Visa Inc. Reviews | Glassdoor

Visa Inc. Reviews

Updated May 20, 2017
1,634 reviews

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1,634 Employee Reviews

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  1. "Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Database Engineer in Bellevue, WA
    Current Employee - Staff Database Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 10 years)

    Pros

    Great benefits and lots of learning opportunities

    Cons

    Sometime hard to work with other groups and slow to get jobs done.


  2. Helpful (1)

    "Senior Staff Systems Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Systems Engineer in Austin, TX
    Former Employee - Senior Staff Systems Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 10 years)

    Pros

    Diversity (excellent), salaries (competitive), office facilities (good), health benefits (decent but declining in the name of reduced operating costs & other factors).

    Cons

    The new senior (and even mid-level) management is too short-sighted for their own good due to individual & corporate greed. Too many risks to security, brand, & operational availability are being made.

    Advice to Management

    If you want to retain and attract the sort of talent that helped build Visa and bring your employee satisfaction numbers up to competitive levels, you'll have to shift back from the greed-driven, shareholder-based operating paradigm (post-IPO) to a stakeholder-based one (think pre-IPO) that seeks to benefit others besides C-level execs and the like.


  3. "Senior Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Miami, FL
    Current Employee - Senior Director in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 8 years)

    Pros

    Employee benefits
    Continuously growing
    Changing industry
    Innovation is in the agenda

    Cons

    Hierarchical
    Medium age must be around 50


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  5. Helpful (2)

    "Typical big company, but with unique challenges and opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Pretty good pay and benefits. Big company with lots of opportunity to move around/promote. Should be a strong company for many years with the continuing shift from cash to cards and mobile payments.

    Good place to go if you want to "do the minimum" and go home. Also, can be a good place to go to get promotion and raise, stay for a couple years then leverage that for another promotion and raise at different company.

    Cons

    Slow decision making. Silos. High employee turnover in certain teams. Risk averse because network security and reliability is the top priority, as it probably should be. Also, heavily regulated as part of the financial services industry. The downside of that is that any change or new idea has to be approved by multiple layers. People managers are below average for an organization this size.

    Advice to Management

    Hire/train people to be good people managers. Keep working on making the company more nimble.


  6. "Call center representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Miami, FL
    Former Employee - Call Center Representative in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Meet great multilingual individuals, people around my age (20's) apply the most to work there. You work on your ow computer. System is easy to use. They provide great training and nesting.

    Cons

    Translated calls take up too much time.

    Advice to Management

    Great work !


  7. Helpful (16)

    "Good company but bad leaders on technology side"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Project Manager in Foster City, CA
    Former Employee - Technical Project Manager in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    -Company ethics are good, meaning fair policies are there but that does not mean they are followed by leaders.
    -Benefits are good

    Cons

    New leaders, especially on technology side have a very bad work style. Favoritism, mangers are keeping their bosses happy while putting unnecessary work pressure on subordinates. Layoffs are common, that has resulted in very unsecured work environment .

    Advice to Management

    Be leaders by nurturing a healthy work environment.


  8. "Just got started - Amazing so far!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Support Associate in Miami, FL
    Current Employee - Senior Account Support Associate in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (Less than a year)

    Pros

    Just started working here, the people here are amazing and filled with energy. Awesome environment to be a part of.

    Cons

    Haven't encountered any cons as of yet.

    Advice to Management

    None


  9. Helpful (24)

    "Terrific brand but toxic environment, Senior Director Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    There are some really good people at Visa and the brand is very strong, so they are positioned to be the leader in a dynamically changing category. The product team is strong, growing, open minded & very dynamic. The new CEO seems really terrific.

    Cons

    The problem is most senior management is weak and people are more concerned about their own career than how the company is doing. So you end up having data buried or massaged to look positive. People do not want to hear truth, they want to show how successful their work is. The politics are worse than any company I have ever been in, where people are not invited to meetings based on title and not encouraged to be open and honest. There are groups that are better than others, but if you are looking to have a meaningful impact and care more about the company than your own career, this may not be the right fit for you. The company does not reward good managers and leaders. And so when the annual reorg comes up, the people at senior levels that are causing this bad culture stay.

    Advice to Management

    Take a look at senior management and get people in who care about doing the right thing for the future of the company/


  10. Helpful (1)

    "Never a Better Time to be at Visa!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Marketing in San Francisco, CA
    Current Employee - Vice President Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 10 years)

    Pros

    Amazing brand
    Solid business model
    Strong innovation
    Great new leader in CEO Al Kelly
    Big focus on employees
    Great people and nice culture

    Cons

    Sometimes process gets in the way but management is working on it
    Some managers are not strong
    No more cons I think of!


  11. Helpful (9)

    "Run, Forrest, Run! if you are in Digital Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Foster City, CA
    Former Employee - Product Manager in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than a year)

    Pros

    Strong brand name, good benefits and market value if you are in digital group because of the kind of partners you associate with (Apple, Google etc.)

    Cons

    My title sums it all. I don't even know where to start but if there is one place where you can learn how NOT to lead and treat people with disrespect then you are at Visa. There is racism as an icing on the cake.

    Learn whatever you can in terms of career progression and run as fast as you can.

    Advice to Management

    Grow up!


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