Virtustream Reviews in Bethesda, MD | Glassdoor

Virtustream Bethesda Reviews

Updated June 9, 2017
19 reviews

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Bethesda, MD

3.6
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Virtustream Chairman & CEO Rodney J. Rogers
Rodney J. Rogers
14 Ratings

19 Employee Reviews

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Pros
  • Work from home, good support network (in 5 reviews)

  • Ownership/responsibility and fast paced (in 5 reviews)

Cons
  • work / life balance is affected by the work schedules (in 6 reviews)

  • Fast paced and tons of change - have to be comfortable with change (in 8 reviews)

More Pros and Cons

  1. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Bethesda, MD
    Current Employee - Director in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hyper Growth, Innovation, Customer Commitment

    Cons

    Hyper Growth, Staff Growth/Hiring, Rate of Change


  2. Helpful (2)

    "Great Technology Opportunities, Horrible Management Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virtustream full-time (More than 3 years)

    Pros

    Rapid growth means lots of interesting work. If you are on the Engineering and Architecture side of the house, this is a huge win. Lots of ability to introduce new technology to solve scale problems, as well as opportunity to "patch up" the technical debt. If you are in the sales world, the pipeline just seems to be wide open and continues to provide lots of revenue opportunities.

    If you get in with the right group of folks, you'll find yourself besides those that think on a scale of the bigger companies that do cloud. They are only interested in next-generation technologies that will solve big problems as well as bolster the environment to the next level.

    If you are a self starter, and can power through the politics, you can find yourself in a position to help contribute significant change that can help drive and shape the business. But that's IF you can power through the politics.

    Unlimited PTO is good, as you never have to worry about taking 2 weeks off a few times a year.

    Cons

    This company would love for you to think they are a fun, easy going start-up, that values their employees and takes care of them for their heroic acts. The reality is, this company is far from laid back, and are so fundamentally broken at their core, they often times burn their employees out because of the lack of structure and willingness to intercede to ensure they take care of their employees. The company will ask and ask and ask, and it's always under the pretense that "The customer wants it". Need something escalated? No problem, merely drop the 4 magic words: "The customer wants it". It's great to be maniacal about customer service, but it's a recipe for disaster when you have no standards, and you are an IaaS servicing Fortune 100/500 companies.

    This company is sales driven, 110%. While that's usually not a problem, the problem here is sales has ZERO filter, and has NO accountability to the engineering and architecture teams that have to Architect, Design, Deploy, and operate all the environments. This applies to software engineering, network engineering, systems engineering, and anyone else in the deployment chain.

    Unfortunately, this org is loaded with a mix individuals with traditional Enterprise IT Mindsets. And while this is not always a bad thing, the types referenced here, are those that resist change regardless of merit, or make up reasons why NOT to even look at a solution to a problem that isn't based on anything other than the individuals "opinion". The second that change is introduced, many of these folks become combative, and have NO issues going behind everyones back to upper management to squash the initiative. This is not an isolated incident. This is a normal day to day happening across every component of the org. I've heard complaints from all forms of engineering, architecture, and operations even. This is absolutely due to the lack of engagement in middle management, and the fact that the Executives will quite literally, step in and make command decisions on behalf of Engineers and Architects without first hearing both sides.

    Operations is, to say the least, one of the biggest pain points of Virtustream. Unfortunately, the leadership at present seems to be way in over their heads, and is often more interested in the politics in their roles, than wrapping their arms around the massive technical debt the company has incurred over the last 5 years, and fixing it for good. Much of the management come from traditional Enterprise IT backgrounds, haven't worked at the scale Virtustream operates at, and certainly have not faced the problems a company of this size is facing. Thus, they don't know how to approach the problems they face with anything other than the old school Enterprise IT mindsets that got the business into the position they are presently in.. When you combine that with the individuals that fight change tooth and nail, you find yourself in a loop fighting the same battles, every day, with the same people.

    Work and life balance is perhaps one of the worst I've seen in over 24 years as a professional. The company will take, and take, and take. If you answer your phone, or respond to email, they will not hesitate to ask you to abandon your families, or work weekends, and it's always under the guise of "For the customer" and a manufactured deadline so that a PM can check off a box. This would be just fine, if there were recognition that this was happening, and they in some way compensated those that go the extra mile on a regular basis. Instead, I've watched 8 people quit the company in the last 20 days from each of the branches of the technical side of the house. Again, not an isolated incident.

    Advice to Management

    EXECUTIVES - TRUST in your middle management to work with those below them. STOP micro-managing Technology and the direction that YOU think we should take. TRUST the professionals you hired to solve the scale and growth problems you face.

    MIDDLE MANAGEMENT - ENGAGE your Executive Leadership, understand the business direction. ENGAGE your managers, and UNDERSTAND what their issues and pain points are. EMPOWER them to succeed and allow them to be upset, and most importantly, let them PROTECT their employees and respect that.

    MANAGERS et al - UNIFY YOUR EMPLOYEES & SET EXPECTATIONS - You absolutely MUST give your employees a singular vision and you absolutely, positively, without doubt, MUST give them all the same marching orders, or at least marching orders that lead them all to that Unified and Singular vision. That is what's lacking. You have too many groups from too many backgrounds, operating in too many ways. You have to identify with them, figure out what the VISION is, disseminate the information, and align everyone.

    Right now, this place is a "boys club", and the games being played are disturbing up at the Director and VP level. If you want to keep talent around here, start acting like they matter. Whether it's talent in Sales, or talent in Engineering and/or operations (Software/Systems/Network). If you aren't aware of the massive exodus taking place on all the teams over the last 45 days, you should be. And be honest with yourself. If you are, you'll find that yes, Virtustream has a HUGE culture problem, and we cannot retain critical talent.

    The company motto is "Go Big, Win Big". Well, if you believe that, you need to GO BIG in all it's forms. Treat your employees like they matter in a BIG way. Show them that Virtustream see's their value is BIG. Applaud change. Value innovation. Put it on center stage for all to see, and SHOW THE ENTIRE COMPANY how you value GOING BIG, so .

  3. Helpful (7)

    "Watch your back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Virtustream full-time (More than a year)

    Pros

    Great technology / lots of talent to work with / extraordinary situations that will challenge you to be creative / reasonable compensation / encouragement to stretch out of your comfort zone / opportunity to work for lots of different customers / never boring

    Cons

    Upper leadership is not paying attention to middle management and missing all of the indicators about ineffective middle level leadership. Account execs not held accountable for solid deals (lots of promises made by sales that are not reasonable to fulfill by the architects and engineers). Step out of line and the knives will be there in your back.

    Advice to Management

    If you are going to accept engagements that are technically challenging - accept the implicit risk that comes with those engagements. Talent will walk quickly when asked to think out of the box and their backside isn't protected in the process.


  4. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virtustream full-time (More than 3 years)

    Pros

    Great leadership team. great vision and great IP that was a competitive advantage.

    Cons

    growing pains. growth was at times faster than could easily be handled but we got through it


  5. "Exciting place to work with tons of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virtustream full-time (More than 3 years)

    Pros

    Management that recognizes achievement
    Ability to grow with the company

    Cons

    Possible to be stretched thin due to the startup nature of the company.


  6. Helpful (3)

    "Buckle Up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CISO in Bethesda, MD
    Current Employee - CISO in Bethesda, MD
    Recommends
    Positive Outlook

    I have been working at Virtustream full-time (More than 3 years)

    Pros

    Virtustream is in hyper-growth mode. Our IAAS services, Cloud Orchestration software and Compliance Management Software suites are exceeding customers expectations and we are growing extreamly fast to deal with demand

    Cons

    "B" level folks need not apply.

    Advice to Management

    None. Management has the experience and capabilities to deal with our hyper-growth and business development strategy.


  7. Helpful (4)

    "Start-up Culture in High Growth Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Bethesda, MD
    Current Employee - Senior Vice President in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virtustream full-time (More than a year)

    Pros

    The company is a leader in a high growth area (cloud), with a focus on bringing Enterprise applications (such as SAP) to the cloud. It's a mix of very smart infrastructure engineers, software developers, and business / tech savvy leadership. The rapid growth opens up new opportunities to grow and take on new challenges. Results are rewarded. Everyone works hard and brings deep expertise.

    Cons

    Start-up culture. Not a lot of structured roles -- have to be willing to adapt to the high priority needs, driven by customer demand. This is great for some , but not for everyone. Folks that come from a large company culture have trouble adapting. Even management roles have hands-on work ... Can't be afraid to dig in and get your hand dirty.

    Advice to Management

    Keep hiring great people and keep up the rapid growth in a hot industry.

  8. Helpful (2)

    "Extremely fast paced environment, excellent technology, great/fun people, culture of innovation and ownership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virtustream full-time (More than 5 years)

    Pros

    Great leadership, accountability, surrounded by smart people wrt all facets of business and technical disciplines, extraordinary personal/career growth opportunity, great cadence and pace between the Executives and staff

    Cons

    Do not apply if you are looking to coast, this is an extremely fast paced environment, and you will fall behind quickly if you are not a hard/smart worker

    Advice to Management

    Continue the innovation trend and fast action.


  9. Helpful (3)

    "Exciting, Fast-paced, challenging place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Bethesda, MD
    Current Employee - Senior Vice President in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virtustream full-time (More than 5 years)

    Pros

    One of the main things that I enjoy about working at Virtustream is that we are on the cutting edge of cloud technologies and actually helping to shape the cloud industry. I’ve been in IT both deep technical work and general business for over 25 years, even owned my own company for almost 9 years of them. Like all things that are worthwhile, the work here is hard, fast-paced and challenging. I’ve learned more in the past 5 years at Virtustream than I learned in the previous 10 years. I get to work with extremely smart, motivated, hard-working people every day and we have a world class IaaS running workloads for some major enterprises and a cloud management software that is making waves in our industry.

    Cons

    Virtustream is a start-up company and that means hard, fast-paced work and the need to react quickly. You must be able to wear multiple hats and have the chops to shift out of your comfort zone and apply your intellect to areas that you may not have thought of approaching. If you like hard work, a challenge and moving quickly with a chance to stretch yourself professionally then this is the place for you.

    Advice to Management

    Keep up the focus on attracting and retaining the word class talent for which we’re known.


  10. Helpful (2)

    "Rewarding experience working with extremely bright and motivated people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal in Bethesda, MD
    Current Employee - Legal in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virtustream full-time (More than 3 years)

    Pros

    Teamwork and collaboration is highly valued. Very involved pro active and involved management team. You work hard but always feel it is appreciated and co-workers and management take the time to acknowledge your contribution and show appreciation. Great office culture working with people you genuinely like.

    Cons

    Challenging and fast paced work environment where you have to be smart, motivated and willing to work hard in order to succeed.

    Advice to Management

    Continue on current path with respect to management of employees and office culture as the company continues to grow.


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