Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated November 13, 2017
421 reviews

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3.3
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Approve of CEO
Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
188 Ratings

421 Employee Reviews

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Pros
Cons
  • Company used to be a great place to work but they've lost direction since takeover by Liberty Global (in 23 reviews)

  • Low pay in comparison to industry average, poor work/life balance (in 11 reviews)

More Pros and Cons

  1. "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.

  3. "It's great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Cambridge, East of England, England (UK)
    Current Employee - Sales Executive in Cambridge, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    Great company benefits, you also get company car which is fantastic

    Cons

    No really a work/life balance as you will end up mostly working 6 days a week or even 7 days.


  4. "Virgin Media is a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Commercial Manager in Hammersmith, England (UK)
    Current Employee - Senior Commercial Manager in Hammersmith, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 3 years)

    Pros

    Balanced and flexible working environment

    Cons

    Senior leadership change their minds a lot

    Advice to Management

    Stop changing your mind and provide consistent, strategic direction

    Virgin Media Response

    Nov 9, 2017 – Social Media and Content Manager

    Hello! Thank you so much for your review. It's great to hear that our flexible work environment works for you. We appreciate your feedback and understand that change can be difficult. We will make... More


  5. "Transformation team business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Good people
    Benefits
    Training
    Products and services
    Parking

    Cons

    Bureaucracy
    Lack of direction from leaders
    Above middle managements are very removed from the business
    Lack of infrastructure

    Advice to Management

    Listen to your staff
    Value colleagues


  6. "Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Such an engaging, fun culture - work hard and play hard.

    Cons

    can be incredibly fast paced at times

    Virgin Media Response

    Nov 9, 2017 – Social Media and Content Manager

    Hello! Thanks for your awesome review. Glad you're loving the Virgin Media culture - our people make our business. We understand that things are quite fast paced at times, just ensure you have open... More


  7. "Gone to the dogs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Virgin Media full-time

    Pros

    Used to be a great place to work

    Cons

    Now it's gone to the dogs

    Advice to Management

    Use UK staff and keep the money in this country and not in international hands

  8. "Direct Sales Representative, Door to door knocker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Northampton, England (UK)
    Former Employee - Direct Sales Representative in Northampton, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Media full-time (Less than a year)

    Pros

    Company car, 2 weeks great training, great benefits.

    Cons

    Very long hours. Low balance of work-personal life.

    Advice to Management

    none

    Virgin Media Response

    Nov 9, 2017 – Social Media and Content Manager

    Hey! Thank you so much for your review. We appreciate your feedback and will be sure to pass this along. It's awesome that you found our training and benefits a great perk for working with us. We... More


  9. "Good starting point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media full-time

    Pros

    Big discount on personal home broadband/TV package

    Cons

    Unreachable targets most months to give an excuse to not pay comission


  10. "community sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Lovely people to work with and good environment

    Cons

    interview takes place really far if you live in central london

    Advice to Management

    basic could be higher


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