Visa Inc. Reviews | Glassdoor

Visa Inc. Reviews

Updated June 21, 2018
978 reviews

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3.2
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Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
120 Ratings

978 Employee Reviews

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Pros
Cons
  • "Work-life-balance can be weighted more to work" (in 101 reviews)

  • "Senior management empower only their favorite reports and never care of motivating the team" (in 96 reviews)

More Pros and Cons

  1. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lehi, UT
    Current Employee - Customer Service Representative in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Good bens and workplace amenities

    Cons

    Up tight and not the best schedule options

    Advice to Management

    Loosen it up

    Visa Inc. Response

    Mar 14, 2018 – The Visa Team

    Thank you for the five-star review! Glad to hear that you are enjoying the benefits and working environment here at Visa.


  2. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Foster City, CA
    Current Employee - Senior Financial Analyst in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Very well balanced management team and great business model.

    Cons

    Nothing major to be concerned about.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Foster City, CA
    Current Employee - Account Executive in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Great brand dedicated to diversity and doing right in the community.

    Cons

    Like most orgs that are large, Visa is very slow to adapt to competitive threats and at times relies upon their brand awareness instead of being nimble with products and services changes that need to happen.

    Advice to Management

    Be more nimble with product and sales based directions.


  4. Helpful (8)

    "Things are looking better but culture is just 'OK'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    - Strong business results
    - Good place to be if you want be somewhere for many, many years
    - CEO is trying to keep the company ahead of the curve, ahead of competition and instill innovation
    - Good collaboration in some areas and friendly culture on the surface

    Cons

    - can be politically driven where decisions on people are based on biases and first impressions
    - while nice culture on the surface, as you get closer to working with SVP and Executives, you see very egotistical, hierarchical and mean spirited behaviors-- very old school way of management that doesn't work with newer generation of employees
    - Taking risks can be tricky and career limiting. A lot of micro management and reactive with managers because they are afraid of mistakes in their team
    - Compensation is average especially in the Bay Area. Could be better considering revenue of company

    Advice to Management

    Really listen to your people. Don't assume you know it all because you're in management or leadership. Help change the culture where taking risks and making mistakes are ok... your micro management doesn't help and just stifles learning and creativity.

    Visa Inc. Response

    Jun 22, 2018 – The Visa Team

    Thank you for your thoughtful review and feedback. It’s great to hear that you see the value in our business model and long term career opportunity. With our Leadership Principles as our guide along... More


  5. Helpful (4)

    "Outdated, underpaid, easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Denver, CO
    Current Employee - Software Engineer in Denver, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Quiet, boring, not challenging. Good health and 401k.

    Cons

    Outdated work environment, slow and old. Company is kind of trying to improve but the infrastructure is too rusty and established to change. The tech stack may be replaced in 20 years if we're lucky. The code base was written mostly by people who learned the language on the job.

    Advice to Management

    Spend more money on software engineers.


  6. "Strong team oriented environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Auditor in Foster City, CA
    Former Employee - Internal Auditor in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time (More than 5 years)

    Pros

    Smart effective people, with many opportunities available for growth.

    Cons

    Workload makes it difficult to strike a balance.


  7. Helpful (1)

    "SR. QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Best Technology,Good learning, Shuttle service

    Cons

    Environment issues for QA, Big stories

    Advice to Management

    Equal treat to all

  8. Helpful (4)

    "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 8 years)

    Pros

    Changing environment with challenges. Opportunities to learn and gain experience are there. Compensation and benefits are above average. Steep learning curves for new employees. Brand and values are exceptional. I believe management cares about staff.

    Cons

    Work-life-balance can be weighted more to work. Politics and titles can impair progress or advancement. Change can be good but too much can be dispositive. We lean dispositive. Bureaucracy and red tape make the company less nimble.

    Advice to Management

    There is talent at the company, pay attention to them.


  9. Helpful (9)

    "Slow Dull culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Lots of perks, good salary

    Cons

    Very few opportunity to learn

    Visa Inc. Response

    Jun 22, 2018 – The Visa Team

    Thank you for this review. Our benefits and competitive compensation are indeed some things we are very proud of at Visa. We also appreciate your feedback about learning opportunities and encourage... More


  10. Helpful (1)

    "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Foster City, CA
    Current Employee - Senior Financial Analyst in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Leadership moving to make workforce more inclusive and diverse. Compensation is competitive and benefits are great.

    Cons

    Company moves very slow, career development at junior levels are challenging.

    Advice to Management

    Develop junior talent.


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