Visa Inc. Business Leader Reviews | Glassdoor

Visa Inc. Business Leader Reviews

Updated October 9, 2016
136 reviews

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Business Leader

2.1
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Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
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  1. Helpful (14)

    "Great company - Limited opportunities !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in San Francisco, CA
    Current Employee - Business Leader in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Visa Inc. (More than 3 years)

    Pros

    Industry leader with best in class products that make selling process easier to manage. Relatively good benefits and compensation.

    Cons

    If you wanna get promoted or have a substantial salary increase, you may probably should leave the company and maybe come back again ! No real opportunities to grow within the company.

    Advice to Management

    HR needs to develop a new strategy to attract/keep talented people.


  2. Helpful (8)

    "UI/UX Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Foster City, CA
    Former Employee - Senior Business Leader in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Worked with mostly smart people. You can tell that the engineers were into their job, and some PMs really just wanted to produce good products.

    Cons

    If you left the engineers and some of the Product people and designers in a vacuum, the output would have been great. But there were too many middle and senior managers impeading things. Just because you talk about being Agile does not make you Agile.

    Advice to Management

    Let people do their jobs and help them be more organized as a bigger group.


  3. Helpful (24)

    "Current management Lacks maturity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in Foster City, CA
    Current Employee - Senior Business Leader in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 10 years)

    Pros

    Was a great place to work for earlier. Branding is good.Well established company. Salary is good and perks is good.

    Cons

    This was a great place to work for but today it has become a toxic environment. Some of the issues that really frustrates me are

    Bureaucratic environment
    Slow in adapting to changes
    To many changes in management structure
    Promotion and growth based on knowing people and not talent.
    Not investing on the right talent and skill set
    Investing on people who try to manage up and not bothered about the people below them
    Expected to say YES to management or else sidelined
    Current technology leadership team have no transparency and have invested in a top:down approach instead of bottom:up approach
    Prioritization is not well defined and every day fires are bubbled up too quickly
    No appreciation for managers
    Whole workforce transformation into India not managed very well
    No leadership team in India who understands what are the current process and challenges and talk about transformation on the day one
    Work life balance is not very great

    Advice to Management

    Trust your team
    Hear them and believe them
    Get real technical people on leadership team who has experience running services rather recruiting from Ivey college


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  5. Helpful (36)

    "What once was great now crushes the spirit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in Foster City, CA
    Current Employee - Senior Business Leader in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    Diminishing by the day. Client focus is good. Focus on innovation is great. Really smart and respected SVPs.

    Cons

    Environment is crony based, CYA, and cut throat. HR is slow, clunky, and implements policies that crush collaboration (you compete fiercely against peers for bonus $$ - they succeed too much, you're screwed and everyone knows this). Interns relocated from overseas will get full relocation while 10 year employees must pay their own way. Force placed ratings are borderline unethical in that executive management continually denies this policy exists. All high performing & newly promoted staff receive 2's (out of 4) by rule (no matter what their performance) and thus are disqualified from any equity grants. Staff 2-3 levels below will receive these valuable grants however - no incentive for long term commitment and growth for dedicated and high performing middle management. Executive management''s response is if you don't like it, work for MasterCard.

    Advice to Management

    Revise end of year rating scale. Eliminate force placed ratings. Change the poisoned cut throat culture of this once amazing and talent nurturing place to work. Stop the good ole boy hiring at the top and bring in people first individuals. Invest in current staff rather than paying top dollar for external light weights.


  6. "Challenging, must be proactive, strong interpersonal skills, sound business judgment, travel abroad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in Miami, FL
    Current Employee - Senior Business Leader in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time

    Pros

    Great atmosphere, excellent teamwork, strong professional backgrounds, diversity, strong and easy to access senior management

    Cons

    Matrix organization makes it too difficult to continue growing. Limited relocation opportunities internally. Senior Executives spent too many years in the same position.

    Advice to Management

    Continue promoting carreer development.


  7. Helpful (41)

    "Used to be THE place to work in the industry!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Foster City, CA
    Current Employee - Business Leader in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 10 years)

    Pros

    Talented workforce. Interesting assigments & work.

    Cons

    Years ago, for anyone in the payments industry Visa was THE place to work...and when I first started, it WAS the place to work. We worked incredibly hard but didn't mind doing so as we felt appreciated. Since day one of the new board and executive management team the morale and company as a whole has changed. It's clear we are the grunts and you are in charge...you've made that incredibly clear year after year...staff meeting after staff meeting (by the way you talk down to staff). Year after year, benefits have been stripped while executive management lines their pockets with massive bonuses and compensation.

    Advice to Management

    Stop pillaging the Visa village...try and leave a positive legacy behind when you leave like your predecessors before you. We all know you are it for short term gain while the rest of us truly LOVED this company before you came (and hopefully after you leave - which can't be soon enough!)


  8. Helpful (38)

    "Broken corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Foster City, CA
    Current Employee - Business Leader in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    -Brand name
    -Company is not going to go bankrupt
    -You can hang out and not do a lot of work, if that's what you like

    Cons

    -Culture of extreme fear. Always worried that you will make a mistake (on something that you were never told you should/shouldn't be doing) and be publicly humiliated for it
    -Lack of career growth or any career paths (unless you benefit by nepotism - e.g., are an Indian male of a specific caste)
    -Dishonest HR and Executive team (sold on specific benefits and growth opportunitites to be recruited, only to find them pulled away in a careless manner
    -Dull workplace, unless you like working on the same tasks for the rest of your career (must stay within the swim lanes and keep quiet)
    -Such an uptight environment (have to follow all of these steps, gain approvals from all of these things to do just the most simple tasks)
    -No work from home option (perception that if you're not in the office, you are not working); completely detached with reality, especially millenials
    -Given a good salary to start but virtually no raises/stock, promotions. Quickly, you'll realize you are falling further and further behind the comp of other Silicon Valley organizations

    Advice to Management

    Nothing, they don't care. Others have complained about having the pension taken away and healthcare costs go up 20% annually, despite record profits. The HR team held info sessions, but this was just lip service, while the executives make their tens of millions. For all the potential job applicants, unless you are desperate for a job, stay away. You will be miserable here.


  9. Helpful (18)

    "Career Growth is a Joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Leader in San Francisco, CA
    Current Employee - Senior Business Leader in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 8 years)

    Pros

    Visa is a great place to tread water, stay under the radar, do a "good" job but nothing more- you will be paid well and have a good work life balance.

    Cons

    Career growth is 100% dependent on who you know and not on what you know or what you do or have done.
    Promotion are not merit based, there is so structured approach, you have no idea why some are promoted and others not- there is zero transparency to the process.
    The best way to advance your career is to leave and come back..
    Visa likes to hire externally and give new employees really big, inflated titles.
    Performance is force-ranked.. Remember, not everyone can be "successful" most employees, regardless of how well they have done in a year, you will be ranked "Partially Achieved".

    Advice to Management

    Take a closer look at HR leadership...


  10. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Business Leader in Foster City, CA
    Former Employee - Business Leader in Foster City, CA
    Recommends
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 5 years)

    Pros

    International colleagues, commute, work family balance, bonus, on site cafeteria, and easy access to lunch areas in surrounding neighborhood

    Cons

    Perks went away, cafeteria was subsidized but underwent change in management, so the food options were more limited, then got better


  11. Helpful (4)

    "Politics and bureaucracy impede success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Palo Alto, CA
    Former Employee - Senior Business Leader in Palo Alto, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Visa Inc. full-time (More than 3 years)

    Pros

    Benefits are great and that's about it

    Cons

    Very political, frequent mini layoffs, very bureaucratic and who gets promoted depends on the whim of management

    Advice to Management

    If you want to be a startup you need to get rid of the lifers in middle management