Virgin Atlantic Airways Reviews | Glassdoor

Virgin Atlantic Airways Reviews

Updated July 18, 2017
123 reviews

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3.1
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Virgin Atlantic Airways Chief Executive Officer Craig Kreeger
Craig Kreeger
44 Ratings

123 Employee Reviews

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Pros
  • And the travel benefits are unmatched (in 14 reviews)

  • The flight benefits are on a standby basis but this has given me the opportunity to travel to some amazing destinations (in 10 reviews)

Cons
  • I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management (in 5 reviews)

  • Senior cabin crew role made redundant, made to take a pay drop of nearly (in 5 reviews)

More Pros and Cons

  1. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Norwalk, CT
    Former Employee - Graphic Designer in Norwalk, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Allows you to take new responsibilities and grow as a professional.

    Cons

    Pay. Location. A small number of people in the leadership.

    Advice to Management

    Continue to be clear about why the company exists. Foster collaboration between US employees and the rest of the world. Lookout for the little guys.

    Virgin Atlantic Airways Response

    Feb 21, 2017 – Recruitment Manager

    Thank you for sharing your review, it is great to hear that you recommend Virgin Atlantic. We value the role that all of our employees play in making Virgin Atlantic a fantastic place to work, and... More


  2. Helpful (1)

    "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Accountant in Norwalk, CT
    Former Employee - Staff Accountant in Norwalk, CT

    I worked at Virgin Atlantic Airways full-time (More than 5 years)

    Pros

    The benefits and paid time off were amazing. 401k was competitive and health benefits were good. I loved my teammates and the office culture.

    Cons

    No clear path to advancement. Managers are poor at rewarding, recognizing and nurturing talent. I felt that my efforts outside of my job description were taken for granted

    Advice to Management

    Value your employee's skill set and evaluate them at the appropriate level. The benefits made working there worthwhile. However, the lack of promotion possibility made it hard to stay

  3. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Newark, NJ
    Former Employee - Supervisor in Newark, NJ
    Recommends
    Positive Outlook

    I worked at Virgin Atlantic Airways full-time (More than 5 years)

    Pros

    forward thinking contemporary style of operation and customer service combined with successful formula for innovation and growth.

    Cons

    Cons, At the time of my employment, would have been not enough airplanes and routes.

    Advice to Management

    Currently, Keep doing what your doing.

    Virgin Atlantic Airways Response

    Sep 2, 2016 – Recruitment Manager

    Thank you for posting your review. We are delighted to hear that you are enjoying your role with Virgin Atlantic!


  4. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Account Manager in Norwalk, CT
    Current Employee - Key Account Manager in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Virgin Atlantic Airways full-time (More than 3 years)

    Pros

    Excellent travel benefits, flexible working schedule for Sales, and offers lots of vacation/personal/sick time off.

    Cons

    Inconsistent managers and styles of management. The company is a serious transitional period and there are many challenges internally. Additionally, there feels to be favoritism at play in certain departments/roles. Salaries are not industry competitive

    Advice to Management

    open and honest communication are key to helping boost morale as is following through with laid out plans, ie. incentive schemes.

    Virgin Atlantic Airways Response

    Jan 14, 2016 – Recruitment Manager

    Thank you for taking the time to post your review. We are sorry to see that you have a negative outlook but we are pleased that you find the benefits of working for Virgin Atlantic rewarding. As... More


  5. Helpful (4)

    "Not a bad place to work but some employees need a reality check"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Atlantic Airways full-time

    Pros

    Flight benefits, good work-life balance and recognizable brand. Pay is fair for the area, Norwalk, but some employees love to complain their salaries are too low just because they obviously live way beyond their means. I feel for the ground staff but there are a few vocal HQ employees who think they're entitled to big bucks just for sitting around trying to look cute during 9 to 5, all the while dangling their LV in everyone's faces. The pay is fair for those who don't pretend they're living in Greenwich. Outside of this group, coworkers are largely wonderful.

    Cons

    Potentially too much travel for those who have families. A few bratty people, as I mentioned above... problem is VS can be a dumping ground for bad personalities and untalented workers simply because once they get in the door, they stay for many many years because they can't find anything better. This is not the majority but it is more prevalent in certain teams.

    Advice to Management

    Please focus on hiring talent and rewarding talent - not just bringing in a constant flow of cheap labor.


  6. Helpful (2)

    "Fun company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Norwalk, CT
    Former Employee - Operations Manager in Norwalk, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    Its a fantastically fun company with amazing perks. From time off, sick days and their health care packages. And the travel benefits are unmatched.

    Cons

    Not many. The biggest complaint I had was they simply are not a good paying company. Even the managers are grossly underpaid.

    Advice to Management

    Stop looking to always save a nickel when it comes to paying your employees what they are worth. Raises are insulting. Start paying just a little bit better and you'd be the best company in the world to work for.


  7. Helpful (1)

    "Various positions at the USA headquarters in Norwalk, CT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Atlantic Airways full-time (More than 10 years)

    Pros

    Travel benefits, 401k plan, profit sharing

    Cons

    All major decisions have to come from the UK, Outsourcing of many departments

    Advice to Management

    Keep more of the jobs in-house.

  8. "I have enjoyed the benefits of working for a company that is flexible with great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Clerk in Salt Lake City, UT
    Current Employee - Parts Clerk in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Virgin Atlantic Airways full-time (More than a year)

    Pros

    The best part of working for SkyWest is the Flight Benefits and health benefits. Vacation and sick pay. Profit sharing is also nice.

    Cons

    Pay is capped out to be competitive as a regional airline. I have really enjoyed working for SkyWest and do not have anything really negative to say.


  9. "I loved my job & the people that I worked with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cross Utilized Station Agent in Rock Springs, WY
    Former Employee - Cross Utilized Station Agent in Rock Springs, WY
    Recommends
    Positive Outlook

    I worked at Virgin Atlantic Airways part-time (More than a year)

    Pros

    The Flight benefits were Wonderful!

    Cons

    Didn't pay very well for everything we had to do & learn.

    Advice to Management

    No more paycuts & re catoragize your out stations


  10. "Good airline to work for...lots of variety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Omaha, NE
    Former Employee - CSA in Omaha, NE
    Recommends
    Positive Outlook

    I worked at Virgin Atlantic Airways part-time (More than a year)

    Pros

    Travel benefits, work with great people

    Cons

    Low pay, working all holidays

    Advice to Management

    Management needs to listen more.


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