Virgin Mobile USA Reviews in New York City, NY | Glassdoor

Virgin Mobile USA New York City Reviews

10 reviews

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New York City, NY Area

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10 Employee Reviews

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  1. Helpful (1)

    "Great Company to work at before Merge with Sprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warren, NJ
    Former Employee - Anonymous Employee in Warren, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Virgin Mobile USA full-time

    Pros

    Free Soda. Snacks were only $.25 but now you have pay almost a 1.00 for items. Great Coffee and hot chocolate, cups and silverware. Management got to live and work in their home town.

    Cons

    at the time there were no Cons. Now in 2013 I see the company going under.

    Advice to Management

    Bring back to the good coffee, the cups, silverware.


  2. Helpful (1)

    "Fantastic before Sprint took over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Warren, NJ
    Current Employee - Product Manager in Warren, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Virgin Mobile USA full-time (More than a year)

    Pros

    It was an amazing company before Sprint took over, where employees weren't even allowed to use their titles.

    Cons

    Sprint in charge highly conscious of titles. Directors and Managers aren't supposed to mix. Sprint's old school culture ruined how cool Virgin used to be.

    Advice to Management

    Keep changing the Sprint culture.

  3. "producing a maximum amount of virgin mobiles in the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Marketing Manager in Brooklyn, NY
    Current Contractor - Marketing Manager in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virgin Mobile USA as a contractor (More than 3 years)

    Pros

    for earning knowledge and management of bussiness

    Cons

    low salary and don't have any side income

    Advice to Management

    advertising is very needful and more convenience to sell the product in the market


  4. "Pretty fun company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Warren, NJ
    Former Employee - Finance Manager in Warren, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Mobile USA full-time (Less than a year)

    Pros

    Very intensive work environment typical for a telecom; but team was very professional

    Cons

    Not clearly connected with Sprint headquarter


  5. Helpful (1)

    "OK place to work in the short term"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Sales Manager in Warren, NJ
    Current Employee - National Sales Manager in Warren, NJ
    No opinion of CEO

    Pros

    Exciting Industry/products.
    Great opportunity to work with varied group of retailers.

    Cons

    Sr leadership very selective with what they share with the members of thier team.
    Not much opportunity for advancement

    Advice to Management

    Share more information with employees


  6. "OK place to work. Not so sure now that Sprint is in control"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warren, NJ
    Current Employee - Anonymous Employee in Warren, NJ
    Disapproves of CEO

    Pros

    Very flexible with time off
    A fun group of people to work with
    Some very smart people within the organization

    Cons

    Micromanged
    Very old and outdated technology- used to be bleeding edge but that hasnt changed in 7 years
    You can't will the results

    Advice to Management

    Need to start leading. We are a large company now, we are no longer a start up.


  7. Helpful (1)

    "A great place to work is if all you want is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warren, NJ
    Current Employee - Anonymous Employee in Warren, NJ
    Approves of CEO

    Pros

    Fun people to work with. Free cell phone service. Good pay, but must negotiate upfront or else not good. Ability to work from home. Dan Schulman is a great person to work for and if it was not for his desire to lead a company from NJ, then I believe all NJ Virgin Mobile employees would have been laid off when Sprint purchased the company.

    Cons

    Management is poor, no good leadership that can give direction. Raises and reviews are done poorly, no chance to every give feedback to upper management. Little promotions are given. Can be a very stressful work environment if in the wrong department. Poor communication, things are often found out through the rumor mill than through proper channels.

    Advice to Management

    Get new management, people who can manage people. There is such great talent at Virgin and they will lose it all. Motivate your employees and give them a reason to work hard. Raises are important - so yes a 3% or less raise might mean only and extra $50 or so, but to you upper management that might mean nothing, but to use worker bees $50 can go a long way in this economy.

  8. Helpful (1)

    "Sprint acquisition means little to no job security. C-Levels should tell us if we have a job, not just to "keep working""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Warren, NJ
    Current Employee - Director in Warren, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    Working for Virgin Mobile USA means that you are working for a great brand. Virgin Mobile USA has some great employees, but they let go the best and brightest VPs and SVPs who really could make a difference.

    Cons

    The C-Level executives work in their own silos looking out only for their own interest and do not reflect the best interests of the shareholders or employees. Virgin needs to spend money to market its products.

    Advice to Management

    1. Please start looking at Virgin Mobile USA as a whole and not at the CAO or COO silo level.
    2. Give Marketing some dollars to Market the best prepaid products


  9. "Work here if you liked going to high school in the suburbs."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Warren, NJ
    Former Employee - Marketing Manager in Warren, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company had a great young vibe, people dressed casually, many had special work arrangements and there was a green/social responsibility angle that, if nothing else, made you feel warm and fuzzy. Being in the mobile industry is new, fun and challenging. Plus, you may get to see Richard Branson at a party.

    Cons

    There was little to no communication between departments. IT was a nightmare to work with, but they've outsourced them now so perhaps that's gotten better. Your entire day would be spent sending emails to cover your a$$ - as it was constant "whose fault is this?" rather than focusing on making an awesome product/service. It was also located in the most boring area of NJ.

    Advice to Management

    Try to have people work in one place, face to face. The young vibe is nice, but it can get out of control and lead to bickering and passing the buck. Move your operation to NYC.


  10. Helpful (2)

    "Could have been a real player in wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Product Marketing in Warren, NJ
    Former Employee - Director, Product Marketing in Warren, NJ
    Doesn't Recommend
    Approves of CEO

    Pros

    The company pays above average salaries, top benefits like 401k, FSA, bonus programs, very flexible for hours worked, you could leave early on Friday, telecommuting was ok and great for people living far away, very relaxed work atmosphere you could play music, most people have a good sense of humor, casual dress was not only acceptable but encouraged

    Cons

    the company is going nowhere and morale is very low. the company over analyzes opportunities killing them for any reason. for the first several years, the company never promoted from within always bringing in new people for senior spots which ended in failure many times.

    Advice to Management

    take risks and have vision for growth, far too conservative


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