Vistaprint Reviews | Glassdoor

Vistaprint Reviews

Updated June 5, 2017
28 reviews

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Vistaprint Bestuursvoorzitter, President & CEO Robert S. Keane
Robert S. Keane
20 Ratings

28 Employee Reviews

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Pros
Cons
  • Lots of reorganizations across the company, tough work life balance at times (in 10 reviews)

  • There have been a number of re-orgs and the company is still trying to find the right org structure (in 5 reviews)

More Pros and Cons

  1. Helpful (11)

    "Don't Even Consider Wasting Your Time Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than 3 years)

    Pros

    There is really nothing positive to say about this company.

    Cons

    "Planet Vistaprint" is a completely dysfunctional workplace where accountability is absent and priorities are totally askew.

    Their technology is very old - engineers should stay away unless they want to feel like they are in a time warp. No engineer could possibly look at the Vistaprint technology stack and think it would be a good career decision to work on such a poorly architected, outdated platform.

    Their business model is to constantly spam people and find new customers who will only order from them once in their life because they had an idea to start a dog walking business. They market with a sledgehammer and firehose. Thier customer churn rate is extremely high.

    They bring in an entirely new HR team every year, fire them and do it all over again. There is zero continuity in this area of the business.

    They have eliminated all employee enrichment and training programs. There is not a single professional development program available for young employees.

    Senior management believes that mentoring and being a good manager is a waste of time. They would rather that you kiss up to management and tell them what they want to hear. They place zero value on people and treat employees more as robots or disposable resources.

    There is definitely a "country club" mentality within senior management. If you're a part of the club, you're all set - employment for life. If you are not part of the club (speak truth to power), you will not be around long. I have never seen more clueless and unqualified people in such senior roles at a publicly traded company.

    Vistaprint is like no other company, and that's a bad thing. They are successful in spite of themselves. You learn nothing about the real world at Vistaprint - many people who leave end up coming back as boomerang employees - once they discover they have no transferable skills.

    People create silly, counterproductive "systems" in an effort to maintain job security, as opposed to developing streamlined processes, improving productivity and establishing best practices.

    They promote unqualified people. They don't hire people who know more than they do. They make impulsive business decisions.

    They beat employees over the head to vote Vistaprint as a "Best Place To Work" when, in reality, it is definitely one of the worst companies you could ever join.

    They have made some very bad business decisions over the past two years and the failures are finally starting to impact the bottom line.

    Advice to Management

    Clean house and hire people who know how to take a $1B company and grow it to $20B!


  2. Helpful (8)

    "No Clear vision No transparency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint (More than a year)

    Pros

    Good benefit. Nice perks. Smart people some of which has no work ethics and hard to deal with.

    Cons

    There are too many changes in a short period of time. people lose their jobs due to rapid and continuous changes.
    too much hypocrisy. No transparency. Lay off of considerate number of people few times a year.
    Employees among some teams bully each other in order to climb the ladder faster. No privacy in the office space. If you stay there just to get stabbed in the back.

    Advice to Management

    Open your eyes to what is going on in this daycare.

  3. Helpful (8)

    "Recruiting video is ironic - most people featured were laid off or left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Lexington, MA
    Current Employee - Anonymous in Lexington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vistaprint full-time (More than 3 years)

    Pros

    it was a great fun company with AMAZING culture

    Cons

    the great Vistaprint culture is largely gone by now, the audacity has been replaced with fear and unhealthy competition

    Advice to Management

    time to update that recruiting video - most of our colleagues from the happy party scenes (including the Canada Day one) are GONE, restructured, laid off, gone to find better places.


  4. Helpful (7)

    "Perfect company for corporate drones"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Recognizable company name, steady employment, great if you "need a job",

    Cons

    Slow to change, old company, awkward management, hard to access from Boston, below market pay

    Advice to Management

    Stop promoting mediocre managers, acclimatize to be appealing to younger people, add more benefits


  5. Helpful (15)

    "The world's worst place to work, I wish zero start were an option to rate this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Lexington, MA
    Former Employee - Director in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Free beer. Can negotiate high compensation (just threaten to leave). If you can stick around long enough you will be promoted every 2 years...not a bad way to go from Manager to Director in 4 years. Not much else to throw in here.

    Cons

    Massive culture problems, which cause rampant attrition or worse random layoffs (of which there have been many). The Company hires too fast in one area and then lays you off. Lack of a cohesive strategy. Executive management is nonexistent. Issues with sexual harrassment, bullying managers forcing people to work till midnight every night, etc. Truly horrible, horrible place. Do yourself a favor and never look at this Company, unless you know you can endure the pain for 2 years, but make sure you get paid a large compensation package.

    Advice to Management

    Go private...this isn't a Company that can handle being publically traded. Someone needs to have the guts to clean house and make this a functional place to work.


  6. Helpful (18)

    "Join the circus, then leave as soon as possible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Lexington, MA
    Former Employee - Developer in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time

    Pros

    - free coffee and soda
    - food trucks every other week
    - beer on Friday

    Cons

    Where to begin? This place is an absolute circus. They go through company-wide reorganizations every 6 to 8 months because they can't find a successful formula. Most recently they axed the majority of their QA and Ops department so they could free up funds to hire more developers -- except any developer worth their salt wouldn't want to work in this environment. As a developer, do you enjoy working on new, cutting edge things? Too bad, at Vistaprint you'll spend the majority of your time working on legacy systems that has little to no documentation. Hope you like technology refreshes, aren't they fun and challenging?!

    The executives are inept and ill-equipped to do their jobs, and the middle and upper management are largely composed of sycophants. The CEO is a non-entity, descending once a year from his luxury office in Paris to parade in front of the various offices, patting himself on the back self-congratulatorily, only to vanish for another year with nary a sight nor sound. He has no interest in the floundering core business -- only new ideas.

    Touching on company performance and environment, it's a morose place at the moment. Ever since their mind-boggling pricing changes, they've been hemorrhaging, and it's plainly evident in the atmosphere. The employees know that something is seriously wrong, and only the most ardent Kool-aid drinkers are oblivious. Does a healthy company eliminate 90% of their QA staff?

    To the more practical -- the office is an overcrowded dump, but that should change upon completion of their multi-million dollar new office down the street -- which I'm sure they couldn't afford, but are doing anyway. Parking is a problem, so if you don't want to show up an hour early, be prepared to drop your car off with a valet and wait 30 minutes to get it when you're ready to leave. Though maybe with all the layoffs, there's now more parking space available?

    If you absolutely must work here, put in your two years, get it on your resume while the company still has any semblance of name power, and then get the hell out. Vistaprint gets poached aggressively by other, better companies, because those companies know that many Vistaprint employees are miserable and desperate to leave.

    Advice to Management

    Dump the inept management. Identify and eliminate the sycophants. Encourage the CEO to give a damn about his company instead of his next big idea.


  7. Helpful (15)

    "Worst company I ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lexington, MA
    Former Employee - Manager in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Good pay and bonuses. Some very smart people. Nice-looking building and free drinks in the kitchens.

    Cons

    Political nightmare. You need to mimic what management says or you are viewed and treated like a black sheep. They are not open to new ideas. No respect for people's experience. They love to take newly minted graduates out of school and mold them ("brainwash" them) to their views. Inexperienced people are made managers of departments and people three years into their careers. Spent the worst two years of my career there. Meetings all day long then you need to work eight hours at night to do "real work."

    Advice to Management

    Get rid of crazy performance review process. Quit encouraging employees to tattle on each other. Get rid of the political BS and focus on the business. Quit changing direction every three months. Stop with the constant reorgs.

  8. Helpful (9)

    "Vistaprint was great, back in 2008-2010, now remarkably average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Lexington, MA
    Current Employee - Human Resources in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vistaprint full-time (More than 5 years)

    Pros

    Great innovative printing solutions, some great ideas, big picture thinkers on every floor of the building. Great place to start your career, then move on like so many have.

    Cons

    Company grew too quickly, a lot of individual contributors were thrust into Management with no experience and as a result, high turnover of direct reports. Very high turnover, people are leaving in high numbers. Promotions are based on who you know in the senior management ranks, the performance review process is the worst process I have ever experienced. Star performers get pushed out if they offer alternative viewpoints from senior mgt.

    Advice to Management

    Get acquired by a real company.


  9. Helpful (3)

    "company is going down hill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Architect in Lexington, MA
    Current Employee - Solution Architect in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vistaprint full-time (More than 5 years)

    Pros

    solid pay, easy to get promoted if you are politically savvy, tough to get fired as they hold on to dead wood employees for a long time

    Cons

    Company is going down hill. Growth rate is declining, costs are increasing, and attrition is picking up in a big way. I suspect upper management is trying to sell the company.


  10. Helpful (6)

    "Vistaprint is a high growth company with lots of potential, but severe leadership challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vistaprint full-time (More than 5 years)

    Pros

    Many very, very smart people to work with. Lots of innovative work to do. Huge market potential. Competitive salaries.

    Cons

    Constant reorganization (every couple of months) results in chaos and low morale. People don't know what their job will be next month, or in some cases, whether it will even still be there after the next reorg.

    Lack of strategic focus causes too much turmoil. No sooner does the executive team finally announce a 3-5 year strategy than it goes out the window so we can work on short-term revenue initiatives.

    The board needs to spin off a startup to give to the current CEO, who is a startup CEO (he founded the company). Great guy, great startup CEO, but he is not capable of running a multi-billion dollar company -- his attention span is too short.

    Advice to Management

    Focus, focus, focus.


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