Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated January 18, 2019
604 reviews

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3.2
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Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
278 Ratings

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Pros
Cons
  • "Work life balance is a word used but never acted on" (in 20 reviews)

  • "since Liberty Global took over there has been a steady decline on how the employees are treated" (in 31 reviews)

More Pros and Cons

  1. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.


  2. "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary

  3. "Sales executive kiosk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hook, London, England (UK)
    Former Employee - Anonymous Employee in Hook, London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Media full-time (More than a year)

    Pros

    Brilliant commission
    Keeping things up to date
    Incentives
    Family like environment

    Cons

    Management don’t like when you earn more money then them.


  4. "Field sales business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time

    Pros

    As long as your hitting your targets, you can pretty much be your own boss,

    Cons

    As with any sales job, no sales, no job

    Advice to Management

    None


  5. "Great Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Current Employee - Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 8 years)

    Pros

    Wonderful people and great place to work!

    Cons

    Career opportunities and career path could be made clearer in the company.

    Advice to Management

    Please arrange a career structure that would help guide great people to climb the ladder in the company.


  6. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Hands on new and exciting technology

    Cons

    Below average pay for the position


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Operations Manager in Swansea, Wales (UK)
    Current Employee - Customer Operations Manager in Swansea, Wales (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    The people and the support

    Cons

    Working hours can be a challenge

  8. "Good, but on an uncertain path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 3 years)

    Pros

    Great community
    Access to specialists and their knowledge
    Good pension and comprehensive health insurance

    Cons

    Uncertainty on new direction of Liberty Global
    Can be intense during busy periods

    Advice to Management

    Push for investing in people with training opportunities to take on more responsibility; it will help with morale and make people more efficient in their roles, especially during this uncertain period when jobs are lost


  9. "Has enormous potential but often disappoints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Architect in Manchester, England (UK)
    Current Employee - Senior Solutions Architect in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 5 years)

    Pros

    Good benefits, usually left to do your job (depends on your manager though)

    Cons

    Real lack of direction right now with lots of people pulling in different directions.
    Very bureaucratic at times which causes a lot of frustration
    Poor product management
    Totally baffling decisions at times - especially with regards to restructures.
    Poor IT equipment

    Advice to Management

    Still far too much red tape in the way of getting jobs done and working with certain partners is a real struggle.


  10. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Virgin Media full-time

    Pros

    Fun staff, good atmosphere, friendly all around

    Cons

    bad money, little to no training

    Advice to Management

    hire those that deserve it not mates