends
    Approves of CEO

    I worked at Virgin America (More than a year)

    Pros

    Very friendly environment, easy job nothing to complain about I loved working here

    Cons

    Nothing I wouldnt change a thing


  10. "Fun. Enjoy the flight benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Travel benefits
    Hotel is paid for
    Per diem covered
    New locations to see
    New people to interact with
    Meet new people

    Cons

    The pay is low
    It is a customer service job
    Some people are pretentious
    You have to be flexible
    Time zone change differences are challenging

    Advice to Management

    A better sick policy
    Better pay


  11. "In Flight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Diego, CA
    Current Employee - Flight Attendant in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin America full-time (More than 8 years)

    Pros

    Ability to visit new cities and travel

    Cons

    Sitting reserve can be unpredictable no matter which airline and the salary will be a struggle the first year.

    Advice to Management

    Handle team mate inquires with professionalism



Showing 238 of 238 reviews
Reset Filters