Visa Inc. Reviews | Glassdoor

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Visa Inc. Reviews

Updated February 20, 2018
945 reviews

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US - All CitiesFull-timePart-time

3.1
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Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
99 Ratings

945 Employee Reviews

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  1. Featured Review

    Helpful (17)

    "Change is Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    - Always good to see respected big brands continue to evolve and change. Great time to be here to try new things. You can carve out your own role here and won't be just a number
    -Amazing innovation happening. Org/business strategy changes for the better
    -Dynamic, credible and authentic new CEO who values employees. He cares about people and wants to develop our leadership
    - Great benefits - they keep adding more and more

    Cons

    -Change is good, typical growing pains associated
    -Some tools and processes are challenging, but being addressed at highest levels

    Advice to Management

    -Keep open communication coming. CEO's straightforward style helps give context to change

    Visa Inc. Response

    Mar 27, 2017 – The Visa Team

    Thanks for the five-star review- happy to see that you’re enjoying all the good that’s happening within our organization! We agree that it is a time of positive change and look forward to what’s... More


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Foster City, CA
    Current Employee - Analyst in Foster City, CA
    Recommends
    Positive Outlook

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Culture and challenging work all around

    Cons

    Competitive and challenging , thats it

    Advice to Management

    Hear employees and take action

  3. "Good place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in America, OK
    Former Employee - Marketing in America, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 8 years)

    Pros

    Professional environment. Respectful employer and employees. Resources available to do business and stay connected to latest in technology and management. Multicultural

    Cons

    Political environment. Lack of focus on business results. Conservative. More focused on achieving the expense budgets with little concern on volumes and transaction.

    Advice to Management

    Be more driven to results. Take advantage of all the data available to truly create a result driven culture.


  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lehi, UT
    Current Employee - Customer Service Representative in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Good bens and workplace amenities

    Cons

    Up tight and not the best schedule options

    Advice to Management

    Loosen it up


  5. "Invested in the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Foster City, CA
    Current Employee - Financial Analyst in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    Investing heavily in maintaining competitive positioning in value transfer industry

    Cons

    Large companies tend to have gaps in vertical communication between senior leadership and ground level employees

    Advice to Management

    na


  6. Helpful (5)

    "Almost everywhere you want to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Miami, FL
    Current Employee - Senior Director in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    -Strong growth and great financial performance
    -Interesting industry, trends and work
    -Investing for the future internally and externally
    -Generally nice culture, experienced professionals that are capable and knowledgeable
    -A lot of opportunity to make and impact and grow in and with the company

    Cons

    - Poor people management culture means your career is really 100% up to you — even if you are a top performer
    - Underinvested in tools, overinvested in policy and process; painful to get things done
    -Highly siloed organization makes for difficult decisions making; few people have holistic understanding of business
    -Financial performance hasn’t often been shared with average employees; moving up in Visa means significant salary compression

    Advice to Management

    Focus more on efficiency and keeping top performers engaged and growing; and don’t expect middle management to do this for you... they have learned to manage up without delivering


  7. Helpful (2)

    "Awesome Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Foster City, CA
    Current Employee - Risk Analyst in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Competitive Pay
    Great Benefits
    Good work life balance
    I've had great managers that really care about you
    Company seems to actually care about employees. Annual Employee survey, also cheesy and not extremely effective to measure/solicit feedback are scrutinized and taken extremely seriously by management. Each year they really try to help improve.

    Cons

    No free food
    Not super high tech
    Slow moving company bc of size

    Advice to Management

    Please work on HR & Talent Management. We move wayy to slow and lose competitive hires, especially in the silicon Valley.

  8. "Senior Quality Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Engineer in Denver, CO
    Former Employee - Senior QA Engineer in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Good people to work with

    Cons

    very slow process to work


  9. Helpful (1)

    "Great benefits, cutting edge environment, but very rigid processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Highlands Ranch, CO
    Current Employee - Systems Analyst in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    The pay is fantastic, the bonuses, healthcare programs, and stock benefits are also fantastic. Visa is great for work-life balance and you'll always have work to do.

    Cons

    Everyone in every position is going to have to do mundane work. Due to the nature of Visa, there is a lot of pressure to perform, and they are not forgiving when it comes to making mistakes. You end up doing work that is probably below your level of competence a fair amount of time.

    Advice to Management

    If anything I'd advise to listen to your engineers a bit more, but really I have no grievances with upper management.


  10. Helpful (2)

    "Customer Service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL
    Recommends
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Lots of benefits comparable to the top of the line.
    -Healthcare
    -tuition reimbursement
    -Legal Plan
    -401K
    -life insurance
    -on site Gym
    Amazingly diverse workforce.
    A culture driven by change

    Cons

    Lots of implementations made without consulting the actors who will be most affected mostly technological changes that impact the way of doing / handling operations are made without gathering agents feedback .


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