Visa Inc. Reviews in San Francisco, CA | Glassdoor

Visa Inc. San Francisco Reviews

Updated July 24, 2017
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San Francisco, CA Area

2.7
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Visa Inc. CEO Alfred F. Kelly, Jr.
Alfred F. Kelly, Jr.
40 Ratings

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  1. Featured Review

    Helpful (3)

    "Change is Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    - Always good to see respected big brands continue to evolve and change. Great time to be here to try new things. You can carve out your own role here and won't be just a number
    -Amazing innovation happening. Org/business strategy changes for the better
    -Dynamic, credible and authentic new CEO who values employees. He cares about people and wants to develop our leadership
    - Great benefits - they keep adding more and more

    Cons

    -Change is good, typical growing pains associated
    -Some tools and processes are challenging, but being addressed at highest levels

    Advice to Management

    -Keep open communication coming. CEO's straightforward style helps give context to change

    Visa Inc. Response

    Mar 27, 2017 – The Visa Team

    Thanks for the five-star review- happy to see that you’re enjoying all the good that’s happening within our organization! We agree that it is a time of positive change and look forward to what’s... More


  2. Helpful (15)

    "Great company, Bad Technology leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 10 years)

    Pros

    Great Brand, with awesome potential to transform the payments landscape for decades to come.
    Great benefits and compensation

    Cons

    Visa is a great company with good benefits. The current Technology leadership is by far one of the worst I have seen in my 20 yrs career in the technology industry. The current leaders are former program managers who has very low technical skill but very high political skill. Asks bookish questions that are not relevant to technical discussions, which annoys technical managers. Promotes nepotism. One of the Senior Leader joined as an individual contributor less than 3 yrs ago, after three quick promotions, he is now a senior leader responsible for important Engineering and Operations functions and probably more soon. His only qualification for his current position is his political and manipulation skills. Engineering is a transformational role in the organization; Visa needs a transformational technologist and not a politician in this role. This is the current state of Technology leadership at Visa, managed by a bunch of program managers who are politicians and not technologists. My colleagues have more horrible stories of nepotism in their respective product teams, especially in one of the newly formed groups in India.

    Advice to Management

    Visa lost some good technology leaders in the last couple of years who were pushed out in the name of transformation. The leaders who were brought in to lead the transformation are leaving because of politics and manipulative leadership. The motivation levels in the technology division are at its all time low. It’s a shame for Visa to have such a poor technology leadership at such a critical stage in digital evolution of our Brand. Visa needs real technologists to lead the digital transformation. The new CEO offers hope with his technology background. Hope he makes some sensible decisions to transform the technology organization and Make Visa Great Again. #MVGA .

    It's time for Visa Leaders to take notice of the situation and take action before it becomes another Susan Fowler like situation at Uber.

  3. Helpful (29)

    "Sound and Fury, Signifying Nothing at Visa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Foster City, CA
    Former Employee - Senior Director in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 5 years)

    Pros

    Some genuinely good fellow employees
    Work Life Balance can be achieved

    Cons

    Bunch of Senior Managers acting like they have something to contribute
    Nepotism and Politics is more important than performance.

    Advice to Management

    Promote more from within and force managers to attend some training.


  4. Helpful (5)

    "Life at Visa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Good benefits. Opportunities to work with a lot of very bright, driven professionals who are also great team players.

    Cons

    Work-Life balance is hard to come by.
    Lots of ugly office politics; you're rewarded based on whom you know rather than what you do.

    Advice to Management

    It's much easier to promote work-life balance and pay-by-performance verbally but it take serious work to actually make these an every day reality for your employees. Your employees need you, Management, to believe in what you promise and practice what you preach. Otherwise trust in Mgmt is eroded and it gets twice as difficult to rally your employees behind you.


  5. Helpful (6)

    "What you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Analyst in Foster City, CA
    Current Employee - Information Security Analyst in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. (Less than a year)

    Pros

    After the merger with Visa Europe, company is in flux, old way of thinking and doing is being pushed out / retired - so tech future is up for grabs for ambitious tech people. Security SDLC has just been merged with product teams for instance, new SAST tools, new processes (DevOps for all PD teams), performance based bonuses. Many opportunities for training. Fun normal people to work with (ie they have families and lives). Hires come traditional from excellent schools and background. Company culture. Does not tolerate sexual harassment. Constantly improved

    Cons

    Commuting to Foster City is a huge pain. There is a suspicion that the FC campus is going to be closed. Getting more cutthroat, partly due to non-US Asian, US and non-US Indian influx. Management is hit or miss, unstable at times, and much resentment lingers over freezing of defined pension plan. Many old timers left with invaluable longitudinal domain knowledge without proper debrief, being replaced by cheaper new tech savvy go-gethers w/o same commitment to the company. Some minorities and dietary restrictions are not tended to in the cafeterias. MC seems to be further along tech wise for a while now. Very poor time management partly due to poor tech nudges (ie meeting windows only in 30 minute increments by default). People tend to get sick, burnout because of time overload stress and leave with 2 weeks notice.

    Advice to Management

    Make explicit that disruptive people own the failures of the new changes, not just the upside, it's demoralizing otherwise for those who have to implement and hold the bag. Retool incentive structure to incentivize cross group collaborations.


  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (More than 8 years)

    Pros

    Almost all department are going through changes. Some of them are bold changes that are necessary to move such big company forward.

    Cons

    Hard to move things forward quick. All ideas need to run through various departments and no one can make decisions.


  7. Helpful (1)

    "Good company to work for, professional people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Solutions Management in San Francisco, CA
    Current Employee - Senior Director, Solutions Management in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 8 years)

    Pros

    Good Company, professional people, amazing opportunities to develop new ideas and products.

    Cons

    Salaries not high, average benefits comparing to other high-tech companies

  8. Helpful (15)

    "Poor Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Visa Inc. full-time (More than 5 years)

    Pros

    Well recognized brand and good springboard into Payments.

    Cons

    Too many bad managers burden employees that do the actual work. Horrible Human Resources department.

    Advice to Management

    Hire and promote managers that have the skills to manage people.

    Visa Inc. Response

    Jul 10, 2017 – Sr. Director Employer Brand

    We are sorry to hear about your experience with managers. It’s important to us to foster a workplace where all employees feel valued, included, and rewarded for the work that they do. The new... More


  9. Helpful (4)

    "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    The company is good with very efficient business model, so the prospect of maintaining the long term growth is relatively good

    Cons

    Pay is not competitive and demographic is not diversified. Office politic is pretty bad for some dept. Client facing people could get pretty ugly, keep trying to squeeze the deadline


  10. "Large company but with great business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than 5 years)

    Pros

    Middle management feels empowered and has a lot of flexibility to take initiatives.

    Cons

    Difficult to gets things done. Lower accountability which could be pro and con depending on the situation - many times resources do not get used optimally.


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