Visa Inc. Reviews | Glassdoor

Visa Inc. Reviews

Updated April 20, 2018
959 reviews

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3.1
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Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
109 Ratings

959 Employee Reviews

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Pros
Cons
  • Less work life balance as compared to other companies (in 96 reviews)

  • Senior management empower only their favorite reports and never care of motivating the team (in 96 reviews)

More Pros and Cons

  1. "Review of Visa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Foster City, CA
    Current Employee - Program Coordinator in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Great work life balance, great people, lots of people to receive mentorship from, and many opportunities for internal mobility. Great benefits as well for full-time employees (bay area offices).

    Cons

    No free food. Lots of tools company uses can sometimes change within a year.


  2. "Great Company but process driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Management in Foster City, CA
    Former Employee - Program Management in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time (More than 3 years)

    Pros

    Great people who want to take Visa to an IT company rather than just a financial institution. Visa working really well in the services field.

    Cons

    Process driven and in some cases lack of flexibility

    Advice to Management

    More flexible culture - allow agility

  3. Helpful (1)

    "Great on-boarding experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Highlands Ranch, CO
    Current Employee - Director in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    There is so much information that is organized really well. It has been a very easy onboarding process.

    Cons

    Still very much a new employee, no cons at the moment.

    Advice to Management

    Keep it up!

    Visa Inc. Response

    Apr 12, 2018 – The Visa Team

    Thank you for your five-star review and welcome to Visa! We are always working to evolve and improve our onboarding experience for new employees and we're pleased to hear that the process has been... More


  4. Helpful (2)

    "Great, stable placec to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    Amazing benefits, 5% double-match on 401k, so basically 10% additional income as 401k contributions. Many health insurance options. Subsidized lunch in FC cafeteria.

    Cons

    A bit stodgy compared to other places I've worked. Big corporate office can make it hard to get stuff done.

    Advice to Management

    HR needs to work on mentoring employees so they continue to grow in their roles.

    Visa Inc. Response

    Apr 3, 2018 – The Visa Team

    Thank you for the five-star review! Our benefits and people just like you are certainly something we’re proud of here at Visa. We also value the feedback about your experiences and while we are... More


  5. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    Speech is consistent with a place that wants to provide good working conditions for employees.

    Decent benefits. Coming from other industries they might be ok, not great, not bad... ok

    Cons

    The issue is when the rubber hits the road on most of the HR/workplace initiatives.

    Work-life balance and work culture are something that requires more than a PowerPoint... culture of never disconnecting and overworking seems to be a habit in some areas... not all

    Advice to Management

    Pay attention to leadership behaviors that deteriorate work environment. Change has to come from the top to be effective... but not just words, measure actions and behaviors.

    Measure workloads and staff accordingly. Define backup plans for each role.


  6. "Sr Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Good company to work for

    Cons

    There are hardly any down sides

    Visa Inc. Response

    Apr 3, 2018 – The Visa Team

    Thank you for your positive review! We’re so happy to hear that you enjoyed your time working at Visa.


  7. Helpful (1)

    "Review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Foster City, CA
    Current Employee - Software Engineer in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    Balanced work life.
    Good compensation and benefits.

    Cons

    A complete POC company.
    Very Slow paced.

    Visa Inc. Response

    Apr 12, 2018 – The Visa Team

    Thank you for your review. We’re happy to hear that you’re enjoying your employee benefits at Visa. We value the feedback of all of our employees and we encourage you to share your concerns with your... More

  8. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    Tons of smart, experienced people
    Cool projects and products with real impact
    Good work/life balance (mostly)
    Great respectful culture.
    Awesome CEO

    Cons

    Lack of responsibility assumption. Varying focus on execution and responding to colleagues.
    Overly focused on running the business to budget. What you thought you had at the beginning of the year is often not what you end up with, and the outcome of spending receives a lot less consideration than meeting the numbers.

    Advice to Management

    More 'lean methodology' focus on products. I realize it's hard given the focus on security and protecting the brand, but lean methodology in business means perfect does not always win in the market.

    Visa Inc. Response

    Apr 8, 2018 – The Visa Team

    Thank you for the positive review and your feedback. We value the feedback of all of our employees and encourage you to share this input with your manager for additional visibility.


  9. Helpful (4)

    "Charlie's last words"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 5 years)

    Pros

    I used to be proud to work at Visa. VPs, directors and managers used to serve Christmas lunch to all the employees, and they keep the doors open so that they can listen to what employees had to say. They also provided payment solutions to minorities who are impaired and cannot find the decent jobs. Thus, they cannot open the bank accounts, Visa provided reloadable cards to those people. They tried to contribute to the society around the world. That's what I liked about Visa, and I hope that Visa culture comes back in the future.

    Cons

    There are so many negative aspects about Visa. One thing that I could hardly understand is that they still keep some of the employees who were involved in the inside fraud. There are much more about Visa that is related to organization crimes whether it is inside or outside including Wells Fargo fraud cases.

    Advice to Management

    I was fired on the same day that Charlie, former CEO, resigned. He sent an email to each employee. He said " I encourage you to be brutally honest to yourself." I hope it still remains the same. What Visa can do is more than anyone can expect. Be the great company that can contribute to the society without having fear even though it causes the damage to Visa's reputations. By the way, I was fired because of my PTO was never approved by my manager who intentionally wanted to fire me, and that manager still works at Visa even though she was involved in the inside fraud.


  10. Helpful (9)

    "Good company, lacks tech & product leadership though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Foster City, CA
    Current Employee - Product Manager in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    Good benefits ( shuttle service, health package, 401k )
    Some planning process annually though that is tiresome
    Inclusion of women at many levels in the company though hardly any women at the SVP / President levels except for the CMO

    Cons

    - Many! Tech productivity tools don’t work as expected
    - most teams are doing incremental work and the ones that do innovation get blocked in launched in those products
    - Pay is not necessarily on par with the market
    - teams are very distributed causing meetings at odd hours for many ppl
    - employees not challenged by leadership for creative thinking
    - decision makers cannot decide on which products to retain or kill

    Advice to Management

    Adapt to current times in industry or get wiped out!

    Visa Inc. Response

    Apr 8, 2018 – The Visa Team

    We appreciate your review and feedback. In the spirit of one of our leadership principles, “We Collaborate," we have formed a dedicated taskforce that is working to improve internal tools and... More


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