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Virgin America Reviews
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    Virgin America Reviews

    Updated September 15, 2017
    271 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Virgin America CEO C. David Cush
    C. David Cush
    165 Ratings

    271 Employee Reviews

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    Pros

    • flight benefits, travel, actual health benefits (in 40 reviews)

    • This position is great if you like dealing with the public and travel benefits (in 26 reviews)

    Cons

    • Acquired by another company with wavering commitment to teammates and work life balance (in 10 reviews)

    • low pay rate and difficult hours (in 19 reviews)

    More Pros and Cons

    1. "The happiest workplace to be..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guest Services in New York, NY
      Former Employee - Guest Services in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Virgin America part-time (More than 3 years)

      Pros

      This was a team with a capital T

      Cons

      There were no real downsides to working here.

      Advice to Management

      Don't change your style if management!

    2. "Amazing Airline!"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      The best and most motivated people in the industry working together with an amazing culture. Truly a collaborative environment where it's ok to have fun!

      Cons

      Many bright and talented people leaving due to the recent acquisition. No motivation to stay at new company due to drastic changes.

      3. Join the Virgin America team
      See Our Latest Jobs

    3. "Sadly no longer the same."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - In Flight Teammate in San Francisco, CA
      Current Employee - In Flight Teammate in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Virgin America full-time (More than 3 years)

      Pros

      Was amazing experience working here when it was Virgin. Supportive environment with lots of engaging events for employees. Definitely different from any other airline.

      Cons

      Has changed completely since acquisition by Alaska. Lots of people have been laid off or left. Lots of changes in upper management. Very corporate now.

      Advice to Management

      Bring back the heart of Virgin.

    4. "Guest Services Team Member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Virgin America part-time (More than 5 years)

      Pros

      very upbeat, current with whats going on, friendly, enthusiastic, great planes, music at counter and gates

      Cons

      at the time our current station manager was doing unethical things that eventually got her fired but everyone hated her. also the name will be gone soon as they are now owned by Alaska Airlines.

      Advice to Management

      Do further investigating into hiring upper management personnel. Make sure they enjoy being with people and not just out to get everyone.

    5. "My past 10 years at Virgin America was a Dream come true! Getting to be part of a start up Airline in 2007 was Awesome."

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      I had the privilege to be involved in all aspects of opening up a station. VX became an Award winning Airline year after Year. The best experience I've ever been part of..

      Cons

      Joining VX with 18 years of a Legacy Airline Leadership experience , it was hard starting from scratch. The Company's vision, and values, is what helped us all get through this rough patch.

      Advice to Management

      Virgin America Managers are Top Notch.
      Alaska is now steering the boat and will be erasing the Virgin America Brand by 2018...

    6. "Great company until Alaska took over"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guest Service Teammate in San Francisco, CA
      Former Employee - Guest Service Teammate in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Virgin America full-time (More than a year)

      Pros

      Very flexible work schedule
      Flight benefits, 401k match, health and dental coverage is good
      Virgin used to provide many opportunities for special assignments and projects to further your career development

      Cons

      Pay was terrible ($15/hr starting in San Francisco)
      Airport agents often went 8+ hours with not even a 10 minute break

      Advice to Management

      Alaska has taken over the company and the transition has been a nightmare internally, many broken promises from Virgin and Alaska in an effort to get us to stay with the company longer.

    7. "Flight Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Flight Attendant in San Francisco, CA
      Current Employee - Flight Attendant in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Virgin America full-time (More than 5 years)

      Pros

      The culture and coworkers are amazing

      Cons

      The pay and benefits are awful

    8. "Flight attendant fun but poor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Virgin America full-time

      Pros

      Travel benefits, cool atmosphere, independence

      Cons

      Low salary, demanding, away from home

      Advice to Management

      Everybody deserves a raise, we work hard

    9. "Awesome company, too bad about Alaska Airlines"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Marketing in Burlingame, CA
      Former Employee - Marketing in Burlingame, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Virgin America full-time (More than 5 years)

      Pros

      In the airline world Virgin America is a relatively small company, but that is what made it so great. Real team collaboration and everyone working for the same goal - make flying great again!

      Cons

      Unfortunately with Alaska Airlines acquiring the company a lot of the early spirit is gone.

    10. "Avoid"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend

      I worked at Virgin America full-time

      Pros

      Great for the amazing customers

      Cons

      Not helpful to the employees

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