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Virtuoso

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Virtuoso

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Virtuoso Reviews

Updated Apr 19, 2023

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Found 70 of over 74 reviews
2.3
31% Recommend to a Friend
Virtuoso CEO Matthew D Upchurch
46% Approve of CEO

Found 70 of over 74 reviews

2.3
31%
Recommend to a Friend
46%
Approve of CEO
Virtuoso CEO Matthew D Upchurch
Matthew D Upchurch
47 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great people to work with(in 9 reviews)
  • "Great Benefits, when you have a good idea they will listen to you, more of a family comradery then business.(in 9 reviews)
  • "Fun industry, cool office, travel benefits, insurance benefits(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Virtuoso and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    A great company to work for

    Aug 23, 2021 - Senior Database Administrator in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    We are currently working from home but the employee interactions with other team members is fantastic. We make use of all the technology tools to interact and there is a strong feeling that everyone is pulling in the same direction and truly wants everyone to succeed at their tasks. Pay is good and benefits are normal for this type of company.

    Cons

    There is currently a lot of transition in the technology used and this can create some confusion, but management expects this and it does turn into a great opportunity to learn new skills.

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    1 person found this review helpful
  2. 1.0
    Former Employee, less than 1 year

    Meetings are not everything, no matter what management may think

    Apr 19, 2023 - Senior Cloud Engineer in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay. The general cutting edge technology... except when personnel hold it back.

    Cons

    Certain areas of the technology team are unwilling or unable to adapt to the new ways of doing things that the majority of the team wants to move forward to, causing delays. Meetings are treated as sacred, and continuous, active attention is mandatory, which is just ridiculous to expect. Diversity in certain departments is very poor.

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  4. 1.0
    Former Employee, less than 1 year

    Terrible Place To Work

    Jan 25, 2023 - Seinor Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay Benefits Office Location Perks

    Cons

    Micromanagers Technical team led by vendors. Management is terrible.

    Continue reading
    1 person found this review helpful
  5. 1.0
    Current Employee, more than 1 year

    Not the best place to work

    Jan 10, 2023 - Collections Specialist in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There was plenty overtime offered

    Cons

    Too many calls for too little pay not allowed to take breaks and micromanage

    Continue reading
    2 people found this review helpful
  6. 3.0
    Former Employee

    Good company to work

    Oct 23, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company culture and environment overall

    Cons

    IT department is not efficient and is poorly managed.

    1 person found this review helpful
  7. 1.0
    Former Employee, more than 10 years

    Crises brought out the worst

    Aug 15, 2022 - Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great colleagues...most of which are no longer there

    Cons

    - Received 2 wks severance after working for the company for over 15 years - Received 1.5 week of healthcare benefits - Health benefits are extremely expensive once you add a dependent. They love to say that they have great health benefits...blah blah blah - Travel benefits are pretty much null - Gave me the option to buy my used computer at a discount...gee thanks - Pay is way below industry standard

    5 people found this review helpful
  8. 3.0
    Current Employee, more than 3 years

    Good Company, but needs a better growth structure

    Sep 13, 2021 - Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is very family oriented and creates this type of culture within. Many travel benefits after creating relationships and good benefits for single status employees. Company is open to change and improving systems to create easier work load.

    Cons

    Company offers very little to no help for growth. If you want growth/ money you must change departments. People rarely gain promotions for doing above and beyond work. Time at the company also means nothing. After pandemic disruption, company reduced in size dramatically and still demanded similar work load causing more stress and burn out on the employees that have been going through, the whole time.

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    4 people found this review helpful
  9. 1.0
    Former Employee, more than 3 years

    They’re awful

    Jun 1, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some travel benefits if you’re in their clique

    Cons

    The HR and leadership are some of the most toxic I’ve ever worked with

    5 people found this review helpful
  10. 1.0
    Former Employee, more than 8 years

    Run

    Apr 29, 2022 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of chaos induced flexibility

    Cons

    Nepotism, politics, and incompetence ruined a once great company

    Continue reading
    7 people found this review helpful
  11. 4.0
    Former Employee, more than 5 years

    Graphic designer, marketing content

    Sep 22, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Professional office environment where people are friendly and fun. Lovely workspace with current technology and stylish interiors. Management encourages a balance of work and home life. Smart and talented people abound. Remote working is supported too as well as promoting from within the company. This office contains a small work out space and a large kitchen with abundant snacks, elaborate coffee kiosk, ice machine, large fridge and freezer and sitting areas.

    Cons

    It seems people are promoted without any instruction or education on how to manage others and juggle a great number of meetings with tasks and staff needs. I saw a few people struggle with these responsibilities as newly minted supervisors or managers. The office in Seattle is located in a fairly remote area that is set with semi-trucks throughout the neighborhood. It's not a great area to walk in for a break as dust and huge vehicles are always around.

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Virtuoso Reviews FAQs

Virtuoso has an overall rating of 2.3 out of 5, based on over 74 reviews left anonymously by employees. 31% of employees would recommend working at Virtuoso to a friend and 26% have a positive outlook for the business. This rating has decreased by -15% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Virtuoso employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virtuoso. This rating has decreased by -7% over the last 12 months.

31% of Virtuoso employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Virtuoso 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Virtuoso to be work life balance, coworkers, benefits and the cons to be management, career development, senior leadership.

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What Is Virtuoso? Virtuoso is the leading international travel agency network specializing in luxury and experiential travel. The...More

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Glassdoor has 74 Virtuoso reviews submitted anonymously by Virtuoso employees. Read employee reviews and ratings on Glassdoor to decide if Virtuoso is right for you.