Virginia Mason Medical Center Reviews in Seattle, WA | Glassdoor

Virginia Mason Medical Center Seattle Reviews

Updated July 16, 2017
82 reviews

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Seattle, WA

3.5
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Virginia Mason Medical Center Chairman & CEO Gary Kaplan
Gary Kaplan
51 Ratings

82 Employee Reviews

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Pros
  • Work with a awesome team members, feel challenged and respected with opinions on patient care (in 9 reviews)

  • They want everyone to have a voice in the process and they also use the Toyota Production System to implement changes in the hospital (in 7 reviews)

Cons
  • Mid-level management cannot make a decision on their own, they need approval from upper management to do anything (in 5 reviews)

  • Cult-like culture that has no interest in deviating from the Toyota Production system (in 5 reviews)

More Pros and Cons

  1. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Seattle, WA
    Current Employee - Security Officer in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (Less than a year)

    Pros

    Great supervisors and coworkers all around

    Cons

    lots of red tape and sometimes there is a lot of overtime

    Advice to Management

    Less bueracracy


  2. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (More than 10 years)

    Pros

    Culture, values, mission, vision with the patient at the top.

    Cons

    Sometimes things progress/move slowly. Staff sometimes receive conflicting messages. A lot of policies that are unclear/not enforced across the organization.

    Advice to Management

    Get more in touch with staff.

    Virginia Mason Medical Center Response

    Jun 5, 2017 – Strategic Recruitment Specialist

    Thank you for taking the time to write a review. We’re glad that you describe our overall culture as positive, and that you find we are true to our core values, mission, and commitment to putting our... More

  3. "Don't get sick"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virginia Mason Medical Center full-time (More than a year)

    Pros

    Employee interaction was top notch

    Cons

    Don't get sick during your employment. You might lose your job.

    Virginia Mason Medical Center Response

    Jun 26, 2017 – Strategic Recruitment Specialist

    Thank you for sharing your feedback about your experience at Virginia Mason. We are pleased that you found your work interactions with team members to be top notch. We value our team members... More


  4. Helpful (2)

    "Stroke Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stroke Coordinator in Seattle, WA
    Current Employee - Stroke Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (More than 3 years)

    Pros

    The hospital has large goals that are rewarding to work towards. It is a small enough department that individual ideas can make a huge difference in system improvement. I have been given amazing opportunities for professional growth here and feel grateful every day.

    Cons

    Pros and cons of working at Virginia Mason correlate with pros and cons of working in larger institutions and smaller institutions. Smaller are more agile where larger have wider reach.

    Virginia Mason Medical Center Response

    Apr 13, 2017 – Strategic Recruitment Specialist

    Thank you for taking time to write a review of your overall experience at Virginia Mason. It is important to visitors to be able to hear from our employees. Thanks for sharing.


  5. "First Hospital Job- I Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pct in Seattle, WA
    Current Employee - Pct in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (Less than a year)

    Pros

    Great Team, manager, So much Learning and exposure

    Cons

    benefits could be a bit better

    Virginia Mason Medical Center Response

    Apr 13, 2017 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your overall experience at Virginia Mason. It is very important to visitors to be able to hear from our current employees. Your comments will be... More


  6. Helpful (3)

    "Not free thinkers but appreciative of being patient oriented."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Assistant in Seattle, WA
    Former Employee - Medical Assistant in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Virginia Mason Medical Center full-time (More than a year)

    Pros

    Compensation is higher than the average. Fair pay DOE between male and female employees. Everyone is focused on helping the patient or anyone who looks lost, they will walk you to your appointment or meeting and that is expected to be done and you will be recognized for doing this.

    Cons

    There is a standard practice that does not leave any room for creativity on even the lowest level. Mid-level management cannot make a decision on their own, they need approval from upper management to do anything. Also there is a clique mentality and nepotism when it comes to supervisors and the support staff. If you become friends with the supervisors you can do no wrong.

    Advice to Management

    Be clear with what you need done and give your employees the time and opportunity to make it happen. Everything is not about numbers, you deal with patients who may have more needs than can be met in a 15-45 min appointment. The support staff are the ones who deal with the patients most so most of their time is taken up by them, don't punish them for helping.

    Virginia Mason Medical Center Response

    Mar 27, 2017 – Strategic Recruitment Specialist

    Thank you for providing feedback about your work experience at Virginia Mason. Virginia Mason’s focus on quality, compassion and continual improvement, means we take your feedback very seriously. We... More


  7. "VM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Seattle, WA
    Former Employee - CNA in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virginia Mason Medical Center (More than a year)

    Pros

    Supportive employees and managers!

    Cons

    Sometimes the units were short staffed

    Virginia Mason Medical Center Response

    Feb 16, 2017 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your overall experience at Virginia Mason. It is very important to visitors to be able to hear from our employees past and present. Thanks for... More

  8. "Virginia Mason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (More than 5 years)

    Pros

    Culture of safety and quality, Lean methodologies, Innovative, Exceptional customer service

    Cons

    If you don't like change, you won't like it here (I think it's more of a positive)

    Advice to Management

    None

    Virginia Mason Medical Center Response

    Jan 30, 2017 – Strategic Recruitment Specialist

    We appreciate you taking time to write a review of your overall experience at Virginia Mason. It is very important to visitors to be able to hear from our employees past and present. Thanks for... More


  9. Helpful (1)

    "A little less Lien, a whole lotta lousy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Virginia Mason Medical Center full-time (More than a year)

    Pros

    You get to work in a variety of clinics

    Cons

    -management completely incompetent to the point these administrators should be ashamed; my manager not only lacked a clinical background, she lacked any management experience. She had no clue how to supervise our department, build morale, offer support or do anything useful except attend meetings
    -turnover is astounding. It's a revolving door of employees and the new ones coming lack experience and charisma
    -overworked and undervalued
    -absolutely no support from any management and HR is a a joke. They don't support the employee what so ever
    -gossipy! You can't trust anyone, including management, with anything confidential. I'd never be a patient there
    -not even sure what their values are because this institution is valueless
    -underpaid
    -not sure when they'll realize a hospital shouldn't be modeled after the Toyota production system who's mission is to eliminate all waste. VM's definition of waste must mean high quality of care, patient centered, team medicine and competent staff. Because that's what's no longer there!

    Advice to Management

    Read through these reviews. I quit months ago and just happened to be so thrilled in my current position I posted a review. I thought it only fair I share my negative experience as well. I'm clearly not the only one. There's a common theme here people!!! Your staff isn't happy. Your management is so subpar it's sad. You don't value your providers and we are the ones that keep you afloat so long as we have patients. Hire managers that know what they're doing! And try building a little morale so your providers want to stay rather than opt out for the first recruiter who rescues them!

    Virginia Mason Medical Center Response

    Feb 23, 2017 – Strategic Recruitment Specialist

    Thank you for providing feedback about your work experience at Virginia Mason. Virginia Mason’s focus on quality, compassion and continual improvement, means we take your feedback very seriously . We... More


  10. "Great culture, lacking in competitive wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Seattle, WA
    Current Employee - Administrative Assistant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virginia Mason Medical Center full-time (More than 3 years)

    Pros

    There is a great culture fostered at Virginia Mason. Care for their team members and want them to succeed.

    Cons

    Wages could be a bit more competitive compared to the area.

    Virginia Mason Medical Center Response

    Jan 30, 2017 – Strategic Recruitment Specialist

    Thank you very much for sharing your feedback. We appreciate you taking time to write a review of your overall experience. Keep up the great work, and we will pass your comments along to the... More


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