Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated February 22, 2017
307 reviews

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3.3
Star Star Star Star Star
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Virgin Media Chief Executive Officer Tom Mockridge
Tom Mockridge
120 Ratings

307 Employee Reviews

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Pros
Cons
  • Senior Management can be child like which can give off the wrong impression (in 18 reviews)

  • forget the family life work / life balance (in 9 reviews)

More Pros and Cons

  1. "Good atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary


  2. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.


  3. "Good company, good culture and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in London, England (UK)
    Current Employee - Data Scientist in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Flexibility, access to systems / data, people development with access to external training, management support, great benefits and bonus structure, your opinions matter

    Cons

    I can't think of anything as a con right now.

    Advice to Management

    None really


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Access Field Technician in Birmingham, England (UK)
    Former Employee - Access Field Technician in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    Shift patterns were excellent. I was my own boss working as an engineer. Salary was decent compared to rival cable companies

    Cons

    As an engineer working in england the weather could be challenging since there is no leeway to not complete the jobs


  6. "Informal, fun and fast paced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 3 years)

    Pros

    Great people, by and large a very friendly positive vibe. Well looked after, good benefits.

    Cons

    A big unwieldy company that can be tough to navigate

    Advice to Management

    Clearer roles and responsibilities

    Virgin Media Response

    Feb 16, 2017 – Social Media and Content Manager

    Hello!! Thanks so much for your review. It's great to know that you're loving your job! We are definitely a friendly bunch. We are always looking for ways to improve to thank you for your ... More


  7. "Level 6 Apprenticeship review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provisioning Engineer in Peterborough, England (UK)
    Current Employee - Provisioning Engineer in Peterborough, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (Less than a year)

    Pros

    Lots of free time to study and very lenient and chilled out when it comes to work loads.

    Cons

    There isn't much structure at all and the training of the actual job is very dry. I've been on the scheme over 6 months and not been taught very much at all

    Advice to Management

    There would need to be a lot more discussion between them. And they need to be more organised and structured with our training and learning

    Virgin Media Response

    Feb 16, 2017 – Social Media and Content Manager

    Hello!! Thank you so much for your review. It would be great to hear more from you in regards to how we can make our apprenticeship schemes better and more productive. If you have any thoughts or ... More


  8. "Strategy Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 10 years)

    Pros

    People are great. Opportunity to be creative and make good things happen, technology is exciting

    Cons

    Telecoms environment is extremely competitive which can mean that you need to be always on. Hard to switch off from

    Virgin Media Response

    Feb 16, 2017 – Social Media and Content Manager

    We agree! There is so much opportunity to be creative and make good things happen you just have to think outside the box. Love that you feel so positive about our business. It's awesome to hear ... More


  9. "An overall great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Marketing in Hook, South East England, England (UK)
    Former Employee - Head of Marketing in Hook, South East England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Virgin Media full-time (More than 5 years)

    Pros

    Big ambitions and targets. In the main a work hard/play hard culture. Great brand with opportunities you wouldn't get in other Telco's to push the boundaries.

    Cons

    Infrastructure in Business division has been behind - now catching-up with investment. Meeting the growth targets with legacy infrastructure can sometimes be a challenge.

    Can be very short term focused if numbers across the group are not coming through - longer term thinking then goes out the window.

    Virgin Media Response

    Feb 16, 2017 – Social Media and Content Manager

    Hey! Thanks for your review. We're glad to see that you think our brand rocks and that we have great opportunities here! We know we are not perfect, and these comments really do help us to make our ... More


  10. "Change of culture since liberty's takeover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative, Venue in Liverpool, England (UK)
    Former Employee - Sales Representative, Venue in Liverpool, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Virgin Media (More than 3 years)

    Pros

    Benefits, pension, travel expenses, uniform

    Cons

    Different company once liberty global took over, more cutthroat. Managers not supportive.

    Virgin Media Response

    Feb 16, 2017 – Social Media and Content Manager

    Hello! Thank you for your review. Sorry to see that you felt that our managers were not supportive. That's not good! It would be great to hear more to better understand how we can improve. If you ... More


  11. "Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Wythenshawe, England (UK)
    Former Employee - Customer Service Advisor in Wythenshawe, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Plenty of support and happy fun environment

    Cons

    Scores for bonus could be based on another persons failure to do their job properly

    Advice to Management

    Listen to voice recordings and change if its obviously relating to previous agent

    Virgin Media Response

    Feb 2, 2017 – Social Media and Content Manager

    Hello!! Thank you so much for your review. We are glad that you enjoyed your time with us, and we are sad to see that you're no longer a part of the business. We take all your feedback on board any ... More



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