Vistaprint Reviews | Glassdoor

Vistaprint Reviews

Updated March 25, 2019
397 reviews

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3.5
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Vistaprint CEO Robert Keane
Robert Keane
8 Ratings

Employee Reviews

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Pros
  • "Work Life Balance (can wfh and remotely join meetings)" (in 46 reviews)

  • "Leaders allow team members to have authority and make decisions, very collaborative place, very smart people" (in 33 reviews)

Cons
  • "I had no work life balance here and was expected to work 11 hour days often eating lunch at my desk" (in 11 reviews)

  • "Organizational changes seem to be quite abundant and you have to be prepared to adapt to new projects and technologies easily" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Great company - innovative & collaborative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vistaprint full-time

    Pros

    Leaders allow team members to have authority and make decisions, very collaborative place, very smart people

    Cons

    None! The company is a great place to work.


  2. "Growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Waltham, MA
    Current Employee - Marketing in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than 3 years)

    Pros

    Competitive salary, upward mobility, and new technology.

    Cons

    Role confusion and a lack of clear career pathways.

    Advice to Management

    Create better roles for the need or ask.

  3. Helpful (1)

    "Good place to start or end a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Waltham, MA
    Former Employee - Senior Software Developer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than 3 years)

    Pros

    Ideal place to coast without needing to learn a lot of new technical skills. Will get paid the same as the other developers of the same rank without having to apply yourself. Will receive good training in following the Agile methodologies.

    Cons

    You won't really improve your career skills here. Also be prepared for a lot of busy-work that adds no value to the company. Most of the talent has already left to pursue other opportunities. The majority of the employees that are left are too lazy or stupid to abandon ship.

    Advice to Management

    Keep pushing the same objectives. It provides an interesting study on how much a company can endure before going under.


  4. "Great First Job"

    StarStarStarStarStar
    Current Employee - Marketing Specialist
    Current Employee - Marketing Specialist
    Recommends
    Neutral Outlook

    I have been working at Vistaprint full-time (More than a year)

    Pros

    great people, lots of ability to move between teams, lots of autonomy

    Cons

    culture and changes in leadership/structure


  5. "Tragic fall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than 5 years)

    Pros

    * Used to be a place where you can grow incredibly when the company once retained many talent and leaders.
    * The CEO, Robert Keane, is capable of turning the corner.
    * Executive level do not hide from difficult truths, and is willing to make difficult changes.

    Cons

    The company is suffering from both systemic and people problem. It will prove to be a challenging uphill battle for the CEO and CTO.
    * Agile management fad - the company was too focused on progressive change management, but neglected core fundamental values. Agile adoption was used by prior leadership as means to cost reduction. The move resulted in a massive downsizing of middle to senior level management and QA. Many of those managers were actually great at their job. They were capable of nurturing an environment of trust. The transfers of responsibility and knowledge were never handled right often leaving employees very anxious and disconnected with their work environment. The managers who are left are often the ones who play their politics right, but not necessarily the right kind of managers capable of basic leadership and people skills that are desperately needed in difficult times.
    * Misdirection in technical leadership - the company does not have the right technical leaders to solve a fundamental issue concerning growing business complexity and the need to stay competitive. The technical leaders are incapable of achieving organizational alignment, often leaving the software architecture in disarray costing the business a lot! There is an unhealthy us versus them sentiment among many departments.
    * Hacky agile culture - again here the company tries to scale agile without changing the fundamental work practices. Many software changes as part of a push to introduce rapid product development were forced big changes or failed 3rd party software adoptions that many staff engineers complained would not work, but leadership did not have the guts to pivot essentially giving way to a hacky or pretentious agile culture. The entire ecosystem would later bear the cost of these terrible decision making with increased production incidents and degraded customer experience.
    * Individual performance not graded based on impact - the people who do make a powerful impact to the business are seldom unrewarded and graded less than people who play lip service and politics. This unhealthy culture combined with incompetent managers are the biggest reasons why many talented people are leaving the company.


  6. "Investing in technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time

    Pros

    Despite and because of recent poor performance in FY 19, Vistaprint is investing in world-class capabilities in analytically driven marketing, merchandising and pricing.

    Cons

    Continuous change, but management is not afraid to course correct when necessary.


  7. Helpful (1)

    "It was an experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Providence, RI
    Former Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    No opinion of CEO

    I worked at Vistaprint full-time (Less than a year)

    Pros

    Great learning experience in sales

    Cons

    Unorganized start-up even with the backing of a huge company such as Cimpress & lack of diversity

  8. "Business Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Specialist in Waltham, MA
    Former Employee - Business Development Specialist in Waltham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Salary + commission was good, PTO was very flexible and above industry standard (almost 4 weeks total), Office was modern, free snacks + coffee.

    Cons

    The biggest con was upper management. While immediate managers were great, upper management never knew what was really going on, always making decisions that hurt the business, especially the sales team.

    Advice to Management

    My advice would be to have open and honest conversations with employees to create a strategy on how to improve the business.


  9. Helpful (1)

    "Tough Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vistaprint full-time (More than a year)

    Pros

    There used to be a focus on culture, Leadership, D&I, etc.

    Cons

    That focus doesn't exist anymore.


  10. Helpful (1)

    "Heading downhill"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Some flexibility along with decent benefits

    Cons

    Lots and lots of change. Some seems like it could be positive, but for the most part it doesn’t seem to help. But there are still people in management that need to go in order for the right things to happen.