Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated May 21, 2018
498 reviews

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3.2
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Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
227 Ratings

498 Employee Reviews

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Pros
  • Good work life balance compared to others (in 29 reviews)

  • Great people to work with, good team work (in 37 reviews)

Cons
  • No really a work/life balance as you will end up mostly working 6 days a week or even 7 days (in 15 reviews)

  • Everything getting worse since Liberty Global took over (in 29 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.


  2. "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary

  3. "Good targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Customer Assistant in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Good hours, great pay and benifits

    Cons

    none, everything is excellent. B


  4. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in London, England (UK)
    Current Employee - Sales Executive in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    Great Company Benefits
    Decent Competative Salary

    Cons

    Very Little Understanding Within Managemnet.
    Treat Staff Like Numbers
    You Have To Kiss A Lot Of As* To Progress

    Advice to Management

    Stop kissing up to the hierarchy and stand firmly next to your dignity. Look after your staff better as its seems that staff are currently easily “replaceable”.


  5. "Loved my job only for it to offshored very soon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Sales Advisor in Nottingham, England (UK)
    Current Employee - Web Sales Advisor in Nottingham, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media part-time (More than 10 years)

    Pros

    Incentives are great staff package Media/mobile Very flexible great training management family kind environment

    Cons

    Thinking ur jobs safe because te dept you work for does an awesome job only to be made redundant

    Advice to Management

    Cost saving may only work now but in the future u loose customer by offshoring work


  6. "Decent company, before LG sucked the Virgin Values out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin Media full-time (More than 5 years)

    Pros

    Amazing People
    Good opportunities (depending on which area of the business you work)
    Decent benefits package (Bupa, Cycle 2 work etc
    Flexible when it comes to working from home, leaving early etc.

    Cons

    Constant redundancies
    Constant outsourcing to Bangalore and Manila
    Constant changes to structure including pointless moves for teams just to manage headcount.
    Liberty Global far too corporate, Felt like one big family under Branson.
    Liberty Global making clueless tech decisions which put areas of the business under massive pressure,
    Constant internal circle j*rk about how profitable the company is when the workers get completely shafted on their bonus.

    Advice to Management

    Advice to LG, sell us to Vodafone. Please. you're an awful parent company and you're ruining the Virgin Media Brand.


  7. "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Virgin Media full-time

    Pros

    Some top quality people designing solutions

    Cons

    Let down by a shambles of a senior management team

  8. "Installation Eng"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Virgin Media full-time

    Pros

    Meet new people. Physical work

    Cons

    Long hour. Finish late. Outside work


  9. "Great for a 12 month role"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    Plenty of office experience and good culture

    Cons

    Management do micro manage staff

    Advice to Management

    trust staff more


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Brand Ambassador in Glasgow, Scotland (UK)
    Former Employee - Student Brand Ambassador in Glasgow, Scotland (UK)

    I worked at Virgin Media part-time (Less than a year)

    Pros

    Dynamic working environment, team work

    Cons

    More benefits to employees can increase motivation

    Virgin Media Response

    Apr 23, 2018 – Social Media and Content Manager

    Hello! Thank you for sharing your review. Great to hear you're enjoying the dynamic work environment and the team you work with. That's fantastic. Have a great day and keep being awesome.


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