Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated October 21, 2017
409 reviews

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3.3
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Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
182 Ratings

409 Employee Reviews

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Pros
Cons
  • Company used to be a great place to work but they've lost direction since takeover by Liberty Global (in 23 reviews)

  • Low pay in comparison to industry average, poor work/life balance (in 11 reviews)

More Pros and Cons

  1. "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.

  3. "Virgin Media Dundee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of investment in employees and the wage is very good.

    Cons

    the only con that I'd say is that the targets can sometimes be difficult to hit so it can be stressful.


  4. "community sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time

    Pros

    Lovely people to work with and good environment

    Cons

    interview takes place really far if you live in central london

    Advice to Management

    basic could be higher


  5. "I'm only new so still a lot to suss out with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Recommends

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    You can work from home
    You get a work laptop
    You get some discount across other virgin products - but not a lot
    Informal clothing

    Cons

    Quite an old environment
    Not a great atmosphere
    Not much of a mix between different departments


  6. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Hook, England (UK)
    Current Employee - Finance Manager in Hook, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Good benefits, pay, lifestyle and career development

    Cons

    Not many chances to progress

    Advice to Management

    Listen to your staff more


  7. "Experience as Virgin Media Student Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WiFi Deals - Student Brand Ambassador in Bristol, England (UK)
    Former Employee - WiFi Deals - Student Brand Ambassador in Bristol, England (UK)
    Recommends

    I worked at Virgin Media part-time (More than a year)

    Pros

    Assigned a mentor, opportunity to participate in various internal sales competitions - great incentive!

    Cons

    Could've done with more guidance on how to up the number of sales made, but at the same time encouraged me to take initiative!

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    I worked with some of the most knowledgeable and capable people in the IT space

    Cons

    The Langley DMC is not in the best location

    Advice to Management

    Nothing that I can think of


  9. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of pros working here

    Cons

    Not many cons to mention


  10. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Birmingham, England (UK)
    Current Employee - Sales Manager in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    People, passion for the customer, fringe benefits include great deals on TV, mobiles and broadband

    Cons

    weak wholesale product set,
    new starters need better support,
    Poor tools and processes
    Frequent change in objectives/financial imperatives

    Advice to Management

    more long term focus


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