Virgin Media Reviews | Glassdoor

Virgin Media Reviews

Updated Jun 16, 2019

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Found 680 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
60%
Approve of CEO
Virgin Media CEO Tom Mockridge
Tom Mockridge
306 Ratings
  1. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media for more than a year

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.

    Virgin Media2015-08-13
  2. "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than 3 years

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary

    Virgin Media2015-03-06
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in London, England

    I have been working at Virgin Media full-time for more than 3 years

    Pros

    Exciting job which can vary from day to day, get to meet new people all the time and work on the latest technology to help problem solve and make the network the best it can be.

    Cons

    Pay could be better, some targets set not related to actual job role

    Virgin Media2019-06-14
  4. "Good experience, poor management structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Development Executive in Bellshill, Scotland
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time for more than a year

    Pros

    Good basic, sick pay, flexible working arrangements

    Cons

    No clear plan from management, lack of managerial support, pressure on targets

    Virgin Media2019-06-13
  5. "Great Rewards, great internal promotion prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Peterborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than 10 years

    Pros

    Great Rewards, Pension, Healthcare and internal promotion

    Cons

    Losing a lot of the Virgin Values of late

    Advice to Management

    Bring back a feeling of Virgin Values

    Virgin Media2019-06-11
  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than 8 years

    Pros

    Friendly staff and happy environment

    Cons

    As other companies, politics can sometimes get in your way

    Virgin Media2019-06-07
  7. "dealing with faults and customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service and Technical Advisor in Swansea, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than 8 years

    Pros

    good work ethic and good it systems

    Cons

    getting made redundant in june

    Virgin Media2019-06-05
  8. "Great Companby"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Network Engineer in Edinburgh, Scotland

    I have been working at Virgin Media full-time for more than 5 years

    Pros

    Very good company to work for and benefits such as My rates cables and moobile deal can often help enhance the role. Depending on management, you are often trusted to do your day to day tasks without much hassle.

    Cons

    Pay isn't as good as most companies for similar roles however this used to countered with the feeling of job security which still remains to a certain extent however redundancies have been happening more and more.

    Virgin Media2019-06-05
  9. "Virgin media is a good company to work for but be prepared for a rollercoaster ride....good but tough!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Manchester, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Virgin Media full-time for more than 8 years

    Pros

    Good benefits and added extras

    Cons

    Lack of support and favouritism

    Virgin Media2019-06-16
  10. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time for more than 3 years

    Pros

    Solid company with structure and good pension & discounts

    Cons

    Not much room to move up

    Advice to Management

    Make more role progression available and bring back the salary sacrifice scheme for employees to get cars

    Virgin Media2019-06-13
Found 680 reviews